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Fergus Club Carema Splash

4.0 star property
Beach fun with a complimentary children's club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fergus Club Carema Splash

Outdoor pool, pool umbrellas, sun loungers
Food court
Flat-screen TV
Beach nearby, scuba diving, snorkeling, kayaking
1 bedroom, in-room safe, blackout drapes, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Economy Apartment, 1 Bedroom (Bali Bed)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Economy Apartment, 1 Bedroom (Bali Bed)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony (Premium location)

Flat-screen TV

Superior Apartment, 1 Bedroom, Balcony (Premium location)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Balcony

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom, Balcony

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom, Partial Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom, Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony (Premium location, Bali Bed)

Flat-screen TV

Superior Apartment, 1 Bedroom, Balcony (Premium location, Bali Bed)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony

Flat-screen TV

Superior Apartment, 2 Bedrooms, Balcony

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony, Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Apartment, 1 Bedroom, Balcony, Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Apartment, 1 Bedroom (Sunrise)

View from room

Economy Apartment, 1 Bedroom (Sunrise)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Apartment, 1 Bedroom, Balcony

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Balcony

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 2 Bedrooms, Balcony

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Economy Apartment, 1 Bedroom

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Economy Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Balcony, Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 2 Bedrooms, Balcony, Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Bedroom

Standard Studio, 1 Bedroom | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 1 Bedroom

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony, Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Apartment, 1 Bedroom, Balcony, Partial Sea View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Balcony, Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 2 Bedrooms, Balcony, Partial Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Carrer de Baix s/n, Urbanización Playas de Fornells, Mercadal, Menorca, 7748

What's nearby

  • North Menorca Marine Reserve - 3 min walk - 0.3 km
  • Tirant Beach - 4 min walk - 0.3 km
  • Port Fornells - 4 min drive - 3.3 km
  • Golf Son Parc - 11 min drive - 9.5 km
  • Cala Pregonda - 25 min drive - 11.8 km

Getting around

  • Mahon (MAH-Minorca) - 30 min drive

Restaurants

  • ‪Es Cranc - ‬6 min drive
  • ‪Es Moli D'es Raco - ‬10 min drive
  • ‪Cas Sucrer - ‬9 min drive
  • ‪Sallagosta restaurant - ‬4 min drive
  • ‪Can Burdo - ‬4 min drive

About this property

Fergus Club Carema Splash

Beach fun with a complimentary children's club
At Fergus Club Carema Splash, relax by an outdoor pool or hit the nearby beach where you can enjoy snorkeling. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
Fergus Club Carema Splash offers 278 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

An outdoor tennis court and a water park (surcharge) with waterslides are featured at the aparthotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at Fergus Club Carema Splash are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Climbing wall
Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Beach

  • Direct access to the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Free offsite parking within 16 ft
  • Area shuttle (surcharge)

Family friendly

  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • Buffet Vistamar
  • Marlet Playa
  • Snack Bar
  • Marlet Grill BBQ

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Eco-friendly toiletries
  • Towels provided
  • Hair dryer
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Air hockey

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Gift shop/newsstand
  • 24-hour front desk

Location highlights

  • Near the sea
  • On the waterfront
  • Near the boardwalk/promenade
  • In a rural location

Things to do

  • Outdoor tennis courts
  • Water park admission (surcharge)
  • Waterslide
  • Scooter/moped rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Mini golf on site
  • Volleyball on site
  • Scuba diving on site
  • Tennis on site
  • Sailing nearby
  • Bicycle rentals nearby
  • Windsurfing nearby
  • Surfing/body boarding nearby
  • Boat tours nearby
  • Parasailing nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 278 rooms
  • 2 floors
  • 17 buildings
  • Built in 1989
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between October 1 and May 19.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 60 (subject to availability)
  • Towels fee: EUR 10 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Aparthotel Carema Club Playa Aparthotel
Aparthotel Carema Club Playa Aparthotel Mercadal
Aparthotel Carema Club Playa Mercadal
Carema Club Playa Aparthotel
Carema Club Resort Mercadal
Carema Club Mercadal
Carema Club Resort
Fergus Carema Splash Mercadal
Fergus Club Carema Splash Mercadal
Fergus Club Carema Splash Aparthotel
Fergus Club Carema Splash Aparthotel Mercadal

Frequently asked questions

Does Fergus Club Carema Splash have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Fergus Club Carema Splash pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fergus Club Carema Splash?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Fergus Club Carema Splash?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Fergus Club Carema Splash?

