Hotel Real Mercedes

3.5 star property
Hotel with free parking, near Paseo de Montejo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real Mercedes

Outdoor pool, sun loungers
Staircase
Terrace/patio
Hallway
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
The price is SAR 133
SAR 161 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Basic Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Junior Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Coffee/tea maker
Minibar
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Av. Itzáes, 261, Mérida, YUC, 97070

What's nearby

  • U.S. Consulate Merida - 3 min drive - 3.1 km
  • Yucatan International Convention Center - 3 min drive - 3.5 km
  • Paseo de Montejo - 4 min drive - 3.6 km
  • Plaza Grande - 5 min drive - 3.5 km
  • Mérida Cathedral - 6 min drive - 3.8 km

Getting around

  • Mérida International Airport (MID) - 13 min drive

Restaurants

  • ‪Restaurante Marinos - ‬9 min walk
  • ‪KFC - ‬4 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Grupo Cava - ‬9 min walk
  • ‪tortas de Asado - ‬8 min walk

About this property

Hotel Real Mercedes

Hotel near Paseo de Montejo
Take advantage of a playground, a hair salon, and a 24-hour business center at Hotel Real Mercedes. Treat yourself to spa services, such as a body treatment, a manicure/pedicure, or a massage. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • An elevator, a front-desk safe, and tour/ticket assistance
  • Concierge services, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at Hotel Real Mercedes have comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool sun loungers

Spa

  • Body treatments
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Real Mercedes Hotel
Hotel Real Mercedes Mérida
Hotel Real Mercedes Hotel Mérida

Frequently asked questions

Does Hotel Real Mercedes have a pool?

Yes, this property has an outdoor pool.

Is Hotel Real Mercedes pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 250 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Real Mercedes?

Self parking is free at this property.

What time is check-in at Hotel Real Mercedes?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Real Mercedes?

Check-out is at noon.

Where is Hotel Real Mercedes located?

Situated in Mérida, this hotel is 0.2 mi (0.2 km) from Merida Clinic and 1.4 mi (2.3 km) from Paseo de Montejo. Park of the Americas and Zoological Park of Centenario are also within 1 mi (2 km).

Hotel Real Mercedes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 66 reviews" "
Rating 8 - Good. 29 out of 66 reviews" "
Rating 6 - Okay. 4 out of 66 reviews" "
Rating 4 - Poor. 3 out of 66 reviews" "
Rating 2 - Terrible. 4 out of 66 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luciano

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, parking is tough. No elevator. Our bathroom door has scratch marks from the dogs. Pool looked dirty. Very clean hotel in the rooms, lobby, etc
Stayed 4 nights in Apr 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious . Excellent location to dining options
Stayed 2 nights in Apr 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong chemical smell in the rooms, cheaper rooms have no windows, noisy outside (sound like a school next door), no restaurants in proximity, unfriendly service, terrible breakfast. Never again!

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for a combination of location, price, and amenities. It's a nice hotel, clean, quiet, comfortable including the beds. Breakfast was included in our booking but as I noticed on reviews elsewhere beforehand, it did turn out to be light with just fruit, toast, coffee and juice so anyone accustomed to a larger breakfast would want to supplement with additional items they have available for purchase (i.e. eggs).
Stayed 2 nights in Oct 2023

10/10 Excellent

ALEJANDRO, Laredo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Clean and spacious rooms.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the room closest to the street and elevator. I was assuming we would t get much sleep. I was expecting lots of noise. To my surprise it was very quiet and I slept great. I would stay here again!
Stayed 1 night in Aug 2023

8/10 Good

Frank

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Comfortable rooms!
Stayed 1 night in Jan 2023

8/10 Good

Frank

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Well kept property near medical facility. Quiet AC and clean spacious room. Downstairs overhead too low!
Stayed 2 nights in Nov 2022

10/10 Excellent

Jorge, Mérida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y el lugar está cómodo
Stayed 1 night in Nov 2024

8/10 Good

Francisco Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia cómoda y agradable.
Stayed 7 nights in Oct 2024

6/10 Okay

Maria Araceli

Liked: Staff & service
Hotel muy rústico no tiene cable la alberca no se antoja para meterse se encuentra descuidado. La comida muy rica en el restaurante
Stayed 4 nights in Oct 2024

8/10 Good

JOSE MANUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AGRADABLES ESTANCIA Y MUY COMODA
Stayed 3 nights in Sep 2024

8/10 Good

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo
Stayed 1 night in Sep 2024

8/10 Good

Monira María del Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato amable del personal, Hace mucha falta reparar el elevador; sobre todo para subir al segundo piso, por adultos mayores y personas con discapacidad; me parece que este es el único gran problema que encontré en el hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Elmar

Traveled with family
Liked: Cleanliness
.
Stayed 1 night in Aug 2024

10/10 Excellent

kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 3 nights in Aug 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detalles
En general bueno solo no hay cajones de estacionamiento aunque dan opciones fuera del hotel. Aun cuando hay elevador no lo tiene funcionando lo podría ser un problema para personas discapacitadas o cuando llevas equipaje pesado
Stayed 1 night in Aug 2024

2/10 Terrible

Abel

Stayed 5 nights in Jul 2024

4/10 Poor

Arely

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Adilene concepcion

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Staff & service
La recepcionista que esta en la tarde es cero empatica y pesima actitud de servicio, parace que llegamos a incomodarla, no esta al pemdiente del ingreso de vehículos para ver la dimensión de ellos y sugerir estacionarse, esto porque el estacionamiento es muy chico
Stayed 1 night in Mar 2024

10/10 Excellent

Jean Claude

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hôtel
Établissement très propre, le confort des chambres est soigné même si la décoration est minimaliste. Petit déjeuner juste ce qu'il faut pour un européen... Stationnement devant l'hôtel même si les places sont comptées. Accueil poli à la réception sans excès d'amabilité. Excellent rapport qualité/prix car un peu excentré du centre-ville à environ 15', mais c'est un détail.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer Cristell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo bien
La verdad, las camas son cómodas, la ubicación es muy buena. Recomendado.
Stayed 1 night in Feb 2024