Hotel Mallorca

3.0 star property
Hotel with free parking, a short walk to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hotel Mallorca

Front of property
Superior Double Room, 2 Double Beds | Desk
Interior
Lobby
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Single Room, 1 Double Bed

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 2 Double Beds

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room

Highlights

TV
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Superior

  • Sleeps 2
  • 1 Double Bed

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470

What's nearby

  • Paseo de la Reforma - 6 min walk - 0.5 km
  • Reforma 222 - 10 min walk - 0.9 km
  • Monument to the Revolution - 12 min walk - 1.1 km
  • U.S. Embassy - 13 min walk - 1.1 km
  • Angel of Independence Monument - 15 min walk - 1.3 km

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Cosme Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪La Casa de los Trompos - ‬1 min walk
  • ‪Esquina Barragan Bistrot - ‬3 min walk
  • ‪Café Gran Premio - ‬3 min walk
  • ‪Cafe Nur - ‬3 min walk
  • ‪Carnes asadas Sullivan - ‬3 min walk

About this property

Hotel Mallorca

Hotel near Paseo de la Reforma
Close to Reforma 222 and Monument to the Revolution, Hotel Mallorca provides a bar, a restaurant, and more. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a front-desk safe, and an elevator
  • Luggage storage, a 24-hour front desk, and a banquet hall
More conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–11:00 AM: MXN 100.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • RESTAURANTE MALLORCA

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Free WiFi in public areas has a 10-device limit

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Frequently asked questions

Is Hotel Mallorca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mallorca?

Self parking is free at this property.

What time is check-in at Hotel Mallorca?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Mallorca?

Check-out is at 11:00 AM.

Where is Hotel Mallorca located?

Located in Reforma, this hotel is within a 10-minute walk of Paseo de la Reforma and Reforma 222. Monument to the Revolution and U.S. Embassy are also within 15 minutes. San Cosme Station is 13 minutes by foot and Metrobús Revolución Station is 13 minutes.

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Hotel Mallorca Reviews

Reviews

5.8
Rating 10 - Excellent. 114 out of 858 reviews
Rating 8 - Good. 215 out of 858 reviews
Rating 6 - Okay. 199 out of 858 reviews
Rating 4 - Poor. 126 out of 858 reviews
Rating 2 - Terrible. 204 out of 858 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal hotel
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place, stores next to it, buses & light rail near, taxis all the time.
Stayed 7 nights in Mar 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, more so than other more expensive hotels. Both front desk& cleaning staff were very friendly. I felt very safe, with no criminal activity inside or outside. Highly recommend.
Stayed 3 nights in Jul 2024

8/10 Good

PORFIRIO

Liked: Cleanliness, staff & service, amenities
like
Stayed 2 nights in Dec 2024

2/10 Terrible

Cristian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

2/10 Terrible

AARON ESCARENO

Disliked: Cleanliness, property conditions & facilities
Terrible
Stayed 2 nights in Dec 2024

2/10 Terrible

Mayra Nelly

Disliked: Staff & service, property conditions & facilities
Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Citlaly

Disliked: Cleanliness, staff & service, property conditions & facilities
This is has been the worst hotel I’ve ever stayed at And the service mid day was the worst ever it’s smelled in both rooms i was switched to no running water we couldn’t shower or even use the restroom or brush our teeth complete don’t recommend !!!!
Stayed 1 night in Dec 2024

4/10 Poor

Ernesto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room have bedbugs
Stayed 2 nights in Aug 2024

2/10 Terrible

MINERVA

Disliked: Cleanliness, property conditions & facilities
Bad condition, you can’t sleep for insecirity and animals in the room It is the Wiese place to stay
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
The bed was a little dirty
Stayed 4 nights in Jul 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont rent this property very very bad condition
Stayed 3 nights in Sep 2024

4/10 Poor

Josue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elavator doesn’t work, sometimes there’s no water and the rooms aren’t as seen in online.
Stayed 8 nights in Nov 2024

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn't have water. The staff was supposed to inform me about it but they didn't. About the water they said there was nothing they could do. That it was MY PROBLEM and the company I booked in with. Person in charge was rude along with the staff. Also Expedia didn't want to help me with the problem.
Stayed 3 nights in Nov 2024

