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Hotel Casa Comtesse

3.5 star property
Experience an unforgettable stay where warm hospitality meets rich culture – enjoy delicious breakfasts and plan your day with expert local advice.

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Photo gallery for Hotel Casa Comtesse

Terrace/patio
Courtyard
32-inch Smart TV with digital channels, TV, Netflix
32-inch Smart TV with digital channels, TV, Netflix
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi
  • Business services
The current price is SAR 299
SAR 358 total
includes taxes & fees
6 Mar - 7 Mar

Room options

View all photos for Superior Double Room, 1 King Bed, Ensuite

Premium bedding, in-room safe, individually decorated

Superior Double Room, 1 King Bed, Ensuite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Fan
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ensuite

Deluxe Suite, 1 King Bed, Ensuite | Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Ensuite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, in-room safe, individually decorated

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Premium bedding
Fan
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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9.4 out of 10, Exceptional, (978)
The price is SAR 511
SAR 618 total
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About the neighborhood

Map
197 Av. Benjamín Franklin Hipódromo, Mexico City, CDMX, 06100

What's nearby

  • Pepsi Center - 19 min walk
  • World Trade Center Mexico City - 20 min walk
  • Angel of Independence Monument - 4 min drive
  • Chapultepec Park - 5 min drive
  • Auditorio Nacional - 6 min drive

Getting around

  • Patriotism Station - 7 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Hamburguesas Montaner - ‬3 min walk
  • ‪Felina Bar - ‬2 min walk
  • ‪Ando Mareado - ‬2 min walk
  • ‪Via Sol - ‬3 min walk
  • ‪Parrilla y pizzeria uruguaya: la rambia - ‬3 min walk

About this property

Hotel Casa Comtesse

Bed & breakfast near World Trade Center Mexico City
At Hotel Casa Comtesse, you can look forward to free continental breakfast, a free daily manager's reception, and a terrace. In addition to an art gallery on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), express check-out, and a water dispenser
  • Games, outdoor furniture, and coffee/tea in the lobby
  • A front-desk safe, a gift shop, and luggage storage
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Heating and fans
  • Free toiletries and hair dryers
  • 32-inch Smart TVs with Netflix, streaming services, and digital channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 8:30 AM–11:00 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Books
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Games
  • Shared microwave
  • Shared refrigerator
  • Video library

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch Smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per day
Cribs (infant beds) are available for MXN 300.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1250 per vehicle (maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 300.0 per day
  • Rollaway bed fee: MXN 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Comtesse Mexico City
Hotel Casa Comtesse Mexico City
Hotel Casa Comtesse Bed & breakfast
Hotel Casa Comtesse Bed & breakfast Mexico City

Frequently asked questions

Is Hotel Casa Comtesse pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Comtesse?

This bed & breakfast doesn't offer parking.

What time is check-in at Hotel Casa Comtesse?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from noon–midnight for a fee.

What time is check-out at Hotel Casa Comtesse?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Casa Comtesse provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1250 per vehicle applies.

Where is Hotel Casa Comtesse located?

Located in La Condesa, this bed & breakfast is within 1 mi (2 km) of Hospital Angeles Mexico and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 2 mi (3 km). Patriotism Station is 7 minutes by foot and Chilpancingo Station is 9 minutes.

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Hotel Casa Comtesse Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 64 reviews
Rating 8 - Good. 9 out of 64 reviews
Rating 6 - Okay. 2 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loves the property our room and the staff. Will definitely stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the B&B as the bed was very comfortable and it was quiet at night, very helpful with restaurant recommendations.
Bedroom
Dining room
Outdoor space
Stayed 5 nights in Sep 2024

10/10 Excellent

lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved this house!!!! So stylish and comfortable and classy. Very well cared for. The staff were all so kind and accommodating. We will definitely be back. One thing to note is that it is setback from a busy road so if you want a more quiet experience ask for a room in the back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric

Liked: Amenities
They dont play American Christmas music like the Andaz!. But seriously, great low key atmosphere with attention to detail. Unlike the Andaz.
Stayed 3 nights in Dec 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely lovely- the hotel the staff and location!
Stayed 3 nights in Jul 2022

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent boutique hotel and staff- lovely breakfast
Stayed 5 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B in La Condessa neighborhood!
Terrific hotel in convenient La condesa neighborhood. Staff were very helpful. Excellent breakfast. Would highly recommend!
Stayed 2 nights in May 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff. Lovely hotel, great location and very nice breakfasts.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice b&b. Our room was spacious and clean. Great courtyards- in front and especially the one in back. Breakfast excellent! Super pleasant and helpful staff.
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
We had a very nice stay, the location is great and the employees were very helpful. We really enjoyed that the breakfast is enjoyed together with the other guests, since it allows for socialising and sharing experiences. It's a beautiful place.
Stayed 4 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Comtesse is a very welcoming hotel with a great selection of art on the walls and books in the lobby. The staff were all very friendly and helpful. I strongly recommend this hotels to other travelers
Stayed 3 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Loved this B&B!! Felt so welcome & all the staff were amazing. Breakfasts were fantastic! Area was quiet to return to after all the craziness of Mexico City. Would definitely recommend Casa Comtesse.
Stayed 6 nights in Dec 2023

