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"Happily surprised to find this gem of a hotel tucked into this African city. Charming and beloved in just one visit. Food was some of the best we've eaten in Africa and very reasonably priced. Excellent service. Did not have to wait long to receive it. "

"Just area not too good rest excellent "

"Lewa Stay of a lifetime! I splashed out for a three day stay and could not fault anything. The animals on the game drives were amazing, especially rhinos and lions were amazing. The guide was very knowledgeable and obviously still excited about it all. The camp was comfort personified and nothing was too much trouble for the staff. It was lovely to dip into a little piece of luxury and also to see the good work the Lewa Conservancy is doing. It gives one hope for the future."

"reservation via expedia and payment unclear. initial room toilet not working. alternative room very small. pictures and reality not matching. not sure why it has 9.4 rating. food was bad and took forever to deliver"

"Good customer service, nice rooms and good location with access to major roadways"

"The hotel is nice situated, near shops and restaurants. But everything in this place is very poor: the service (money is more important than good service), they try to get money by insunuating that you didn’t pay enough for the room, that the complimentary breakfast is for one person (although booked a double room for 2 persons). The room is very poor, you can choose between being burned by too hot water or take a cold shower. Wifi is not working. The service in the restaurant is very slow,...