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Hotel Maya Yucatán

3.5 star property
Hotel with free parking, a short walk to Paseo de Montejo

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Photo gallery for Hotel Maya Yucatán

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool, sun loungers
40-inch LED TV with satellite channels, TV
40-inch LED TV with satellite channels, TV
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
The current price is SAR 129
SAR 157 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room

Executive Room | Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Desk
Laptop workspace
Daily housekeeping
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Desk
Laptop workspace
Daily housekeeping
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Desk
Laptop workspace
Daily housekeeping
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Desk
Laptop workspace
Daily housekeeping
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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View from property

Hotel Ambassador Merida

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, (1002)
The price is SAR 127
SAR 154 total
includes taxes & fees
6 Mar - 7 Mar
Hotel Ambassador Merida

About the neighborhood

Map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Mérida Cathedral - 5 min walk
  • Plaza Grande - 7 min walk
  • US Visa Applicant Service Center - 17 min walk
  • U.S. Consulate Merida - 4 min drive
  • Yucatan International Convention Center - 4 min drive

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • ‪Bistrola 57 - ‬3 min walk
  • ‪Delorean Bar - ‬2 min walk
  • ‪La Tratto", Santa Lucia - ‬3 min walk
  • ‪Mi Viejo Molino - ‬2 min walk
  • ‪Bakab - ‬3 min walk

About this property

Hotel Maya Yucatán

Hotel near Paseo de Montejo
Located close to Mérida Cathedral, Hotel Maya Yucatán provides dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy a meal at Cartas a Frida, the on-site restaurant. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a banquet hall, and a front-desk safe
  • Free newspapers, a 24-hour front desk, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 180 for adults and MXN 180 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Cartas a Frida

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

Property is also known as

Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida

Frequently asked questions

Does Hotel Maya Yucatán have a pool?

Yes, this property has an outdoor pool.

Is Hotel Maya Yucatán pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Maya Yucatán?

Self parking is free at this property.

What time is check-in at Hotel Maya Yucatán?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Maya Yucatán?

Check-out is at noon.

Where is Hotel Maya Yucatán located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Parque Santa Lucía and Mérida Cathedral. Paseo de Montejo is 0.4 mi (0.6 km) away.

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Hotel Maya Yucatán Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 205 out of 631 reviews
Rating 8 - Good. 207 out of 631 reviews
Rating 6 - Okay. 103 out of 631 reviews
Rating 4 - Poor. 60 out of 631 reviews
Rating 2 - Terrible. 56 out of 631 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

VICTOR BICHARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and polite staff! I got mi check in right away. The rooms very clean and the people who work at the hotel are always ready to help you. Very convenient location, everything is two min. away, restos, bars, famous churches. Family ambience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! The staff was very friendly and helpful. The only bad thing is that our room was next to the janitors room and they can be a bit laud in the morning
Stayed 3 nights in Dec 2024

8/10 Good

Ulises

Liked: Amenities
Good place to stay. Affordable and convenient to go around city center. However, I found cockroaches twice walking on top of my bed. The other downside is that there is a club nearby and you can hear the loud music until around 2-3am.
Stayed 4 nights in Jan 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Todo Nice
Stayed 1 night in Nov 2024

6/10 Okay

Raul

Liked: Cleanliness, staff & service
Good location but the entrance ceiling was falling apart and the ramp to get to the lobby was blocked the lobby smells like rotten.
Stayed 2 nights in Nov 2024

6/10 Okay

Camilo

Liked: Cleanliness, amenities, property conditions & facilities
No cold water, toilet not good.
Stayed 2 nights in Nov 2024

8/10 Good

david

Liked: Staff & service
Great little hotel for the price it’s a bit tired but staff are great and the location is great
Stayed 3 nights in Jan 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right next to main plaza ! You can walk everywhere in downtown!!
Stayed 2 nights in Jun 2024

6/10 Okay

Beatriz

Disliked: Cleanliness, property conditions & facilities
Even though we are grateful we had a room to spend the night, there are several issues to speak about. Upon arrival at Maya Hotel there were pools of water liking from ceilings everywhere, by main entrance steps, by the main door, by the hallways, even by elevators, and right before entering our rooms on the floors. When we notify receptionist, he just said, I know. In some rooms baby roaches s were spotted. In general, rooms are spacious, and beds are comfy, but clearly need re painting and keeping, walls are too dirty and spotty too.
Stayed 2 nights in Dec 2024