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness
We liked the friendly staff, especially Fernando, who gave us a great introduction to Mezcal. The bed was quite comfortable and the breakfasts were great. We enjoyed the courtyard, artwork, furnishings and gardens. We also liked the Condesa neighbourhood.
Stayed 6 nights in Mar 2024

10/10 Excellent

Vivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building with lots of interesting artwork. Courtyard is gorgeous. Daily breakfast was delicious with a different special everyday. Restaurants recommended to us were amazing. Location was very convenient, making many sites walkable. Bed was also very comfortable with luxurious toiletries.
Stayed 4 nights in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for day trips north to the pyramids or south to Freda’s house. Beautiful amazing old restored house! Antiques around every corner! Alex was great and Lucy created wonderful breakfasts all 4 days. Fantastic place!!!!
Stayed 4 nights in Feb 2024

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Historic building. Very nice complete breakfast. Hot water and fans to cool the spacious room. Excellent, helpful staff. The room door locks and bathrooms could be updated. Good area to walk to restaurants. My favorite close by restaurant is Le Capitol, but there are many others.
Stayed 1 night in Jun 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cute quirky bohemian artsy Band B. Wonderful staff excellent breakfast. But the bathroom in our room very much needs updating. Stained old tub with rust and peeling paint. And wet towels were never replaced.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with the best service
Such a lovely place to stay. The house is historic and beautiful. The decor and art are lovely. The rooms are very nice. The staff are so nice and helpful and it’s nice to have a home cooked breakfast made fresh everyday.
Stayed 4 nights in Sep 2022

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Comtesse was so charming! The staff was amazing, the complimentary breakfast every morning was the perfect start to the day. I loved how we were able to dine with other guests at the hotel and hear about their recommendations and travels. The concierges were all so kind and helpful. If you are looking for a unique b&b type of experience in a beautiful part of town, this place is perfect.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
This is a nice small hotel, more like a b&b that a hotel. Bed was very comfortable, and breakfast was very good. There was loud music from a nearby disco or party 8ntil late at night.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cass Comtesse gave us a warm welcome and plenty of useful local advice. The hotel is well situated, within easy walking of local cafes etc, and not too far from the metro/buses. Our room was huge, furnished with interesting period pieces, and comfortable, with wide windows onto the inner courtyard. Breakfast around the communal table is a highlight, swapping tips with fellow travellers and enjoying the special Mexican dish of the day. We hope to return.
Stayed 3 nights in Jan 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly small hotel. Great location. Beautiful house, perfect breakfast and nice personnel. Only complaint is the shower. You have cold or very hot water. No in between. But I would recommend and I would return even with it. Mexico City is fantastic.
Stayed 4 nights in Dec 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We were very comfortable, the breakfasts were very delicious, Juan made great drinks, and the people were very nice. One thing that may matter to others was that we were in a front room, which got great light, but was a little noisy as it's near the bus stop. You're not right up against the street, but cars and buses are loud so the sound carries. The hotel provides ear plugs, which we didn't have to use, but others may.
Stayed 3 nights in Jan 2024

6/10 Okay

cathy

Liked: Cleanliness, staff & service
The property is located in a great neighborhood that is easily walked and accessible for many things. Staff at the hotel is great, the food (breakfast) is really tasty and fulfilling and the property is lovely. However, the rooms do not have air conditioning and only 1 fan making sleeping quite difficult. There is plenty of street noise that you can't eliminate because you need to keep the windows open. Sadly, we won't be back to stay in this property unless those updates occur.
Stayed 3 nights in Jun 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous surroundings, with great care taken to each element of the furniture, layout, decor. Artful combination of art nouveau/art deco and Mexican (mainly Oaxacan) artistic elements, as well as contemporary art. The happy hour was lovely, with a complementary mezcal tasting and multiple cozy and inviting areas to join friends in a nice cocktail or snack. Kitchen supplied with honor bar and refrigerator and full access made us really feel at home. Wonderful location in green and leafy, tranquil and lively Condesa was perfect. Although we were right across from a major bus stop, the hotel was astonishingly quiet; the only noise--and they were joyous ones--came from a nearby futsal court, which was also fun to watch. Alejandro and all the staff made our stay super special. Most highly recommend!
Stayed 4 nights in Nov 2023