Check-out is at 11 AM. Late check-out is available for EUR 60 (subject to availability).

Are there all-inclusive benefits at Fergus Club Carema Splash?

Some rate plans available at this property are all-inclusive.

Where is Fergus Club Carema Splash located?

Offering direct access to the beach, this Mercadal aparthotel is within 9 mi (15 km) of Golf Son Parc, Monte Toro, and Cala Pregonda. Cavalleria Lighthouse and Santa Agueda Castle are also within 9 mi (15 km).

Fergus Club Carema Splash Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 181 reviews" "
Rating 8 - Good. 75 out of 181 reviews" "
Rating 6 - Okay. 43 out of 181 reviews" "
Rating 4 - Poor. 14 out of 181 reviews" "
Rating 2 - Terrible. 9 out of 181 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kiran

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

CARLES

Stayed 2 nights in Jun 2023

8/10 Good

David

Traveled with family
Liked: Amenities, property conditions & facilities
Great location and value, perfect for kids.
Stayed 5 nights in Aug 2021

8/10 Good

liz

Traveled with family and small children
Liked: Amenities
Rooms basic but clean. Pool was perfect for kids, relatively shallow so my 5yr and 8yr could go in by themselves
Stayed 9 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely Apatments, nice and clean. We had a great view to the sea.
Stayed 7 nights in Sep 2019

8/10 Good

RYUKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is suitable for family, my children were very excited by high quality pool. Buffet was good, we can choose kinds of food, all of them were very delicious. Only one problem was WiFi network. WiFi speed was pretty slow, most of the time the network was not working.
Stayed 3 nights in Jul 2019

6/10 Okay

Dean

Liked: Property conditions & facilities
Disliked: Cleanliness
Sickness with three year old twins abroad
The hotel was fine but my twin 3 year old got very ill vomiting and diarrhoea for four day from what I can say must of been from the pool the only thing my wife didn’t go in and she was the only one not to get I’ll every 20 mins sick couldn’t keep anything down at all the. Three of us sent four days in hotel rooms had to go get clean towels bedding sheets all the time are selfs
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities
Perfect place if you have young children. Lots of fun.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking service
Stayed 7 nights in Sep 2018

10/10 Excellent

Nicola, Cumbria England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family
Had a great holiday . Kids loved it . Service and staff really friendly. Especially all pool bar staff and Luca. Food excellent. Restaurant spotless. Everyone works so hard all day long .
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Relaxing holiday, close to the beach with friendly staff. Choice of a quieter pool and on site dive/snorkel service with friendly flexible staff.
Stayed 10 nights in Aug 2018

8/10 Good

mark, essex , UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Let me tell you all about it: What a great place, 12 in our party 6 adults 6 kids from 7-10. Complex - as most of the reviews state it is hilly, not suitable for anyone with accessibility concerns. Pool- lovely main pool 1m at its deepest, very well policed, no balls/inflatables or diving. Kids pool is joined to main one , easy walk in for toddlers. Splash park - top fun for the kids, only negative is lack of shade. Restaurant - really good , loads of quality food, some dishes I had never heard of or tried before but all great. Pizzas were awesome. Drinks- pool bar always busy but no longer than 5 mins to wait for a drink, or just stick on a t-shirt during the day and go Inside never a cue ( apart from evenings). Biggest tip I can give you is bring your own cup , I purchased from sports direct a protein shake bottle for £1.50. They filled it up with no bother . At dining times it is help yourself , so even better. Soft drinks , wine , beer. Entertainment staff- worked there socks off, need more off them as not sure they even had a day off. Hotel rooms- not a lot of difference between standard and superior , looked like our furniture was just painted white. Rooms ok , fridge , microwave. Supermarket - really good and stocked most items. Sun beds- after visiting Morocco in May and having to get up at 6:30 to put towels out, this place was so different , coming down for breakfast at 9:20 bring your gear and select you bed..... fantastic. Same spot for most of the week. Yes
Stayed 7 nights in Aug 2018

