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NH Mexico City Valle Dorado

4.0 star property
Eco-certified hotel with a 24-hour fitness center connected to a shopping center in Tlalnepantla de Baz

Choose dates to view prices

Photo gallery for NH Mexico City Valle Dorado

Exterior
Premium bedding, down comforters, minibar, in-room safe
Lobby
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning
The current price is SAR 211
SAR 253 total
includes taxes & fees
12 Apr - 13 Apr

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Premium bedding, down comforters, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Extra Bed 3 adults)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Down duvet
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Down duvet
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

InterContinental Presidente Mexico City by IHG

Polanco
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,650 reviews
The price is SAR 1,114
SAR 1,331 total
includes taxes & fees
13 Apr - 14 Apr
InterContinental Presidente Mexico City by IHG

About the neighborhood

Map
Blvd Avila Camacho 3130, Col Valle Dorado, Tlalnepantla de Baz, MEX, 54020

What's nearby

  • Rodeo Santa Fe - 14 min walk - 1.2 km
  • Mundo E Shopping Center - 5 min drive - 3.9 km
  • Plaza Satelite Shopping Center - 6 min drive - 5.8 km
  • Mexico City Arena - 9 min drive - 9.1 km
  • Basilica of Our Lady of Guadalupe - 13 min drive - 14.6 km

Getting around

  • Tezozomoc Station - 8 min drive
  • Tlalnepantla de Baz Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Mi Gusto Es - ‬1 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Italianni's - ‬5 min walk
  • ‪Restaurant Huang Cuang - ‬7 min walk

About this property

NH Mexico City Valle Dorado

Upscale eco-certified hotel near Plaza Satelite Shopping Center
At NH Mexico City Valle Dorado, you can look forward to a free daily manager's reception, dry cleaning/laundry services, and a bar. The on-site restaurant offers lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Wedding services, a porter/bellhop, and a water dispenser
  • Tour/ticket assistance, a computer station, and free newspapers
Room features
All 130 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 27-inch HDTVs with satellite channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 140 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; MXN 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,014 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 15 to 20 per person
  • Airport shuttle fee: MXN 1200 per vehicle (roundtrip)
  • Self parking fee: MXN 140 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 650 (subject to availability)
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NH Mexico City Valle Dorado Hotel
Valle Dorado Hotel
NH Mexico City Valle Dorado
Valle Dorado
NH Mexico City Valle Dorado Hotel
NH Mexico City Valle Dorado Tlalnepantla de Baz
NH Mexico City Valle Dorado Hotel Tlalnepantla de Baz

Frequently asked questions

Is NH Mexico City Valle Dorado pet-friendly?

Yes, NH Mexico City Valle Dorado allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of MXN 450 per accommodation, per night. Service animals are exempt from fees.

How much is parking at NH Mexico City Valle Dorado?

Self parking is available for MXN 140 per day.

What time is check-in at NH Mexico City Valle Dorado?

Check-in begins at 3:00 PM.

What time is check-out at NH Mexico City Valle Dorado?

Check-out is at 1 PM. Late check-out is available for MXN 650 (subject to availability).

Does NH Mexico City Valle Dorado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per vehicle applies.

Where is NH Mexico City Valle Dorado located?

Located in Valle Dorado, this eco-certified hotel is 2.2 mi (3.6 km) from Mundo E Shopping Center and within 6 mi (10 km) of Plaza Satelite Shopping Center and IMSS Lomas Verdes Mexico DF. Basilica of Our Lady of Guadalupe and Mexico City Arena are also within 9 mi (15 km).

