Is Hotel Casa Cuenca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Cuenca?

Hotel Casa Cuenca doesn't offer parking.

What time is check-in at Hotel Casa Cuenca?

Check-in begins at 3:00 PM. After-hours check-in is not available.

Where is Hotel Casa Cuenca located?

Located in La Condesa, this hotel is within a 15-minute walk of Spain Park and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 1 mi (2 km). Chapultepec Station is 10 minutes by foot and Sevilla Station is 11 minutes.

Hotel Casa Cuenca Reviews, Deals & Photos 2025

8/10 Good

David

10 September 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is clean and beautiful, the location is awesome. The only thing was the anoying sounds in the morning from the water pipes and the neighbors.

Stayed 3 nights in Sep 2025

8/10 Good

Madeleine

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was beautiful, we loved our stay and would definitely stay here again.

Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

26 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was in a great location, we walked to two beautiful parks and many restaurants while we were there on a short visit. We found the room quite dark, although well appointed with a nice terrace. The staff was wonderful, extremely helpful and very friendly.

Stayed 1 night in Jul 2025

10/10 Excellent

Liliana

5 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a 5++ hotel. The service is great, the restaurant serves excellent food, and the architecture is impressive. On top of that, it is very well situated. Definitely a gem!

Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

17 April 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just one night here, but beautiful property in Condesa. Quiet but easy to walk to restaurants nearby.

Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

12 June 2025

Casa Cuenca exceeded our expectations! It was beautiful and in a great location—the neighborhood was pretty and extremely walkable to shops, food, and more. The staff was incredibly attentive and friendly, and the restaurant attached served delicious and fresh food. We ate complimentary breakfast there almost every morning of our trip. Would definitely recommend and would stay there again if i return to Mexico City.

Stayed 4 nights in Jun 2025

8/10 Good

Silvia

18 April 2025

Liked: Cleanliness, staff & service

Buena ubicación. Habitaciones nuevas y de diseño, pero pequeñas

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

15 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel Casa Cuenca helped make our first trip to Mexico City even more special. The location is perfect within the Condesa area. The staff was not only helpful but caring; making sure that our needs were met. The hotel is very clean! Thank you to all for a wonderful time in CDMX!

Stayed 6 nights in May 2025

10/10 Excellent

Amy

14 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

I loved everything about this hotel. The design was minimalist with warmth from organic materials. Bathrooms are beautiful and colorful—wonderful shower, really nice high-quality products that smell so good. Rooms very thoughtfully designed for comfort. Location great— quiet but close to shops and food. The restaurant matched the quality of the hotel. Inspired, refined food in a relaxed atmosphere. Lots of choices for seating. Delightful stay.

Stayed 4 nights in Jun 2025

10/10 Excellent

Kristina

8 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great 5 nights stay at Casa Cuenca. The staff was friendly and attentive, the bartender was very welcoming and spoke English very well so was great to talk to. Receptionist however didn’t speak English well. The hotel interior design was amazing, very stylish with quirky details like cool bathrobes, lights and other accessories. It was a pleasure to stay in this kind of atmosphere, and would definitely recommend to stay there.

Stayed 5 nights in May 2025

10/10 Excellent

Beth

16 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, unique hotel with excellent restaurant

We absolutely loved our stay at Hotel Casa Cuenca. The space is stunning -- so unique and thoughtfully designed. Perfectly located in the vibrant Condesa neighborhood, very close to Roma too. Our room did not have a lot of extra space for suitcases or moving around, but we did not mind. An easy concession, given the private outdoor space we got to enjoy. The breakfast at Maleza Restaurant on site was so good that we went back for dinner, which was also excellent. Service outstanding at reception too. We would certainly stay here again!

Stayed 4 nights in May 2025

10/10 Excellent

Hector

1 November 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cómoda y limpia

Stayed 2 nights in Oct 2024

10/10 Excellent

Elena

25 August 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place, beautifully designed. A gem.

Stayed 3 nights in Aug 2024

10/10 Excellent

Anastasia

19 March 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A hidden gem in the center of Condesa! We absolutely loved our stay at Casa Cuenca and I'm recommending it to everyone i know visiting CDMX! As an interior designer - i really appreciated the comfortable & well-apointed rooms, the cleanliness and the gorgeous courtyard. The hotel is situated on a quiet, tree-lined block in Condesa, walking distance to all the sights but away from the hustle & bustle of the city. The staff was very friendly and accommodating and the onsite restaurant specializing in local and organic ingredients was a huge plus! We had a lovely dinner there upon our late arrival and the best poached eggs for breakfast. Highly recommend this boutique hotel with all the comforts without the fuss.