10/10 Excellent

philtheFish, Hants

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third visit
Clean, simple accommodation. All you need. Lovely sea view. Close to the beach. Great pool and splash park. Great choice of breakfasts. Helpful staff who work very hard. Whet more could you ask of a holiday for this price?
Stayed 9 nights in Jul 2018

8/10 Good

Diana

Liked: Room comfort
Stayed 6 nights in Jul 2018

10/10 Excellent

Jeffrey, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic for families and kids.
Fantastic for young families, excellent staff and great food. The only down side was the evening all inclusive, plastic cups and very few comfortable seats.
Stayed 4 nights in May 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Lots of things to do, good breakfast.
Stayed 2 nights in Oct 2017

6/10 Okay

Judith, Nottingham

Liked: Cleanliness, staff & service, room comfort
Late summer break
We like the area which is why we booked a late break here. The staff were great. We had one or two minor concerns with the room, e.g. a storm meant that water was driving in through the windows and the balcony door kept blowing open. This didn't affect our enjoyment of our stay. The breakfast was very good. I am not sure I would want all inclusive but that is personal choice.
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for young families.
Very pleasant views of bay. Splash park great for slides and pirate bucket. Accommodation blends in like a small village, 3 storeys with apartment on each floor; sunny balconies. Fun stuff like kids disco, other good outdoor on-stage entertainment. Tasty grill restaurant indoor and outdoor. Good ice cream. Bad bacon. Very friendly staff. Several long phone calls required to get Expedia to make a change, but not caused by hotel.
Stayed 9 nights in May 2017

6/10 Okay

Cakebytheocean, Hertfordshire

Hotel near beach and had its own splash park
Camera club resort, our room was very dated which was disappointing as the pictures showed more modern room. We arrived late at night and were not told properly where our room was and found it by chance up a steep hill!. The food was good for an all inclusive hotel. It had a splash park which was the best thing about the hotel. The weather was great which always helps and we had car hire for the week which meant we were able to explore the island, as without the car it would have been a bit boring for us and the kids as there was nothing near by to do. Menorca is a much quieter island than Majorca or Ibiza.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel facilities are excellent for family's with a great children's water park. We went in the school Easter Holidays. Unfortunately we didn't realise that this is out of season for Menorca. So the onsite supermarket was closed. We had breakfast buffet included in our stay which was excellent, with a good variety. Unfortunately as we were not all inclusive we found it very difficult to buy anything else such as drinks, snacks and ice-creams. They wouldn't serve drinks to paying customers at the pool bar and was told we would have to walk across the road to the restaurant also owned by the hotel to buy drinks and ice-creams and then carry them back over to the pool area. This restaurant was also the only place available to get evening meals. As this restaurant had a very limited menu we found another small restaurant further up the road from the hotel which was very nice, with very friendly people running it. Unfortunately there wasn't any entertainment during the evening after the kids club had finished and with the hotel being very remote a hire car is a must. I'm sure during the peak months this would be different.

8/10 Good

wendy, manchester

Liked: Cleanliness, staff & service, room comfort
Great hotel for young families.
Overral the hotel is fantastic! Dont stay before may because its freezing at night and the heating through the air con system in our room does not work.

4/10 Poor

AMC, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't expect 4 star
Hotel reception tired, run down and shabby in parts. Staff good (especially at reception) other areas don't seem too bothered (apart from pool bar). Very spread out resort, very hilly and steep in places so a pain to drag cases up hills and stairs (no assistance). Arrived to no running water in room, so asked to be moved to another and incurred a charge to do so. Second room better, refurbished but poorly done. Just generally tatty for a room that we were the first guests to use since the refurb. No electricity in room, kept shorting which was found to be caused by a water tank. So waiting around while a new one was installed! Cheap laminate flooring not fitted properly which was loose and a trip hazard. Awful intermittent sewage smell from bathroom. Buffet restaurant more like a school canteen - food varied, ok - but barely warm. A/I not value for money. Pool areas clean and well maintained. Rooms cleaned daily.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Didn't feel like a 4* hotel. Have previously stayed in 4* hotel and can tell the difference. As my daughter loved the experience of the splash park will revisit in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close the the Park entrance
Really nice hotel, close to the park entrance. Clean and friendly with no major complaints. Pretty much exactly what we signed up for.