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Hacienda Xcanatun, Angsana Heritage Collection

5.0 star property
Colonial hotel with 2 restaurants and 3 outdoor pools

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Photo gallery for Hacienda Xcanatun, Angsana Heritage Collection

3 outdoor pools
Restaurant
Sayab Governor Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe
3 outdoor pools
Itza Plunge Pool Suite - King | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Spa
  • Parking included
  • Gym
The current price is SAR 506
SAR 663 total
includes taxes & fees
25 Mar - 26 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Xcanatun Pool Suite

Xcanatun Pool Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Xcanatun Pool Suite

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
  • 189 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - King

Naj Junior Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - King

Yaab Ambassador Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Yaab Ambassador Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Kij Master Suite - King

Kij Master Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Kij Master Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Sayab Governor Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Sayab Governor Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 129 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - Double

Naj Junior Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - Double

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

Itza Plunge Pool Suite - King | View from room

Itza Plunge Pool Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Fiesta Americana - Merida

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, (1008)
The price is SAR 538
SAR 658 total
includes taxes & fees
5 Mar - 6 Mar
Fiesta Americana - Merida

About the neighborhood

Map
Calle 20 s/n, Mérida, YUC, 97302

What's nearby

  • Plaza Galerias Mall - 6 min drive - 4.9 km
  • Yucatán Siglo XXI Convention Center - 6 min drive - 5.9 km
  • Paseo de Montejo - 7 min drive - 6.7 km
  • La Isla Mérida Cabo Norte - 7 min drive - 6.0 km
  • Yucatan Country Club - 13 min drive - 9.6 km

Getting around

  • Teya-Merida Station - 23 min drive
  • Mérida International Airport (MID) - 28 min drive

Restaurants

  • ‪Café Inédito - ‬17 min walk
  • ‪Hacienda Xcanatun By Angsana, Yucatan, Mexico - ‬5 min drive
  • ‪La libertad - ‬6 min drive
  • ‪La Quinta de Elena Roldan - ‬3 min drive
  • ‪Pollo Feliz - ‬17 min walk

About this property

Hacienda Xcanatun, Angsana Heritage Collection

Luxury hotel near Yucatán Siglo XXI Convention Center
Located close to La Isla Mérida Cabo Norte and Dzibilchaltun Ruins, Hacienda Xcanatun, Angsana Heritage Collection provides a swim-up bar, a poolside bar, and a terrace. Treat yourself to a massage, a body scrub, or a manicure/pedicure at Angsana Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools with a swim-up bar
  • Free valet parking
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Outdoor furniture, tour/ticket assistance, and luggage storage
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 54 rooms boast comforts such as premium bedding and first-run movies, as well as perks like furnished balconies and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and hair dryers
  • 55-inch LED TVs with premium channels and first-run movies
  • Wardrobes/closets, electric kettles, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:30 AM: USD 20-40 for adults and USD 20-40 for children
  • 2 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Fitness center
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Mosquito nets
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • First-run movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Outside food is not permitted on the premises.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hacienda Xcanatun, Angsana Heritage Collection have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

Is Hacienda Xcanatun, Angsana Heritage Collection pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 30 per pet, per night.

How much is parking at Hacienda Xcanatun, Angsana Heritage Collection?

Valet parking is free at this property.

What time is check-in at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Xcanatun, Angsana Heritage Collection?

Check-out is at noon.

Does Hacienda Xcanatun, Angsana Heritage Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 48 per vehicle applies.

Where is Hacienda Xcanatun, Angsana Heritage Collection located?

Situated in Mérida, this luxury hotel is within 6 mi (10 km) of Yucatán Siglo XXI Convention Center, La Isla Mérida Cabo Norte, and Paseo de Montejo. Dzibilchaltun Ruins and Star Medica Hospital are also within 9 mi (15 km).

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Hacienda Xcanatun, Angsana Heritage Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 285 out of 356 reviews
Rating 8 - Good. 36 out of 356 reviews
Rating 6 - Okay. 14 out of 356 reviews
Rating 4 - Poor. 10 out of 356 reviews
Rating 2 - Terrible. 11 out of 356 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ionita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a hidden gem! Beautiful and extremely good service Hopefully we’ll go back soon
Stayed 1 night in Feb 2025

10/10 Excellent

Ross A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So lovely and beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service is excellent
Stayed 5 nights in Dec 2024

10/10 Excellent

MARIELA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hacienda style is beautiful
Stayed 4 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious
Stayed 4 nights in Sep 2024

10/10 Excellent

Arturo A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Rooms were very nice. Food was delicious.Definitely a fantastic hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great plce and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful and well maintained property. The rooms are spacious and well appointed. The staff could not be any nicer and more helpful. They were a delight. The restaurant was superb. It’s hard to recommend Hacienda Xcanatun enough.
Stayed 4 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

EFRAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive at every level our comfort was there number 1 priority.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was first class service where every detailed was curated for the ultimate guest experience. Well done!
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hacienda and new rooms
Stayed 1 night in Jul 2024

4/10 Poor

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds! Hotel is not in a nice area, but as soon as you enter is a different story. Far from city center and Paseo de Montejo. Please don’t be naive and use your safe box, even if you go to the pool, money got taken from my purse when I left it in the room and not on the safe. Don’t think because is a nice Hotel nothing will happen. It happened. Be alert.
Stayed 2 nights in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the quiet and singing birds were great the staff was amazing room was very clean shower was large bed wonderful was a little far from central downtown and airport
Stayed 4 nights in Jun 2024

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern rooms and nice landscaping
Stayed 2 nights in Jul 2024

4/10 Poor

Katrin

Liked: Amenities
Disliked: Staff & service
For a 5 star hotel this was a very disappointing experience. The service was extremely poor. It’s as if the staff has had no professional training. From not setting the table correctly, to beds badly made. We had to rectify alarmist everything Ali g the way and this is not what one should have to pay such a high price for. Also there was construction that was only announced the day before we arrived. The restaurant was overrated. The only really pleasant thing about the hotel was the room and the quality of the mattress.Overall though not worth the price.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and definitely will be back!
Stayed 2 nights in Feb 2024

2/10 Terrible

Edward

Liked: Cleanliness, staff & service, amenities
Great property, but company will disclose to you that it’s under contruction, 1 day before check in, so you won’t have time to cancel. Very unethical. Construction is extremely loud all day long. They are building new apartments and it really hurts the experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a beautiful property with excellent service and food. Great place to stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

adrian del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They hebe preserved in very good condition this historic place , the swimming pool is outstanding
Stayed 2 nights in Mar 2024

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda X'canatún is a great place to disconnect and relax while staying close to the city.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and although we received an upgrade, we liked our original room better since it was an original Hacienda style room
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent pool.
Stayed 3 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! The staff and environment give a welcoming experience where we felt like we are in a paradise.
Stayed 3 nights in Oct 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Amazing staff!!
Stayed 4 nights in Aug 2023