Hipólito Taine # 318, Col. Polanco, entre Calle Masarik y Horacio, Mexico City, CDMX, 11570
What's nearby
Parque Zoologico de Chapultepec - 14 min walk - 1.2 km
Chapultepec Park - 2 min drive - 2.0 km
Angel of Independence Monument - 3 min drive - 2.8 km
Chapultepec Castle - 4 min drive - 3.5 km
Auditorio Nacional - 4 min drive - 2.7 km
Getting around
Polanco Station - 9 min walk
Mexico City Buenavista Station - 16 min drive
Benito Juarez International Airport (MEX) - 30 min drive
Restaurants
Tierra Garat - 2 min walk
Fisher's Polanco - 1 min walk
El Rey del Suadero - 1 min walk
Eno - 2 min walk
Consuelo Polanco - 3 min walk
About this property
Residence L'heritage Hipólito Taine by Bluebay
Hotel near Parque Zoologico de Chapultepec
Located close to Chapultepec Park and Chapultepec Castle, Residence L'heritage Hipólito Taine by Bluebay provides free full breakfast, a gym, and a snack bar/deli. Stay connected with free in-room WiFi.
Additional perks include:
Free self parking
A water dispenser, luggage storage, and an elevator
Smoke-free premises, tour/ticket assistance, and a front-desk safe
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Residence L'heritage Hipólito Taine by Bluebay include amenities such as free WiFi and safes, in addition to free bottled water and room service.
Other amenities include:
Rainfall showers, free toiletries, and hair dryers
Daily housekeeping, electrical adapters/chargers, and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
Free full breakfast available daily 7:00 AM–11:00 AM
Room service available
Things to do
Fitness center
Family friendly
Snack bar/deli
Conveniences
Elevator
Front-desk safe
Water dispenser
Guest services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 37
4 stairs to reach property
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
32-inch flat-screen TV
Food and drink
Free bottled water
More
Connecting rooms available
Desk
Electrical adapters/chargers
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Suites Hipólito Taine
Suites Hipólito Taine Aparthotel
Suites Hipólito Taine Aparthotel Mexico City
Suites Hipólito Taine Mexico City
Suites Hipólito Taine Residence L' Heritage Aparthotel
Suites Hipólito Taine Residence L' Heritage Mexico City
Residence L´ Heritage Hipólito Taine BlueBay Mexico City
Residence L´ Heritage Hipólito Taine BlueBay
Suites Hipólito Taine by Residence L' Heritage
Suites Hipólito Taine by Resi
Frequently asked questions
Is Residence L'heritage Hipólito Taine by Bluebay pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Residence L'heritage Hipólito Taine by Bluebay?
Self parking is free at this property.
What time is check-in at Residence L'heritage Hipólito Taine by Bluebay?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Residence L'heritage Hipólito Taine by Bluebay?
Check-out is at noon.
Where is Residence L'heritage Hipólito Taine by Bluebay located?
Located in Polanco, this hotel is within 1 mi (2 km) of Parque Zoologico de Chapultepec, Chapultepec Park, and Chapultepec Castle. Angel of Independence Monument and Palacio de Bellas Artes are also within 6 mi (10 km). Polanco Station is 9 minutes by foot and Auditorio Station is 16 minutes.
Residence L'heritage Hipólito Taine by Bluebay Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property denied me to use two rooms together even when I had booked TWO rooms. Then I was locked out in my room, I couldn’t get out!! The phone didn’t work, so I couldn’t call reception to ask them to come and open the door for me. I called from my cell phone and nobody answered, I had to leave a voicemail and sent chats through Expedia NOBODY could help me. By chance through the window I asked another guest to help me out and call reception. I was ready to call the police. Staff only came opened the door said phone wasn’t working and they would try to fix the tv. Obviously they did nothing! The receptionist also got locked in my room when trying to show me there was no issue with the door!! She had to call another employee. In summary, this property is poorly managed, locks don’t work, phone doesn’t work, tv doesn’t work, the room
Locked poorly with many holes on the wall, I definitely would never recommend it to anyone. I requested to talk to a manager and I was always denied that to talk to someone. It was a very disappointing experience, Expedia should have higher standards for their customers and more accurate star ratings for their properties.
Some of the rooms in the website doesn’t reflect the rooms. I got a room that did not have windows. The sink was clogged, the shower had drops of water, and the internet did not work. No doubts it was one of the most frustrating bedroom I had in all my trips.
Room bathroom ceiling was covered in black mold. Mold smell in the room was very strong. Asked for another room, they provided an alternative with no mold but also no internet, no tv…
Me encanta todo - quede un mes - 10 estrellas - gente amable - desayuno muy bueno - cama cómoda - siempre mi sentia muy cómoda - voy a regresar muy pronto. Gracias Uds.
Rachel
Stayed 1 night in May 2024
4/10 Poor
ANDRES JESUS
28 June 2024
ANDRES JESUS
Stayed 3 nights in Jun 2024
4/10 Poor
Jeaneth
Business traveler
27 June 2024
Staff was great, hotel is old, hasn’t been “updated” much, and the stay would had been much better if there was air conditioning. The weather was in the 60’s but the temperature inside the room was extremely high. They provided me with a big fan, which helped, except for the fact that it was very uncomfortable to sleep with the loud noise the fan made. The area is nice and safe, lots of places to eat. The towels were very old and raggedy. My recommendation: bring your own towels, buy some water before you go to your room -no small fridge, no place to get drinks or snack on location-, make sure you can tolerate heat if you stay at this place.
Convenience location for my trip. I don’t like the Property does no have air conditioner. Looks like other properties near by do not offer a/c as well.
Extremely Disappointing Experience
Our stay at this hotel was far below expectations. The first night, we were given a room without air conditioning. The heat was unbearable, and the room lacked a secure window that could be opened for ventilation. The following day, we were moved to a different room, but only after making a new reservation. Notably, the room descriptions do not mention whether or not they have AC, only differentiating by bed size.
Despite the staff being friendly, the overall service was horrendous. On the second day, we were left without bath towels. The staff claimed they were being washed but never provided replacements, leaving us without towels. The AC in the new room was equally disappointing, barely functioning.
This was the worst hotel experience I've ever had. I do not recommend this hotel to anyone.
Extremely Disappointing Experience
Our stay at this hotel was far below expectations. The first night, we were given a room without air conditioning. The heat was unbearable, and the room lacked a secure window that could be opened for ventilation. The following day, we were moved to a different room, but only after making a new reservation n( hace ti Pay over $100 USD EXTRA per night to get de AC. Notably, the room descriptions do not mention whether or not they have AC, only differentiating by bed size.
Despite the staff being friendly, the overall service was horrendous. On the second day, we were left without bath towels. The staff claimed they were being washed but never provided replacements, leaving us without towels. The AC in the new room was equally disappointing, barely functioning.
This was the worst hotel experience I've ever had. I do not recommend this hotel to anyone.
It was a very disappointing experience, the hotel is very dirty, the towels and linens are in terrible condition, we found a cockroach in the hallway we will necesito coming back.