2/10 Terrible
Peggy K.
10 December 2024
Disliked: Cleanliness
Never Ever!
Normally we never comment bad on a property but people need to know, and I hope that the host company fixes it! This place is awful! We left a few hours after we walked in and had to find a new place that night to stay, on marathon weekend! We got there shortly after check in time , check in easy, place freezing! 43 degrees no heat on! It is 32 outside! Reached out they finally replied "check the heat " we found a bunch of space heaters, so they seem like they knew. If someone cleaned in there till 4, which I was told they were, then there would of been heat on! Blinds in bedrooms broke, put a towel on it, floors sticky, looking for garbage bags and mouse turds under the sink! That was the deal breaker for us! Empty water and soda bottles under the couch,. We sent pictures of it all and they finally said would refund if we chose to leave. After a few hours of being there, no one had their coats off, we were creeping to 50, but it is a large house and poor insulation, so was going to take a long while! Kids were doing jumping jacks! And warming hands over candles! Lol. Anyway that is my rant and the fact the host didn't take ownership of the issue, which to me was almost as bad as the mouse poop and heat! we just left, paid more but felt we could sleep in the beds! So beware people! hopefully they do something because they do have a large house for a large group. But Never Ever would We stay there again or use that host they need to do better!
Peggy K.
Stayed 2 nights in Dec 2024