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Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5 star property
Hotel with free local shuttle, near Beale Street

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Exterior
Meeting facility
Premium bedding, in-room safe, desk, blackout drapes
Point of interest
Point of interest

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
The price is SAR 433
SAR 506 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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8.2 out of 10, Very Good, (1460)
The price is SAR 371
SAR 431 total
includes taxes & fees
1 Dec - 2 Dec
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About the neighborhood

Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 5 min walk - 0.4 km
  • Bass Pro Shops at the Pyramid - 10 min walk - 0.9 km
  • Peabody Ducks - 18 min walk - 1.6 km
  • Beale Street - 2 min drive - 1.8 km
  • FedEx Forum - 2 min drive - 2.0 km

Getting around

  • Memphis Central Station - 8 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬10 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬13 min walk
  • ‪Wahlburgers - ‬10 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬10 min walk

About this property

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Hotel near Bass Pro Shops at the Pyramid
Located close to Beale Street and FedEx Forum, Crowne Plaza Memphis Downtown Hotel, an IHG Hotel provides a library, dry cleaning/laundry services, and a gym. The on-site restaurant, Notes & Provisions, offers breakfast, dinner, light fare, and happy hour. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a business center and a bar.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • Express check-out, express check-in, and a vending machine
  • Meeting rooms, ATM/banking services, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 230 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3 miles

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9:00 AM: USD 7-20 for adults and USD 7-20 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Notes & Provisions

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (2320 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 15 to May 1.

Is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Self parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel located?

Located in Downtown Memphis, this hotel is within a 15-minute walk of St. Mary's Catholic Church and Bass Pro Shops at the Pyramid. Beale Street and Peabody Ducks are also within 1 mi (2 km).

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 70 out of 168 reviews" "
Rating 8 - Good. 33 out of 168 reviews" "
Rating 6 - Okay. 29 out of 168 reviews" "
Rating 4 - Poor. 14 out of 168 reviews" "
Rating 2 - Terrible. 22 out of 168 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Edwin

Stayed 1 night in Oct 2024

8/10 Good

Mashairi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Xavier

Stayed 1 night in Sep 2024

6/10 Okay

Maxine

Traveled with family
Disliked: Staff & service
The property was nice. The check in was horrible I booked through Expedia for $265.56 the hotel over charged me $309.56 I’ve been trying to reach Crown Plaza accounting department I’ve left messages and no response.
Stayed 2 nights in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Safe and the beds were very comfortable
Stayed 2 nights in Sep 2024

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good walking distance to entertainment, hotel staff and facilities ie shuttle service,
Stayed 2 nights in Sep 2024

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Must of the lights and outlets were nonfunctional. Shower had 3 shampoos, no conditioner, no body wash, no other soap. I was double charged. I booked through Expedia and they also charged me for the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent and very accommodating, the shuttle bus driver Marty is very helpful and professional. We always stay here when we visit Memphis, it’s the best!
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Darryl

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Near Beale st. Clean property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Good workers
Stayed 1 night in Sep 2024

10/10 Excellent

aleatha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a professional airline pilot, I stay in at least three hotels per week all over the country, some of which are Crown Plazas but this was by far the worst! I was attending a pilot’s convention in Memphis with my girlfriend. The conference hotel was full but the Crown Plaza was the overflow hotel, so I booked a room there. Upon arrival in the room, we noticed a bed bug crawling on the pillow, along with hair that had been left there. We immediately went to the front desk, reported the incident, and requested a different room. Unfortunately, the second room on a different floor, wasn’t much better. The carpet was filthy, what appeared to be blood splatters appeared on te bathroom wall and the toilet did not flush! We returned to the front desk and were told this time that there were no more rooms available, so if we agreed, our reservation would be cancelled and a refund issued, as the room was pre-paid. Almost a week has past with no refund and the manager says they are investigating the incident.
Stayed 3 nights in Aug 2024

6/10 Okay

jonathan, Honolulu

Liked: Staff & service
Disliked: Property conditions & facilities
Overall, the location was great and staff amazing. The rooms are absolute garbage. My toilette kept make noises and spouting water at random times, the ceiling in the bathroom looks like it was going to cave in due to water damage, and the ventilation inside the bathroom could look across to the adjacent room, as the drywall separating the rooms (inside the ventilation) was torn.
Stayed 3 nights in Aug 2024

10/10 Excellent

Denise

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very hospitable…….
Stayed 2 nights in Aug 2024

6/10 Okay

Donte

Business traveler
Disliked: Staff & service
In need of some upgrades
Stayed 2 nights in Aug 2024

6/10 Okay

Reginald

Traveled with family
Disliked: Amenities, property conditions & facilities
The iron had something burnt onto it. The toilet ran all night. When it was brought to the hotel's attention, instead of offering us a new room, we were asked " so what do you want to do, move to another room or have the toilet fixed?" (sarcastically). The room phone didn’t work. We stayed 3 nights and our room was cleaned once. We had to ask for towels more than once on the same day. The second time we asked for towels, we had to listen to a debate between employees as to who was responsible for getting said towels. Was promised points but never received them. Also, the room had a funny smell as if old or mildewy. Based on our experience here, we will not be staying at this property again.
Stayed 3 nights in Aug 2024

8/10 Good

Steven, Shelton

Liked: Cleanliness, staff & service, property conditions & facilities
Solid place to rest your head, proximate to the highway, shuttle is convenient but necessary to get most places without a car
Stayed 2 nights in Aug 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was quite impressed. Reasonably priced for a downtown stay. Staff was very nice. Very clean.
Stayed 1 night in Aug 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay it’s a nice property it is a 50 dollar deposit
Stayed 1 night in Aug 2024

6/10 Okay

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok I guess
Great but there more extra fees that I was charged for that was not up front.
Stayed 1 night in Aug 2024

10/10 Excellent

Oneeka

Stayed 1 night in Aug 2024

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024