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"Really unhappy with Pillow Partners communication. I had trouble getting in the main door, asked for help and 20 hours later received this message back “There is a front door code and an apt code. What exactly do you want me to explain to you?” Completely unprofessional and rude."

"The Location of the house is Perfect! The only thing to criticise was that we booked for 4 People but only got linen and towels for 3. unfortunately no response to my Text Message and Email. We figured it out since we only spent two Nights there. On First sight the house was clean but I discovered old receipts and empty Water bottles under our bed when I checked it before leaving. Apart from that - excellent property I would definitely recommend. "

"What a wonderful time we have just had at Sandunes 2. The property had everything you will need to have a comfortable stay. The location is superb! The welcome basket is a delightful extra. We cannot wait to stay again soon. "

"Convenient for town and free parking nearby. Beds were comfy but there were a few cleanliness issues especially in the Communal hallway. Lacked a few kitchen essentials and we were surprised to be expected to take our rubbish home. That’s simply not practical for most people! "

"My grandson loved the stay, I had difficulty with the steps, no-ones fault, I didn’t have leg problems when I booked our holiday, I too had a great stay. "

"Lovely property, great base for exploring Whitstable. Quiet and peaceful neighbourhood. Clear instructions for check in. The host was very welcoming. Breakfast hamper was a nice touch. Huge Tesco within walkable distance."

"I have pictures of our disgusting dirty room with spider webs & uneven flooring. Smelly moldy rooms with wet stains on the walls and ceiling. The Wi-Fi didn’t work and neither did the TV. There was a tea kettle, but no tea or coffee. This looked nothing like the picture you showed!!! I would like my money refunded. I would not recommend this property to anyone! We slept in our clothes and couldn’t wait to get on the ship to shower and send our clothes to the laundry."

"A comfy home, lots of space and everything we needed for a great stay. The balcony came into its own on a beautiful sunny weekend and the walk into the harbour along the Marine or the beach via Zig-Zag path was lovely. We would definitely stay here again if we came back to Folkestone!"

"We had a very comfortable stay. Location is great, very close to the seafront."

"Very nice, so lovely to be next to a beautiful riverside location, never a dull moment! Accommodation cleverly designed. Stayed during a heatwave so a/c was good. Hosts very helpful. Would love to return"