4/10 Poor

Hilda

Disliked: Cleanliness, property conditions & facilities
I didn’t like anything about this property. We did not have blankets. Sheets and pillow cases were stained Inside curtains were dirty Air conditioning was not cooling enough Walls are filthy
Stayed 1 night in Nov 2024

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service
The pool
Stayed 5 nights in Jun 2024

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, amenities
Very much enjoyed my stay the staff were super nice and welcoming and helpful .it was easy to reserve and to check in .keep in mind the price is really good but the rooms are a bit outdated but other than that ver comfortable and safe feeling .
Stayed 3 nights in Dec 2023

6/10 Okay

Milagros

Disliked: Property conditions & facilities
:|
Stayed 2 nights in Oct 2024

2/10 Terrible

Daryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need cheap, and you can live with a pigpen, this is your place…spend a little more
Stayed 2 nights in Feb 2024

6/10 Okay

Nellie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here was always helpful and happy. They will clean your room every day, if you don’t want that you need to tell them. One night one of the staff members opened my room while I was inside, that was a little alarming as I hadn’t asked for any services, he said he was bringing towels in and did seem remorse that he opened the door without knocking. The room was very bland and not welcoming and I chose the upgraded king room. I ended up checking out because I wanted something more welcoming and homey. Over all this wad a nice spot close to many things to do within walking distance of many parks and attractions.
Stayed 5 nights in Sep 2024

6/10 Okay

Daniel

Liked: Staff & service, amenities
Good ok
Stayed 2 nights in Feb 2024

6/10 Okay

Johnathan

Disliked: Property conditions & facilities
Hotel Maya Yucatan is a three star hotel and has what you would expect from a property of that level. The room and bathroom was dirty and there was construction at the hotel that was not mentioned prior.
Stayed 5 nights in Feb 2024

8/10 Good

Sarah E

Liked: Staff & service, amenities
It was nice enough. One of our rooms had a cockroach but they swiftly gave us another. The last day we were there the water pipes exploded and we had no water for that entire morning/afternoon. Staff was great.
Stayed 5 nights in Dec 2023

6/10 Okay

Shirley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was run down even though it said was renovated. It was cheap so you get what you pay for.
Stayed 5 nights in Mar 2024

8/10 Good

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed in my life. Very hard. A bit noisy from the street but lot of natural light in the room. Walking distance to interesting points. The lobby of the hotel could be modernized.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mayra Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Apr 2024

2/10 Terrible

amir

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
this place is less than one star. pictures are not true and exremly dirty
Stayed 1 night in Jan 2024

4/10 Poor

Corey D

Disliked: Property conditions & facilities, room comfort
Bad hotel, do not set yourself up for the trouble
This is not a good hotel. We had two rooms on different floors and were never able to get hot water. We selected this place because it had a gym, which was closed for renovations. First room, AC wasn’t cooling. Had to beg to be moved to a room with a working AC, but it never got cold enough for comfort. Second room, AC worked great, but leaked water all over the floor. Staff was just moderately helpful. I would not stay here again and do not recommend it.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
The staff were super friendly and helpful. However the hotel needs alot of repair. The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable. We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm). When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue. The paint on the wooden closet was pealing off extremely bad. The wooden floors were all warped and a trip hassard with mssing pieces . The front door was extremely hard to open. On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable. The only reason we stayed was because it was late we were tired and where only there for a few days.
Stayed 4 nights in Nov 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for 2 nights in the middle of November 2023, I made the reservation for 3 rooms, but rooms one of them was dirty and the other one had a light that did not work. At that time our family was upset but nothing was acceptable with the situation. The attendant at the counter didn’t care about the conditions only explained what it had and no changes could be made. So they tried to fix and clean the room. For the park, our care takes time because you need to go to the lobby and ask to open if they have space. Otherwise, you are lucky to find a space near the hotel. I normally do not give any review to the hotel and let them go if they are not satisfied with us, but this time the members of staff of the hotel were rude and did not care about the service. I will not recommend this hotel or get it as the last resource.
Stayed 2 nights in Nov 2023