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Hotel La Citadelle Metz-MGallery

4.0 star property
Discover your haven in this family-friendly hotel where you can unwind after exploring Centre Pompidou-Metz.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel La Citadelle Metz-MGallery

Exterior
Superior Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Front of property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
The price is SAR 333
SAR 386 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Twin Room, 1 Double or 2 Twin Beds

Deluxe Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room, 1 Double or 2 Twin Beds

Superior Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
  • 25 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Mercure Metz Centre

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very Good, (356)
The price is SAR 373
SAR 431 total
includes taxes & fees
21 Feb - 22 Feb
Mercure Metz Centre

About the neighborhood

Map
5 Avenue Ney, Metz, Moselle, 57000

What's nearby

  • Place de la Republique - 3 min walk
  • Metz Christmas Market - 12 min walk
  • Metz Cathedral - 12 min walk
  • Centre Pompidou-Metz - 18 min walk
  • Porte des Allemands - 18 min walk

Getting around

  • Metz Station - 12 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive

Restaurants

  • ‪Fox Coffee - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Brasserie Rep - ‬4 min walk
  • ‪La Taverne Karlsbräu - ‬4 min walk
  • ‪Vert et Noir - ‬5 min walk

About this property

Hotel La Citadelle Metz-MGallery

Upscale family-friendly hotel near Metz Cathedral
Located close to Centre Pompidou-Metz and Porte des Allemands, Hotel La Citadelle Metz-MGallery provides shopping on site, a library, and dry cleaning/laundry services. Be sure to enjoy a meal at La Réserve, the on-site restaurant. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • A porter/bellhop, a banquet hall, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 68 individually furnished rooms offer comforts such as free international calls and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • Plasma TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 18.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • La Réserve

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Spa

  • Couples treatment room(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must provide a valid photo identity card.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 18.00 per night (in/out privileges)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citadelle Hotel Metz
Citadelle Metz
Citadelle Metz Hotel
Hotel Citadelle Metz
Hotel Metz Citadelle
La Citadelle Metz
Metz Citadelle
Metz Hotel Citadelle
La Citadelle Hotel Metz
Hotel Citadelle Metz M Gallery
Hotel Citadelle M Gallery
Citadelle Metz M Gallery
Citadelle M Gallery
Citadelle Metz Mgallery Metz
Hotel La Citadelle Metz-MGallery Metz
Hotel La Citadelle Metz-MGallery Hotel
Hotel La Citadelle Metz-MGallery Hotel Metz
Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

Is Hotel La Citadelle Metz-MGallery pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel La Citadelle Metz-MGallery?

Self parking is available for EUR 18.00 per night.

What time is check-in at Hotel La Citadelle Metz-MGallery?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel La Citadelle Metz-MGallery?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel La Citadelle Metz-MGallery located?

This family-friendly Metz hotel is located near the airport, within 1 mi (2 km) of Metz Cathedral, Centre Pompidou-Metz, and Porte des Allemands. Walygator Park and Amneville Aquarium are also within 16 mi (25 km). Metz Station is 12 minutes by foot.

Hotel La Citadelle Metz-MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 405 out of 613 reviews" "
Rating 8 - Good. 149 out of 613 reviews" "
Rating 6 - Okay. 43 out of 613 reviews" "
Rating 4 - Poor. 10 out of 613 reviews" "
Rating 2 - Terrible. 6 out of 613 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and modern, heatingin our room could be better, it was cold weather
Stayed 1 night in Dec 2024

10/10 Excellent

robert

Stayed 3 nights in Oct 2024

10/10 Excellent

patary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

N.

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good, nice large room on first floor with views of the park opposite
Stayed 2 nights in Sep 2024

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except there were no USB ports to charge things
Stayed 2 nights in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very helpful. The hotel is in easy walking distance to the town. We arrived at 5 pm and managed to get the last parking space. Other cars were parked over the cycle lane. We would have liked to have been able to reserve a space in advance since we had driven from Italy and parking in Metz itself would have been difficult. We hope to return again and see more of the town.
Stayed 1 night in Sep 2024

8/10 Good

MICKAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Éviter la chambre à côté de l ascenseur
Ma chambre était au premier étage à côté et l ascenseur , du coup j’avais droit au bas et vient jusqu’à 23 h et de nouveau le matin à 6 h30 … dommage le literie est vraiment agréable , la chambre spacieuse , le petit déjeuner sympa
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Very smart. Lovely
Stayed 1 night in Aug 2024

6/10 Okay

Martin

Liked: Property conditions & facilities
Excellent food in the evening. Very poor service at breakfast with no-one explaining the system. We were offered coffee as we sat diem for breakfast but after 20 mins still none had appeared. The car park is not secure. Two sets of guests in the night we were there had items stolen from their cars. Be aware if you have heavy luggage that there are two short flights of steps to reception and the small lift for wheelchairs was broken, Altogether not good value for money.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
The breakfast including service was worse than last stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
Great stay at this beautiful hotel. Room was huge and had gorgeous views over a green space. Parking was additional but very handy and safe. Breakfast was fabulous with plenty of choice. We ate in the restaurant for both nights of our stay and enjoyed the food and service
Stayed 2 nights in Aug 2024

10/10 Excellent

mark

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get and parking. Staff were very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Ludovicus

Liked: Cleanliness, staff & service, property conditions & facilities
we didn't find any international tv canals, tf2 and tf3 chaotically reported on the olympic games. nothing the hotel is responible for. but expensive hotels should offer more (international) canals, we think
Stayed 4 nights in Aug 2024

10/10 Excellent

gordon

Traveled with partner
Liked: Staff & service, property conditions & facilities
Excellent location and superb service.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Very slow service in the restaurant and no working internet
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

6/10 Okay

Kornel Martin

Stayed 1 night in Jul 2024

2/10 Terrible

Kenneth

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hospitality done wrong
30° heat and manager came to move us from outside on the patio area as we “were not eating and is only for food”. No one else was there, it was a completely ridiculous conversation and demonstrated a lack of welcoming guests. We left and had beer in the square, won’t be back.
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Stayed 1 night in Jun 2024

10/10 Excellent

Claudine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, historic area with parcs as described by reviews.Easy walk to centre town. Very quiet. Room facing a small park. Very comfortable and spotless. Very quiet. Nespresso coffee and Courtesy water and small juice. Reception rapide and staff very welcoming and helpful. Dine and breakfast out so cannot comment on food. One very little issue perhaps despite an excellent bathroom with all necessities, a proper shower head (small hand shower) could be useful for those who prefer showers to bath. Personally loved relaxing in a bath. Overall extremely satisfied and will recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, amenities
The restaurant and large bathrooms.
Stayed 6 nights in May 2024

10/10 Excellent

Carlos I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Junko

Stayed 1 night in Apr 2024