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NH Mexico City Valle Dorado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 359 out of 726 reviews
Rating 8 - Good. 219 out of 726 reviews
Rating 6 - Okay. 75 out of 726 reviews
Rating 4 - Poor. 39 out of 726 reviews
Rating 2 - Terrible. 34 out of 726 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you are doing business in Tlalnepantla. Clean, affordable
Stayed 2 nights in Jan 2025

10/10 Excellent

Ornedys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very basic, but clean. Do not believe what staff said that breakfast was not included.
Stayed 4 nights in Feb 2025

10/10 Excellent

MARCO ANTONIO

S
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Agustin

Liked: Staff & service, amenities, property conditions & facilities
great attention
Stayed 2 nights in Dec 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service & nice breakfast
We checked in at 0300 and booked room with two beds. Entering the room only has a king size bed. Front desk staff told us all rooms with two beds were gone he offered to bring a small bed to our room in five minutes and he did it.
Bed room
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Liked: Staff & service
Ok
Stayed 1 night in Dec 2024

8/10 Good

Rosa Elvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, clean room, quite nights. Great staff.
Stayed 3 nights in May 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Recieved an upgrade breakfast was great
Stayed 1 night in Jun 2024

6/10 Okay

Ernesto

Liked: Cleanliness
Disliked: Staff & service
There was no hot water
Stayed 1 night in Oct 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location within a shopping center with various options for eating out nearby. Very spacious room.
Stayed 6 nights in Dec 2023

8/10 Good

Grzegorz

Liked: Staff & service, amenities
Standing water in the shower area!
Stayed 3 nights in May 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom had a glass door, partially smoked, but I would like my privacy when I go to the bathroom. Shower water goes to toilet area and near sink due to not having a ledge or border between areas. Shower not totally enclosed. TV is not smart, bring your firestick or hulu box, etc.
Stayed 2 nights in Jun 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was extremly cold and when I setup the thermostat to heating, it didn't work and just made it worst. When I reported this to the hotel staff, they told me that indeed they did not have heating and so there was nothing that could be done. They offered a portable heater but it was never delivered to our room.
Stayed 1 night in Dec 2023

4/10 Poor

Raul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
[staff] Friendly and courteous from cleaning, lobby to restaurant [Location] This hotel is located in a plaza with nearly no restaurants therefore heavily dependent on NH Hotel restaurant or UberEats delivery. [NH Restaurant] - Very poor selection and service Very limited buffet selection for the price $300 pesos. The breakfast buffet staff wasn’t keeping up with making sure their buffet was filled with food and one time they simply ran out of eggs so we had to wait for them to get eggs. The staff serving coffee were courteous and keeping up our needs at the table with coffee. I would recommend you go to a nearby VIPS or TOKS since the NH restaurant is not worth it. [Hotel Card Keys] - The hotel card keys deactivate every day so you must stop at lobby to get them reactivated daily which is absurd for a 4 star hotel. They said their system deactivates them so its just an inconvenience [Hotel Power Outages] There were multiple times we lost power to the entire floor (not due to weather). The entire hallway to get to the lobby seemed like a Haunted Hotel but luckily it seemed elevators were on emergency power. I think a breaker had to be reset at least x2 times [Hotel Room Issues] The refrigerator wasn’t working do had to call maintenance. The shower head was broken at the connection to water pipe so a bunch of water was spraying out of the top. The room thermostat was programmed to not allow HEATING of room so it got cold at night which was unacceptable.
Stayed 9 nights in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay donde salir a comer cerca si no es con carro
Stayed 1 night in Mar 2025

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal nada amable cero empatía con el cliente El estacionamiento durante mi estancia fue muy cara las habitaciones no son como las describen camas desarmables el baño la taza se mueve la regadera avienta el agua para donde sea encontre la habitación con botes de basura lleno
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriela

Todo muy bien , volveria a hospedarme ahi
Stayed 1 night in Mar 2025

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No alcanza las palabras para describir la pésima atención, las groserías del personal y su falta de acción... La alarma de incendio sino durante hora y media y nadie sabía cómo apagarla, al reclamar por el ruido se pusieron groseros y me corrieron del hotel... Simplemente pésimo hotel, pésima actitud
Stayed 3 nights in Mar 2025

6/10 Okay

Miguel

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

LORENA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jaime Eduardo

Liked: Property conditions & facilities
Muy bueno!
Stayed 1 night in Mar 2025