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

24 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best local experience with great design elements.

Stay here if you want to have an authentic Mexico City experience. The rooms are beautiful and designed by local designers and feature a lot of designs that are all local. It's very stylish and romantic. The showers have the best water pressure I've ever had and often in Mexico this is a challenge. The best part is that everyone who works here is really passionate about Mexico City in about the hotel and they will take amazing care of you when you stay here.

Stayed 5 nights in Jan 2025

10/10 Excellent

Barak

7 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay. Hotel was clean, secure and in a great location for walking around to bars, shop, restaurants and parks. On site restaurants and bar were great as was the service. Morning breakfast was delicious. As others noted with the presidential suite, it does sit above the restaurant which made it a bit noisy but the entire area is pretty lively so it was not that disruptive but something to keep in mind when booking that room specifically. Besides that, the room and bathroom were spacious - clean and comfortable. Friendly and helpful hotel staff. Shout out to Emilio at the bar. Only criticism was the room service, specifically the wash cloth refresh - we didn’t receive any wash clothes 2 days in a row and upon asking the staff for clean ones we were told “they were out”. How do you run out of wash clothes…. Certainly would stay here again and highly recommend.

Stayed 3 nights in May 2025

10/10 Excellent

Michael

15 October 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel staff went over and above to accommodate… The heat was a bit of an issue as it was very cold, but they did their best too work things out

Stayed 3 nights in Oct 2024

10/10 Excellent

Anders

24 April 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in Condesa

Casa Cuenca is a super nice boutique hotel in the heart of Condesa, Mexico City. The staff is wonderful, welcoming, attentive, and speaks good English. The room is clean, nice, comfortable, and more. Security is also excellent, and it’s a lovely little oasis in the middle of the city, set in a beautiful old building. Breakfast from the on-site restaurant Maleza is excellent. The only downside is: you should be aware that they have different types of rooms with the same names, but they are not all the same size. For example, there are many different types of "Terraza" rooms, which vary greatly in size. The hotel’s website states that the room is 48 sqm, but the room we stayed in was closer to 25 sqm, including the terrace. This information is not specified anywhere.

Stayed 1 night in Apr 2025

2/10 Terrible

Shirley

30 November 2024

Disliked: Cleanliness, property conditions & facilities

During my stay, I experienced both the Grand Room and the Presidential Suite. Unfortunately, the Grand Room was extremely small and cramped for the price charged. The issues didn’t stop there: 1. Cleanliness and Pests: Spiders were found in the bathroom. Mosquitoes were everywhere. Housekeeping left doors open while cleaning, allowing pests to enter. 2. Room Comfort: The air conditioning was ineffective, making the room excessively cold and dry. These conditions caused discomfort, and I experienced nightly nosebleeds. 3. Service: While the staff were polite and friendly, they were often forgetful, requiring me to repeat requests multiple times. 4. Breakfast: The breakfast was adequate but unremarkable. Overall, the experience was disappointing and not worth the high price. There are far better options in Mexico City, and I would not recommend staying here.

Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

29 August 2025

Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

13 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay here. Staff are wonderful, the rooms are beautifully finished, and the location is super, on a tiny plaza. Highly recommend it as a good location near great restaurants in a quiet neighborhood. Guests should be aware that it’s easiest to communicate with hotel on WhatsApp- they respond quickly to messages. Breakfast was included, and they graciously provided box breakfasts when we had early departures, but there are plenty of nearby cafes as options. Really the staff, particularly Amy, could not have been nicer and more helpful. A few notes to fellow travelers: rooms (at least the ones I could see) are accessed by a flight of stairs, and ours required a second flight. There really aren’t chairs in the room nor much space to leave your open suitcase on a floor or shelf, so plan on unpacking. Our room had a cute terrace but with heavy rain in the evening, it was too wet to sit out on in the morning, so in our case not worth paying extra for. But really a lovely small hotel, nice amenities, and a great team of people!

Stayed 3 nights in Aug 2025

2/10 Terrible

Jason

24 June 2025

Stayed 5 nights in Jun 2025

6/10 Okay

Drew

16 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jun 2025

8/10 Good

Roxana

12 May 2025

Liked: Cleanliness, property conditions & facilities

Stayed 6 nights in Apr 2025

10/10 Excellent

Xochi

10 April 2025

Stayed 3 nights in Apr 2025

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