2/10 Terrible

Rodolfo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones sucias y con reparaciones por hacerse. Más de 3 horas para hacer check in (después de la hora establecida por el hotel). No sabían que habitación estaba ocupada /disponible. Reporte 7 veces que había fuga de agua en la habitación y nunca fueron. El personal con muy mala actitud. Las habitaciones NO CORRESPONDEN con las publicadas en Expedía. Recomiendo que no cometan el error de hospedarse aquí. Expedía no ayudo a cancelarme la reservación (aún así le enviamos fotos de la habitación que no correspondía ).
Stayed 3 nights in Mar 2025

2/10 Terrible

Hedy

Disliked: Cleanliness, staff & service, property conditions & facilities
nada que ver con lo que me mostraron en la fotos solo la entrada del hotel se parecia a lo que expedia prometio, me metieron en un cuar horrible super viejo la tele de las antiguas sin botones solo estorbaba, el colchon super manchado de miados cubierto por una sola sabana, contacte esxpedia para que resolvieran y es hora que no se nada de llos les mande muchicimas fotos, ademas toda la noche gemodos de personas teniendo sexo otro borrachos gritan fue una experiencia de mala muertetube que salirme por mi cuenta el dia siguiente, no me pude quedar los 4 dias por los que pague
Stayed 4 nights in Mar 2025

2/10 Terrible

Alana

Disliked: Cleanliness, staff & service, property conditions & facilities
Asqueroso, hotel lleno de chinches, tengo videos y prueba de todo, el servicio pésimo y no tenía agua
Stayed 2 nights in Mar 2025

2/10 Terrible

Raul

Disliked: Property conditions & facilities
Llegamos hacer el check in a la 1 pm nos informaron que la entrega de hab era a las 2 pm por lo que opté sólo a dejar mi equipaje y salir a los alrededores. Regrese al hotel a las 7 pm y aún no tenían mi habitación disponible… después de esperar 20 min en la recepción, un Sr de Seguridad me lleva a mi habitación, pero no le abrió la llave, me dejo afuera de la hab por 5 min después regreso y abrió… sorpresa la habitación estaba ocupada… después él traía una llave maestra y se solto abriendo de la nada habitaciones y decía: “chin, no pues todas las habitaciones ya están ocupadas. Una disculpa es que la recepcionista es nueva y no sabe”. Yo le comenté que no siguiera abriendo habitaciones y que me llevará a recepción. Después me ya me asignaron la hab pero esta no tenia cortinero ni cortinas por lo que los demás huéspedes nos podían mirar. Hablé a recepción le informé y me dijo que ya no tenían habitaciones que era esa o nada. Solicite hablar con un Gte y que no tenían que ese hotel no tienen Gte el desayuno que pague me informaron que no se iba a poder porque el restaurante no abría el día de mañana…hablé a Expedia y le informé mi situación por lo cual solicité mi reembolso
Stayed 1 night in Mar 2025

2/10 Terrible

junru

Disliked: Staff & service, amenities, property conditions & facilities
¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
Stayed 1 night in Mar 2025

2/10 Terrible

junru

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!

4/10 Poor

Miguel angel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio el lugar
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose Humberto

Stayed 2 nights in Mar 2025

4/10 Poor

Gerardo

Disliked: Cleanliness, staff & service
No había agua, en serio no me pude bañar 2 días, las camas estaban sucias y no se por que razón cada que sales del hospital las llaves se desprograman y te piden dejar la llave en recepción.
Stayed 12 nights in Feb 2025

4/10 Poor

Omar

Disliked: Property conditions & facilities
Las instalaciones muy viejas, sin agua caliente, condiciones muy deplorable la habitación
Stayed 2 nights in Feb 2025

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El check in estaba marcado a las 2 pm, llegamos a las 3 pm y nos dieron la habitación hasta las 4 pm, el pretexto fue que no podían realizar check in hasta el cambio de turno a las 3, cosa que fue mentira porque todavía el personal llegó tarde y les tenía que cuadrar el corte de caja; todo en frente de huéspedes esperando. En la habitación había basura que no fue retirada, la puerta se abría sola y no tenía seguro. La televisión muy vieja que se veía pura estática y para tener control remoto tienes que pagar y al entregarlo de regreso te lo devuelven.
Stayed 1 night in Feb 2025