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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Hotel in Memphis with free breakfast and area shuttle service

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Exterior
Free on-the-go breakfast
Reception
Fridge, coffee/tea maker
Free on-the-go breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Housekeeping
The price is SAR 434
SAR 520 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Kitchen, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Ceiling fan
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
962 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 5 min drive
  • Memphis Botanic Garden - 7 min drive
  • University of Memphis - 8 min drive
  • Shelby Farms Visitor Center - 9 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Central BBQ - ‬7 min walk
  • ‪Bog & Barley - ‬5 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Hotel near University of Memphis
Take advantage of free to-go breakfast, dry cleaning/laundry services, and a gym at Hampton Inn & Suites Memphis East Germantown Area. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • An outdoor pool
  • A free area shuttle, self parking (surcharge), and express check-out
  • A front-desk safe, a 24-hour front desk, and free newspapers
  • A vending machine, smoke-free premises, and luggage storage
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 130 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 5 miles

Food and drink

  • Free on-the-go breakfast
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

Yes, this property has an outdoor pool.

Is Hampton Inn & Suites Memphis East Germantown Area pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Memphis East Germantown Area?

Self parking is available for USD 10 per night.

What time is check-in at Hampton Inn & Suites Memphis East Germantown Area?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Memphis East Germantown Area?

Check-out is at noon.

Where is Hampton Inn & Suites Memphis East Germantown Area located?

Situated in the business district, this hotel is 0.9 mi (1.4 km) from Lichterman Nature Center and within 3 mi (5 km) of Shelby Farms Park and Opera Memphis. Baptist Memorial Hospital-Memphis and Regional One Health East Campus are also within 3 mi (5 km).

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 76 reviews" "
Rating 8 - Good. 19 out of 76 reviews" "
Rating 6 - Okay. 10 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 7 out of 76 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

CAROLYN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
There has definitely been a decline at this property or maybe this is their new standard. My classmates and I will no longer stay here. We found another hotel, with bathrooms cleaned during room service, Floors vacuumed, doors cleaned, dishes clean, toilets cleaned… this place was disgusting. It’s clear management has no standards and oh by the way went to the front desk for assistance, there was no one at the desk and then a guy comes from the office, when I asked him for assistance he said he doesn’t work here???? What the what, I went to my room locked the door and made sure I was prepared to defend myself.!!! Don’t stay here, there better safer options in TN.
Stayed 4 nights in Jan 2025

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area stayed clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn Denise, Houston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
centrally located
Stayed 2 nights in Dec 2024

2/10 Terrible

Cortney

Disliked: Staff & service, property conditions & facilities
Nice room but check in was terrible. Lied to about room being ready. Put in a different room. Moved to our correct room around 8:30 at night. Did nothing to fix the problem.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The room design and space was very nice! We did not appreciate that they charging for parking when they clearly have a regular parking lot that extends around the facility and is not secured. It feels like the parking lot charge is to give you the feeling that you are getting a bit better price on this hotel, but they are just making up for the lower price by charging for parking.
Stayed 7 nights in Dec 2024

8/10 Good

Pam

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and upbeat.
Stayed 1 night in Dec 2024

6/10 Okay

VIRMA, BURBANK

Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Staff & service, property conditions & facilities
Check in was quick and easy. Room was clean and the bed was comfy. Hotel looked like it was recently renovated. Breakfast was very good, hot foods hot and cold foods cold. EVERY staff person we interacted with were very nice and helpful. Would definitely recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience
The room wasn’t cleaned properly. The bathroom was full of other people’s hair. No one ever came to give us new towels or trash bags so we had to go down and ask. Then to top it off our car got broken into in their parking lot at 1pm in the afternoon. This hotel has security and gates to enter and exit. The front desk said we’d get a refund for the night we didn’t stay and the $100 hold we’d get back so we’ll see if that actually happens or we’ll just have to end up calling and getting it returned.
Stayed 4 nights in Oct 2024

2/10 Terrible

Barbara and Richard

Not such a convenience after all
We arrived and even though we had a confirmation number with a copy of the confirmation shown, we were told that we did NOT have a reservation! We did not get the suite I booked and had to take a lesser type room AND had to pay even more for it. I was having surgery very early the next morning and we live about 3 hours from the hospital so that is why we chose to stay at the hotel. I think next time we will just get up early and drive. Very dissatisfied
Stayed 1 night in Sep 2024

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Room was clean. Bed was comfortable. Location was convenient. Did not like you that you pay for parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness
Loved my room-they put me in a suite on the first floor instead of the king I ordered!
Stayed 1 night in Sep 2024

10/10 Excellent

Jacque

Stayed 1 night in Sep 2024

10/10 Excellent

CAROLYN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second long stay here, my room was great as well as the staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in May 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were decorated exactly like we would like in our home; Especially the bathroom. Very accommodating with our request for early check in.
Stayed 1 night in Aug 2024

4/10 Poor

Tim

Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were clean and comfortable. Last several times we have been there, the breakfast buffet has slowly gotten smaller with less choices, but still good. The room was lacking small items, like a clock, cups, and non-working shades. ( they're remote controlled). The only problem I really had was the lack of water pressure for the shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Clean and quiet
Stayed 1 night in Aug 2024

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
No coffee cups in room. No shower curtain in bathroom. Floor no vacuumed. Pubic hair in tub. Limited breakfast items
Stayed 2 nights in Aug 2024

2/10 Terrible

Jamilah

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
A different experience
When we got into our room the shower was full of pubic hair and the towels had been used. The lady at the was really nice she switched our room and the room she switched us didn’t have a microwave so I had to go downstairs to warm up food.
Stayed 1 night in Aug 2024

8/10 Good

Nancy, Clifton Springs

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the neighborhood very much. The gentleman that finally came out when I arrived I think was the manager. He was very short with me. Not welcoming at all. The young lady that was at the desk at check out was very friendly and helpful. My room was quite a ways from the elevator so moving in and out of my room was cumbersome. The breakfast and staff that prepared it was great
Stayed 1 night in Aug 2024