The Alest Hotel

4.0 star property
Hotel with free breakfast, a short walk to Paseo de la Reforma

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Alest Hotel

Reception
Front of property
Restaurant
Premium bedding, free minibar, in-room safe, individually decorated
Terrace/patio

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry
The price is SAR 881
SAR 1,052 total
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Auditorio Nacional - 9 min walk - 0.8 km
  • Chapultepec Park - 11 min walk - 1.0 km
  • Antara Polanco - 20 min walk - 1.7 km
  • National Museum of Anthropology - 3 min drive - 2.0 km

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Restaurante Mythos - ‬2 min walk
  • ‪Caffe Biscottino - ‬3 min walk
  • ‪Rosa Negra Polanco - ‬3 min walk
  • ‪Tianguis Parque Lincoln - ‬3 min walk
  • ‪La Aceituna - ‬2 min walk

About this property

The Alest Hotel

Upscale hotel near Auditorio Nacional
Parque Zoologico de Chapultepec and National Museum of Anthropology are located near The Alest Hotel, which provides free continental breakfast, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Free valet parking
  • Concierge services, a front-desk safe, and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and heated floors, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 23-inch Smart TVs with cable channels
  • Wardrobes/closets, heated floors, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 23-inch Smart TV
  • Cable channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Desk chair
  • Free local calls
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

Frequently asked questions

Is The Alest Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Alest Hotel?

Valet parking is free at this property.

What time is check-in at The Alest Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at The Alest Hotel?

Check-out is at noon.

Where is The Alest Hotel located?

Located in Polanco, this hotel is within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma, and Auditorio Nacional. Chapultepec Park and Parque Zoologico de Chapultepec are also within 15 minutes. Polanco Station is 8 minutes by foot and Auditorio Station is 11 minutes.

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 166 out of 183 reviews" "
Rating 8 - Good. 9 out of 183 reviews" "
Rating 6 - Okay. 7 out of 183 reviews" "
Rating 4 - Poor. 0 out of 183 reviews" "
Rating 2 - Terrible. 1 out of 183 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Stayed 5 nights in Nov 2024

6/10 Okay

Rhys

Traveled with partner
Liked: Cleanliness, amenities
Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Alest! Beautiful boutique hotel: modern, lovely decoration, wonderful service! The location in Polanco is unbeatable with many walkable options nearby yet on a quiet street. Breakfast is delicious. We have found our new place when visiting Mexico City!
Stayed 2 nights in Dec 2024

10/10 Excellent

vance, lone grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience will stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Edgar, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Edgar, Downey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel I have ever stayed at. Like going back in time! Was just beautiful. So sad I was only in Mexico City for one night, I would have loved to enjoy the hotel for longer.
Stayed 1 night in Dec 2024

10/10 Excellent

jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ralph, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful
Stayed 4 nights in Nov 2024

10/10 Excellent

JUAN

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

malick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic !
Stayed 3 nights in Nov 2024

10/10 Excellent

miguel

Business traveler, Traveled with partner
Great boutique hotel , staff was great, great location, great rooms and very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Karelin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel beautiful and classy perfect location, one of a kind ⭐️
Stayed 3 nights in Oct 2024

10/10 Excellent

Mauricio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best boutique hotel in Polanco, highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

ximena

very good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel, very nice neighborhood, feel very safe, you can walk to restaurants and shops
Stayed 1 night in Oct 2024

10/10 Excellent

Atiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Estela, Spring

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Elane, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location A
Stayed 3 nights in Oct 2024

10/10 Excellent

Maximo Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

Maximo Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita, San Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great spot. Can’t wait to go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely boutique hotel with a very friendly and professional staff. The location was perfect, in the middle of an upscale residential neighborhood but also very convenient to many great shops and restaurants. Great breakfast, charming atmosphere, I’ll be happy to return anytime!
Stayed 4 nights in Aug 2024

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best boutique hotel I have ever been to!!
Stayed 3 nights in Aug 2024

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, room comfort
Best boutique hotel in Polanco
Amazing hotel, great location.
Stayed 2 nights in Jul 2024