Benito Juarez International Airport (MEX) - 20 min drive
Restaurants
Cine Tonalá - 1 min walk
Tamales Doña Emi - 1 min walk
Metate - 4 min walk
Revolver Rock N' Beer - 3 min walk
Sonora Street Food “Percherones” - 2 min walk
About this property
Tonalá 264
Motel near Paseo de la Reforma
Tonalá 264 provides amenities like a shopping mall on site and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A 24-hour front desk, smoke-free premises, and luggage storage
Room features
All guestrooms at Tonalá 264 include thoughtful touches such as separate sitting areas and separate dining areas, as well as amenities like free WiFi.
Other conveniences in all rooms include:
Bathrooms with showers and shampoo
30-inch TVs with satellite channels
Wardrobes/closets, separate sitting areas, and separate dining areas
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Shopping mall
Family friendly
Separate dining area
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Accessibility
This property does not have elevators
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
30-inch TV
Satellite channels
Food and drink
Dining room
More
Desk
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property
Property is also known as
Tonala 264
Tonalá 264 Motel
Capital O Tonalá 264
Tonalá 264 Mexico City
Tonalá 264 Motel Mexico City
Frequently asked questions
Is Tonalá 264 pet-friendly?
No, pets are not allowed at this property.
How much is parking at Tonalá 264?
Tonalá 264 doesn't offer parking.
What time is check-in at Tonalá 264?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Tonalá 264?
Check-out is at 1:00 PM.
Where is Tonalá 264 located?
Located in Cuauhtémoc, this motel is within 2 mi (3 km) of National Medical Center (Siglo XXI), Paseo de la Reforma, and Angel of Independence Monument. World Trade Center Mexico City and Palacio de Bellas Artes are also within 3 mi (5 km). Medical Center Station is 9 minutes by foot and Chilpancingo Station is 12 minutes.
Tonalá 264 Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Me gustó mucho el espacio, la atención de la recepción muy buena
Verified traveler
Stayed 1 night in Jan 2021
2/10 Terrible
Silvia Araceli
Business traveler
27 July 2020
Liked: Cleanliness, room comfort
Disliked: Staff & service
muy mal servicio
Muy mal servicio la tele no funcionaba, el baño no tenía foco, el teléfono para comunicarme con recepción no funcionaba y sobre todo no había agua caliente
Había reservado una noche el día 14/03/20 vía hoteles.com. Mi sorpresa al llegar al dichoso hotel fue que al salir el empleado me comenta que “no tiene habitaciones disponibles, que tenía fuga en dos de ellas y no podía quedarme en el lugar.” Le comenté que ya tenía mi reservación y me hicieron cargo a mi tarjeta, cosa que no le importo y optó por decir: “es lo malo de reservar en esa página, les comenté de la fuga pero siguen ofreciendo las habitaciones.”
Le pedí que me regresara mi dinero en efectivo pero dijo tajante y grosero que lo arreglara con hoteles.com, que el no podía hacerse cargo de nada. Sin más, cerro la puerta en mi cara.
Esta no es forma de dirigirse a alguien ni solucionarlo. Exijo el reembolso íntegro de MI dinero o acudiré a PROFECO.
No hay recepción abierta por lo que nunca me dieron acceso, literal me dejaron en la calle. El número del establecimiento, obviamente falso o solo se dedican a hacer los cargos y no cumplir el servicio. Hoteles.com tampoco da opciones de reembolso ni hay atención telefonica. la peor experiencia usando esta app.