Residencia Polanco is located in Polanco, a neighborhood in Mexico City. Paseo de la Reforma and Chapultepec Castle are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.
Centro Citibanamex Convention Center - 5 min drive
Getting around
Polanco Station - 10 min walk
Mexico City Buenavista Station - 17 min drive
Benito Juarez International Airport (MEX) - 31 min drive
Restaurants
La Docena - 3 min walk
Siembra Tortillería - 1 min walk
SiembraTortilleria/Comedor - 1 min walk
Casa Elefante - 1 min walk
La Posada del Sancho - 4 min walk
About this property
Residencia Polanco
Hotel near Angel of Independence Monument
Residencia Polanco is located close to National Museum of Anthropology, and has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
Free self parking
Languages
Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Guest services
Daily housekeeping
Front desk (limited hours)
Accessibility
This property does not have elevators
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:30 PM
Guests will receive an access code
This property doesn't offer after-hours check-in
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Residencia Polanco Hotel
Residencia Polanco Mexico City
Residencia Polanco Hotel Mexico City
Frequently asked questions
Is Residencia Polanco pet-friendly?
No, pets are not allowed at this property.
How much is parking at Residencia Polanco?
Self parking is free at this property.
What time is check-in at Residencia Polanco?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Residencia Polanco?
Check-out is at noon.
Where is Residencia Polanco located?
Located in Polanco, this hotel is within 1 mi (2 km) of Avenida Presidente Masaryk, Paseo de la Reforma, and National Museum of Anthropology. Parque Zoologico de Chapultepec and Antara Polanco are also within 1 mi (2 km). Polanco Station is 10 minutes by foot and San Joaquin Station is 19 minutes.
Residencia Polanco Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 13 out of 39 reviews" "
10 - Excellent
13
Rating 8 - Good. 11 out of 39 reviews" "
8 - Good
11
Rating 6 - Okay. 3 out of 39 reviews" "
6 - Okay
3
Rating 4 - Poor. 8 out of 39 reviews" "
4 - Poor
8
Rating 2 - Terrible. 4 out of 39 reviews" "
2 - Terrible
4
7.4/10
Cleanliness
6.8/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
2/10 Terrible
Miguel
11 Dhuʻl-H., 2023
Expedia did not complete the reservation. When check-in time, I have not any reservation. I had to start my reservation after arriving tob he hotel.
Miguel
Stayed 1 night in Dec 2023
6/10 Okay
Jose
Traveled with partner
7 Shaw., 2023
bed are not confortables. they should improve the rooms, because the location is great.
At first it seemed to be okay, but then the bedsheets were dirty, smelled like soiled, we ended up using sheets I had in my bags, there was no hot water, my daughter found a big bug not sure was a cockroach. Not to be mean but it needs more maintenance.
Muy buena relación calidad precio, si ocupas cualquier cosa son accesibles , recomiendo como opción budget hotel para un fin de semana o llegada corta a cdmx
Instalacion en pesimas condiciones, antiguas, descuidadas, sucio en general, olor a orines desde la entrada.
No hubo nadie en recepción en la mañana que salimos a hacer un pendiente, cuando regresamos a dejar la habitación tampoco hubo quien nos recibiera la llave. Si hubiera necesitado facturar mi estancia hubiera sido imposible.
Si buscas buena ubicación y buen precio y no eres exigente es recomendable pero si eres exigente en el servicio e instalaciones debes buscar otra opción
Muy mal servicio de los trabajadores, me dejaron afuera porque la.clave que.me.dieron no funcionaba y estaba sola y de madrugada y apesar se que le llamé.por teléfono me tuvo un rato más.en lo que checaba la recervacion
Amy
Stayed 1 night in Oct 2023
8/10 Good
Alfonso
8 Shaw., 2023
Liked: Staff & service
La propiedad bien, segura, recomendaría cuidar un poco más la limpieza. Por lo demás, bien ubicada, segura y tranquilo.
A pesar de llamar para confirmar mi estadía, al llegar no tenían mi reserva, tuve que esperar que limpiaran la habitación y luego me dieron una clave errónea y no tenía como ingresar al hotel. Pude checar la clave con la persona de limpieza y la confirme un día después con el personal de recepción.Buena ubicación de resto no lo recomiendo, el baño demasiado sucio, mucho moho. La sala de estar donde está el cuaderno de información sucia y la información desactualizada. El TV solo tiene 3 canales para ver. Hay mejores opciones.