The Ritz-Carlton, Mexico City

5.0 star property
Luxury Mexico City hotel in Reforma with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Mexico City

Club Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Restaurant
Lounge
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is SAR 2,624
SAR 3,136 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

Junior Suite, 1 King Bed, Park View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Club Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Terrace, Park View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 41 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Terrace, Park View (Corner)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
  • 44 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Day bed
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Terrace, Park View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 41 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Terrace, Park View

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 66 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Angel of Independence Monument - 11 min walk - 1.0 km
  • Auditorio Nacional - 5 min drive - 3.3 km
  • World Trade Center Mexico City - 7 min drive - 5.3 km
  • Zócalo - 7 min drive - 6.3 km

Getting around

  • Chapultepec Station - 7 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Ling Ling Mexico City - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Cocina Abierta Torre Reforma - ‬2 min walk
  • ‪Samos - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Ritz-Carlton, Mexico City

Luxury family-friendly hotel near Paseo de la Reforma
Located close to Angel of Independence Monument and Auditorio Nacional, The Ritz-Carlton, Mexico City provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a water dispenser
  • A front-desk safe, tour/ticket assistance, and a banquet hall
  • A 24-hour front desk, massage treatment rooms, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 153 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Highchairs, art supplies, and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and tubs or showers
  • Wardrobes/closets, free extra beds, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 600.00 for adults and MXN 600.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Day bed
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3502 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Frequently asked questions

Does The Ritz-Carlton, Mexico City have a pool?

Yes, this property has an indoor pool.

Is The Ritz-Carlton, Mexico City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 3502 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Mexico City?

Valet parking is available for MXN 200 per night.

What time is check-in at The Ritz-Carlton, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Mexico City?

Check-out is at noon.

Where is The Ritz-Carlton, Mexico City located?

This family-friendly Mexico City hotel is located in the historical district, within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Auditorio Nacional and World Trade Center Mexico City are also within 3 mi (5 km). Chapultepec Station is 7 minutes by foot and Sevilla Station is 10 minutes.

The Ritz-Carlton, Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 150 reviews" "
Rating 8 - Good. 11 out of 150 reviews" "
Rating 6 - Okay. 10 out of 150 reviews" "
Rating 4 - Poor. 1 out of 150 reviews" "
Rating 2 - Terrible. 7 out of 150 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities
La ubicación es muy buena, la vista a Chapultepec muy bonita y el personal muy atento. Para un hotel de esa categoría, los cuartos no están a la altura, no tiene buenos acabados, no sirvió el aire acondicionado el primer día, ni la cafetera. Hay que tomar 3 elevadores distintos para llegar al cuarto, lo cual es un poco incomodo.
Stayed 4 nights in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with very attentive staff. Views are incredible. If you want a modern hotel then this is the best in mex city. If you want more traditional character and still a big brand then perhaps go for the four seasons. Locarion is great and views of Chapulpetec Park are simply incredible. The Suite was unbelievable
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! The views were stunning and the service is first class.
Stayed 3 nights in Aug 2024

10/10 Excellent

SeRita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jul 2024

10/10 Excellent

esteban

Stayed 1 night in Aug 2024

10/10 Excellent

MariaElizabeth Aguiar

Enjoyed our stay, staff were very helpful. And the driver Mauricio was fantastic.
Stayed 6 nights in Jul 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Amenities
Great experience!! I would come back every single time! One of the best locations in the city.
Stayed 2 nights in Jul 2024

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Will

Stayed 1 night in Jul 2024

10/10 Excellent

Showvanik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Rolando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 3 nights in Jul 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Rajarshi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous views of Chapultepec park, good loxation close to many restaurants, easy to get Ubers. Ling Ling restaurant atcthectop ofcthe building was great.
Stayed 4 nights in Jul 2024

10/10 Excellent

jefery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Claudette

Liked: Staff & service, amenities, property conditions & facilities
All was well and peaceful until check out. Charged for service, shown as paid in my account but received a notice of card decline. Learned the decline because bank presumed fraud from all the attempts. Learned from RC Staff they were hzvikg computer issues. Also ir was odd rhat staff came by at 730 to ask for laubfry which was annoying. Still need ti resolve final bill but waiting onchzges/hold to be reversed. Needless to say check out marred what was a relaxing trio particularly through the efforts of the stellar spa service team
Stayed 4 nights in Jul 2024

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

DAVID ALFREDO AFANADOR, AIBONITO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff is very attentive!
Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

Stayed 1 night in Jun 2024

10/10 Excellent

Feras

Liked: Cleanliness, staff & service, property conditions & facilities
Just top!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Zara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. The agua fresca they had at reception was delicious and a refreshing welcome on our return every day. The mocktails at the sky bar were also delicious.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dylan

Stayed 2 nights in May 2024