Prol. Paseo de la Reforma 557, Paseo de las Lomas, Mexico City, CDMX, 1330
What's nearby
Santa Fe Center Mall - 10 min walk
Expo Santa Fe Mexico - 12 min walk
KidZania Santa Fe - 14 min walk
Parque La Mexicana - 15 min walk
Samara Shops - 19 min walk
Getting around
Santa Fé Station - 10 min walk
Mexico City Buenavista Station - 36 min drive
Benito Juarez International Airport (MEX) - 43 min drive
Restaurants
Café Torino - 12 min walk
El Califa - 11 min walk
Rincon Argentino - 12 min walk
Carl's Jr. - 13 min walk
Los Canarios - 13 min walk
About this property
Gamma Ciudad de Mexico Santa Fe
Hotel near Santa Fe Center Mall
Located close to Samara Shops and KidZania Santa Fe, Gamma Ciudad de Mexico Santa Fe provides free continental breakfast, a terrace, and dry cleaning/laundry services. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a gym.
Other perks include:
Self parking (surcharge), a front-desk safe, and luggage storage
A 24-hour front desk, a computer station, and smoke-free premises
An elevator
Guest reviews give good marks for the helpful staff
Room features
All 198 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning.
More conveniences in all rooms include:
Bathrooms with showers and hair dryers
Flat-screen TVs with cable channels
Coffee/tea makers, heating, and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (MXN 100 per day)
Limited onsite parking
Food and drink
Free continental breakfast available daily 7:00 AM–10:00 AM
1 restaurant
1 bar
24-hour room service
Things to do
Fitness center
Family friendly
Laundry facilities
Conveniences
Elevator
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Business services
24-hour business center
Computer station
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
In-room accessibility
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Heating (climate-controlled)
Bathroom
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Food and drink
Coffee/tea maker
More
Desk
Laptop-compatible safe
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Self parking fee: MXN 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system, a first aid kit, and window guards
Property is also known as
Comfort Inn Ciudad
Comfort Inn Ciudad de Mexico Santa Fe
Comfort Inn Ciudad Hotel
Comfort Inn Ciudad Hotel Mexico Santa Fe de
Comfort Inn Ciudad De Mexico Santa Fe Mexico City
Comfort Inn Ciudad Mexico Santa Fe Hotel
Comfort Inn Ciudad Mexico Santa Fe
Gamma Ciudad Mexico Santa Fe
Gamma Santa Fe Ciudad de Mexico
Gamma Ciudad de Mexico Santa Fe Hotel
Comfort Inn Ciudad de Mexico Santa Fe
Gamma Ciudad de Mexico Santa Fe Mexico City
Gamma Ciudad de Mexico Santa Fe Hotel Mexico City
Frequently asked questions
Is Gamma Ciudad de Mexico Santa Fe pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Gamma Ciudad de Mexico Santa Fe?
Self parking is available for MXN 100 per day. Limited spots are available.
What time is check-in at Gamma Ciudad de Mexico Santa Fe?
Check-in begins at 3:00 PM.
What time is check-out at Gamma Ciudad de Mexico Santa Fe?
Check-out is at noon.
Where is Gamma Ciudad de Mexico Santa Fe located?
Located in Santa Fe, this hotel is within a 15-minute walk of Santa Fe Center Mall, KidZania Santa Fe, and Parque La Mexicana. Samara Shops and Arcos Bosques are also within 3 mi (5 km). Santa Fé Station is 10 minutes by foot.
Gamma Ciudad de Mexico Santa Fe Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 401 out of 1000 reviews" "
10 - Excellent
401
Rating 8 - Good. 331 out of 1000 reviews" "
8 - Good
331
Rating 6 - Okay. 143 out of 1000 reviews" "
6 - Okay
143
Rating 4 - Poor. 66 out of 1000 reviews" "
4 - Poor
66
Rating 2 - Terrible. 59 out of 1000 reviews" "
2 - Terrible
59
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Rich
21 November 2024
Rich
Stayed 1 night in Oct 2024
6/10 Okay
Javier
Traveled with family
14 November 2024
Rooms need remodeling, in design elements and in worn out surfaces.
Estoy muy contento con las instalaciones del hotel el desayuno la calidad de los alimentos y el servicio.
Como punto de mejora, el gimnasio tiene un fuerte olor a humedad pareciera que el producto de limpieza está deteriorando el piso de caucho.
En el gimnasio falta un teléfono para comunicarse a la recepción.
En el gimnasio hace falta de colocar el control de los televisores para encenderlo.
En el gimnasio faltan más accesorio como balones medicinales, balón de yoga, mat etcétera.
En el área del gimnasio y en el piso número 1, no hay sanitarios, se requiere salir del piso al restaurante o en la habitación.
En el gimnasio hay falta de ventilación.
Por todo lo demás muy bien, muchas gracias saludos José Alcalá Franco
Malísimo, nunca nos avisaron que no servía el aire hasta que ya estabamos muertos de calor, el room service el peor 40 min para avisarme que no tenían una cerveza, los alimentos horribles y se tardaron casi 2 horas en subirlo, la comunicacion fatal, necesitan muchísima capacitacion, una tristeza de servicio
This property is a 2-star at best. Stayed for 10 nights due to a local event we were participating in, and there was no operating air conditioning, my room on the 4th floor faced and was eye level with an overpass freeway (noisy as hell), no fridge in the room so I had to store my small foods at reception, and numerous mornings where they refused to provide any bread at the breakfast room with my Continental breakfast package. On top of this, only two staff members in the whole hotel could speak any English so I needed to continually use my translation app to converse and to translate the food menu - so many foreigners staying at the hotel the same time so you'd think the hotel could provide more English speaking staff. I do not recommend staying at this hotel. The area has nothing but office buildings surrounding and one shopping mall about 15 minute walk away, but we were told do not walk outside at night in the area.
Terrible hotel. Rooms were hot. Air conditioning was set at 23c in room. They said it was getting fixed. Never did for a whole week. Breakfast was always out of food. Waiters not helpful and had to ask for everything even coffee and milk. Bed was not good. Never stay there again.
Garry
Stayed 8 nights in Apr 2024
8/10 Good
Alex
Traveled with partner
31 March 2024
Liked: Cleanliness, staff & service, amenities
The air conditioning did not work properly. Was super hot :(
Año limpiaron los cuartos y cuando lo reporte se portaron muy groseros y desinteresados, después nos trataron muy mal en el uso del centro de negocios, nos apagaron las luces para que nos fuéramos de ahí nunca entendí porque, dos veces en lugar de amablemente ir a hablar con nosotros. Estábamos en medio de juntas y esperaban que captáramos la indirecta al apagar todo de irnos a otro lado, rarísimo. El lugar está viejo, el clima no funciona bien, el elevador se descompuso y use las escaleras de emergencia más de una vez para ir al 6tp piso que estaba mi cuarto. Se escucha todo de afuera a adentro y eso dificulta dormir. El lavabo está en el cuarto de lo pequeño que es el baño. Las sábanas y sobrecama estaban manchadas de un color naranja. Se me quedó la llave en el cuarto y cuando pedí otra me condicionaron a llevar la extra cuando me entrara al cuarto. Pésimo todo.
I like the attention of the staff, so kind. I just had one comment, I'm the dining area the are too slow, I can't eat properly because I had just enough time to eat but I lost like 20 minutes ot that time, I had the "Continental breakfast"