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"Staff was so great with check in, check out, and everything in between!!"

"Great service clean all around good food 10/10"

"I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time"

"Amazing room as we reserved the suite .. more than what we would of expected "

"Our stay was delightful, definitely we would come back again. The hotel is amazing, is clean, the breakfast has a lot of options, and if you are travelling early they will prepare your breakfast for take away. The rooms are very comfortable, the views are amazing to the mountains. Is a hotel perfect for couples, families, solo travelers. Is close to many places of interest like restaurants , the city center, coffee shops, shops, and the cable car. Easy to find from the train station. Looking forward to come again ☺️"

"Beautiful property, great staff and very clean. "

"The room was great! Floors were heated, large bathroom and bedroom. Amazing views out the windows! The facility has two restaurants that are great, the spa is amazing! They give you robes and everyone in the hotel stays in them most of the day. The underground to the theme pools is awesome! This was an amazing place to stay! Right in the middle of old town and Christmas markets!"

"One of the best hotels I’ve stayed at! Very clean, very charming, yoga classes were awesome, sauna was great, staff were kind, lounge was super relaxing. The location was also perfect! "

"We stayed here for 2 nights to visit the Dolomites. The accommodation is well located in the centre of Bolzano on a street with lots of shops and restaurants. It was around 10min walk from the main train station which we did easily with our luggage. We had 2 different room types for 5 adults, one with a lovely big balcony and the other was big enough for 3 adults. The rooms themselves were modern, large and clean. There was enough space in both rooms for all of our luggage and for us to congregate (have a wine and snacks) all together. The bathrooms were also really spacious and clean. Tho r surrounding area was full of shops, restaurants and there was a supermarket one or two shops down from the hotel. Would highly recommend for anyone looking for a central base in Bolzano. "