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Hyatt Regency Mexico City Insurgentes - WTC

4.0 star property
Hotel with bars, steps from Poliforum Siqueiros

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Photo gallery for Hyatt Regency Mexico City Insurgentes - WTC

Meeting facility
Club Room, 1 King Bed | Down comforters, pillowtop beds, minibar, in-room safe
Suite (Regency) | Down comforters, pillowtop beds, minibar, in-room safe
View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pet friendly
  • Room service
  • Gym
The current price is SAR 600
SAR 717 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 31.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Terrace, City View

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Terrace, City View

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 31.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Exterior

Standard Room, 1 King Bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 40.69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Down comforters, pillowtop beds, minibar, in-room safe

Club Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 33.57 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Exterior

Junior Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillowtop bed
Separate bedroom
  • 50.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace, City View

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace, City View

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 32.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Exterior

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 32.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 33.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 31.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Regency)

Exterior

Suite (Regency)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillowtop bed
2 bedrooms
  • 50.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
AV. INSURGENTES SUR 724, Mexico City, CDMX, 3100

What's nearby

  • World Trade Center Mexico City - 6 min walk
  • Pepsi Center - 6 min walk
  • Paseo de la Reforma - 6 min drive
  • Palacio de Bellas Artes - 7 min drive
  • Zócalo - 8 min drive

Getting around

  • San Pedro de los Pinos Station - 19 min walk
  • Mexico City Buenavista Station - 23 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Principia Tasting Room - ‬2 min walk
  • ‪Suntory del Valle - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Palominos Insurgentes - ‬1 min walk
  • ‪Rodizio CDMX - ‬2 min walk

About this property

Hyatt Regency Mexico City Insurgentes - WTC

Upscale hotel near World Trade Center Mexico City
Located close to Poliforum Siqueiros and Parque Delta, Hyatt Regency Mexico City Insurgentes - WTC provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. In addition to a 24-hour gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, 7 meeting rooms, and a front-desk safe
  • An elevator, a reception hall, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 201 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Rainfall showers and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 15 per night)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: USD 18 for adults and USD 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (4625 square feet of space)
  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 65-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Airport shuttle fee: USD 200 per person (roundtrip)
  • Airport shuttle fee per child: USD 170 (roundtrip)
  • Covered valet parking fee: USD 15 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City

Frequently asked questions

Is Hyatt Regency Mexico City Insurgentes - WTC pet-friendly?

Yes, Hyatt Regency Mexico City Insurgentes - WTC allows dogs (limit 1 total) with a maximum weight of up to 66 lbs per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Mexico City Insurgentes - WTC?

Valet parking is available for USD 15 per night.

What time is check-in at Hyatt Regency Mexico City Insurgentes - WTC?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Mexico City Insurgentes - WTC?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Regency Mexico City Insurgentes - WTC provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per person applies.

Where is Hyatt Regency Mexico City Insurgentes - WTC located?

Located in Benito Juarez, this hotel is within a 10-minute walk of Poliforum Siqueiros and World Trade Center Mexico City. Parque Delta and Paseo de la Reforma are also within 3 mi (5 km). San Pedro de los Pinos Station is 19 minutes by foot and Chilpancingo Station is 19 minutes.

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Hyatt Regency Mexico City Insurgentes - WTC Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 202 reviews
Rating 8 - Good. 29 out of 202 reviews
Rating 6 - Okay. 11 out of 202 reviews
Rating 4 - Poor. 11 out of 202 reviews
Rating 2 - Terrible. 11 out of 202 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

NERMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our stay was excellent. The staff was attentive, very polite and helpful. Room was perfect. Would stay there again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with how beautiful the building and decor are. High quality, good finishes, and elegant. The lobby bar and restaurant look great. The room was spacious, looked brand new, and very modern. It also had a balcony, but would have liked for it to face the WTC which I think would have been a nicer view.
Stayed 1 night in Feb 2025

10/10 Excellent

Sevda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful clean Hotel, rooms a big and very comfortable
Stayed 2 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Big city outside.
Stayed 7 nights in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality four star hotel. Room was adequately, spacious, very clean, with a very comfortable bed. Employees are generally friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, recently renewed, beautiful spaces, comfy rooms. It was amazing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place I will definitely stay again at the Hyatt Regency
Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jan 2025

10/10 Excellent

Germán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight stop to recharge energy Nicely placed near WTC Not over priced
Stayed 1 night in Aug 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel. Very clean and staff was always polite and helpful. Could step up a little in it's buffet options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom. Could use a desk though. Very good restaurant.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were absolutely fantastic! We really enjoyed our stay and will definitely come back
Stayed 3 nights in Feb 2024

4/10 Poor

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel condition are good but the lack of staff at the front desk is terrible, my keys were deactivated twice at the stay and had to make a 20 min line to fix it, also i made the reservarvation and paid online and had a 220 usd charge for an already paid nigth it was fixed quick, hope they hire and train their front desk staff
Stayed 2 nights in Dec 2024

4/10 Poor

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lack of staff
Stayed 1 night in Dec 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the location, staff and it was clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mexico City vacation
Hotel was great, clean, and walking distance to lots of restaurants, tap rooms, and stores. The staff was extremely friendly, and helpful. Specifically, Jesus from the breakfast buffet, Oswaldo, Maria Lupe, and Allison from the bar. They gave us so many tips on where to go and doz
Stayed 7 nights in May 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience.
Stayed 3 nights in May 2024

6/10 Okay

Yelena

Liked: Amenities, property conditions & facilities
Good property with not so good customer service
Stayed 4 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to stay if your in Mexico City, all staff treat you very well. Amazing breakfast each morning, waiters Aurora and Jesus are the best. The higher up your room the less noise you hear from the city. You have many walkable places near by from shopping to dining. You can catch the city bus right in front of the hotel, which is one of the fastest transportation methods in the city. If I were to return to CDMX I would definitely stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was amazed by the service. It was like feeling at home
Stayed 6 nights in Nov 2023

10/10 Excellent

Jose Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Jun 2024

8/10 Good

Denys

Liked: Staff & service, property conditions & facilities
All good.
Stayed 2 nights in Sep 2024