Portonovo Hotel & Suites

3.0 star property
Hotel in Mexico City with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Portonovo Hotel & Suites

Bar (on property)
Master Suite | Jetted tub
Master Suite | Living area
Lobby sitting area
Master Suite | Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is SARĀ 144
SARĀ 172 total
includes taxes & fees
19 Mar - 20 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Junior Suite

Highlights

Separate dining area
Air conditioning
LCD TV
Free bottled water
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Master Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Jetted bathtub
Free bottled water
Cable channels
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 2
  • 1 King Bed(s)

Triple Suite Junior With Flat-Screen Tv

  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s)

Triple Room Master

  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s)

Similar properties

About the neighborhood

Map
Mexico City

What's nearby

  • Parque Delta - 7 min walk - 0.6 km
  • World Trade Center Mexico City - 4 min drive - 3.3 km
  • Angel of Independence Monument - 4 min drive - 3.3 km
  • Paseo de la Reforma - 5 min drive - 3.8 km
  • ZĆ³calo - 6 min drive - 6.2 km

Getting around

  • Medical Center Station - 10 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 17 min drive

Restaurants

  • ā€ŖTacos Don Frank - ā€¬3 min walk
  • ā€ŖSonora Taco Steak - ā€¬3 min walk
  • ā€ŖLos Esquites de Obrero Mundial - ā€¬3 min walk
  • ā€ŖLa Secina - ā€¬3 min walk
  • ā€ŖLas Quekas de Martita - ā€¬4 min walk

About this property

Portonovo Hotel & Suites

Hotel near World Trade Center Mexico City
Take advantage of dry cleaning/laundry services, a bar, and a business center at Portonovo Hotel & Suites. The on-site international cuisine restaurant, Grove, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a front-desk safe, and luggage storage
  • A 24-hour front desk, smoke-free premises, and an elevator
  • 1 meeting room and free newspapers
Room features
All 85 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
Extra amenities include:
  • Cable channels, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AMā€“11:30 AM: MXN 100-200 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Entertainment

  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

Is Portonovo Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portonovo Hotel & Suites?

This property doesn't offer parking.

What time is check-in at Portonovo Hotel & Suites?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Portonovo Hotel & Suites?

Check-out is at 11 AM.

Where is Portonovo Hotel & Suites located?

Located in Benito Juarez, this hotel is 0.3 mi (0.5 km) from Parque Delta and within 3 mi (5 km) of World Trade Center Mexico City and Angel of Independence Monument. Paseo de la Reforma and Palacio de Bellas Artes are also within 3 mi (5 km). Medical Center Station is 10 minutes by foot and Ethiopia-Transparency Square Station is 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Portonovo Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 415 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

EDHER GEOVANNY VAZQUEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro De Jesus

Liked: Property conditions & facilities
.
Stayed 4 nights in Feb 2025

6/10 Okay

Alejandra

Liked: Cleanliness, staff & service, amenities
Es un hotel bueno pero no han invertido en camas, cobijas ni almohadas en aƱos y ahora si ya se siente lo incĆ³modo para dormir. Creo deberĆ­an cambiar mĆ­nimo de almohadas y cobijas por que les ponen unas fundas plastificadas sĆŗper incĆ³modas.
Stayed 2 nights in Mar 2025

4/10 Poor

Rosa Elia

Disliked: Staff & service, amenities
Los recepcionistas muy poco amables, son groseros; no habƭa botes de basura en los baƱos, no habƭa shampoo. No habƭa agua para beber
Stayed 1 night in Mar 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities
EstĆ” situado en el viaducto por lo tanto hay mucho ruido de transito toda la noche.
Stayed 1 night in Feb 2025

6/10 Okay

Anƭbal RoldƔn

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hubiera puesto cinco estrellas, si no fuera por la recepcionista de la maƱana (me hubiera encantado preguntarle su nombre para plasmarlo aquĆ­). Le di los buenos dĆ­as dos veces, y me hizo una cara de desprecio, como si la obligaran a trabajar ahĆ­. Si sĆ³lo hubiese sido atendido por ella, habrĆ­a puesto 1 de calificaciĆ³n, afortunadamente los recepcionistas que me recibieron cerca de las 8 p.m. fueron amables.
Stayed 1 night in Feb 2025

8/10 Good

Luis Alejandro

Liked: Cleanliness, staff & service, amenities
Ya es la segunda vez que me hospedĆ³ y me agrada el lugar, mi queja Ćŗnicamente es que no tiene contactos para cargar el celular o algo, Ćŗnicamente tiene 1 para toda la habitaciĆ³n
Stayed 3 nights in Feb 2025

6/10 Okay

Lizbeth

Disliked: Cleanliness, amenities, property conditions & facilities
Es un lugar muy solitario por la noche, cierran la puerta del hotel a las 7 de la noche, despues de eso tienes que entrar por el estacionamiento. El aire acondicionado gotea y encintdamos una cucaracha en la almohada, yo no regresaria ahi
Stayed 3 nights in Feb 2025

8/10 Good

Pedro Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En un momento mientras estabamos en la tina de hidromasaje salio una cucarachaā€¦. :( de ahi en fuera todo bien!
Stayed 1 night in Feb 2025

8/10 Good

MANUEL

Liked: Cleanliness, staff & service
Hotel sencillo RelaciĆ³n precio bien
Stayed 2 nights in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Esta bien para descansar un rato
Stayed 1 night in Feb 2025

10/10 Excellent

Emma Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar
Stayed 1 night in Nov 2024

10/10 Excellent

yoselin

Liked: Cleanliness
Buen servicio, todo muy limpio
Stayed 1 night in Feb 2025

10/10 Excellent

Michell

Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Stayed 2 nights in Jan 2025

10/10 Excellent

Moussa

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Jan 2025

10/10 Excellent

ROCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casi sufro un asalto camino a centro comercial Parque Delta. Enfrente por Monterrey hay inmigrantes y es un riesgo. Eso son los alrededores. El hotel sin duda tuve una excelente estancia de negocios.
Stayed 2 nights in Jan 2025

8/10 Good

Sinuhue Cahetel

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Mya Fernanda

Stayed 1 night in Dec 2024

10/10 Excellent

Arumi

Liked: Cleanliness, staff & service, property conditions & facilities
Es un poco viejo pero se mantiene en buenas condiciones, buena ubicaciĆ³n y precio.
Stayed 1 night in Jan 2025

6/10 Okay

Adrian

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
La propiedad esta muy bien ubicada pero ya se le ve que esta vieja en sus instalaciones. No hay agua embotellada ennla habitacion, las toallas son muy viejas y el internet es pesimo.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Genial
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Gracias
Stayed 1 night in Dec 2024