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Best Western Plus Desoto

2.5 star property
Hotel in Olive Branch with free breakfast and a fitness center

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Desoto

Exterior
Reception
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Similar properties

About the neighborhood

Map
7904 Craft-Goodman Frontage Rd, Olive Branch, MS, 38654

What's nearby

  • Olive Branch City Park - 11 min walk
  • Cherokee Valley Golf Club - 3 min drive
  • Methodist Olive Branch Hospital - 6 min drive
  • Snowden Grove Amphitheater - 10 min drive
  • Mike Rose Soccer Complex - 13 min drive

Getting around

  • Memphis Central Station - 30 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Huey's Olive Branch - ‬6 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panera Bread - ‬18 min walk

About this property

Best Western Plus Desoto

Hotel in the business district
You can look forward to free full breakfast, a grocery/convenience store, and dry cleaning/laundry services at Best Western Plus Desoto. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Coffee/tea in the lobby, a banquet hall, and a front-desk safe
  • Meeting rooms, a vending machine, and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 87 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–10:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Desoto Hotel
Best Western Plus Desoto Olive Branch
Best Western Plus Desoto Hotel Olive Branch

Frequently asked questions

Does Best Western Plus Desoto have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Desoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Desoto?

Self parking is free at this property.

What time is check-in at Best Western Plus Desoto?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Desoto?

Check-out is at 11:00 AM.

Where is Best Western Plus Desoto located?

Situated near the airport, this hotel is within a 15-minute walk of Olive Branch City Park and Olive Bark. Olive Branch Public Library and Cherokee Valley Golf Club are also within 2 mi (3 km).

Best Western Plus Desoto Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 337 out of 558 reviews" "
Rating 8 - Good. 108 out of 558 reviews" "
Rating 6 - Okay. 36 out of 558 reviews" "
Rating 4 - Poor. 29 out of 558 reviews" "
Rating 2 - Terrible. 48 out of 558 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vincenza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, convenient to restaurants, and you felt safe.
Stayed 1 night in Jan 2025

10/10 Excellent

Lashell

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 1 night in Jan 2025

10/10 Excellent

Raven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Staff and Management went above and beyond to assist me in a crisis situation i was going thru and i am truly grateful!
Stayed 2 nights in Jan 2025

4/10 Poor

Kendra

Traveled with family
Liked: Cleanliness, property conditions & facilities
No extra towels and pool was ice cold
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast in the indoor pool & the breakfast was spot on!! We will be back!
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Stayed 2 nights in Nov 2024

10/10 Excellent

William, Hopkinton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy to get to
Stayed 1 night in Dec 2024

10/10 Excellent

Lilianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a night. The common areas looked clean and inviting although we were unable to use them for such a short stay. The young lady that helped us check in and out was so incredibly studious, kind, and helpful. We are traveling for 30 hrs on the road and it means a lot when the staff is very nice and attentive yet give you your privacy and help your needs. Would definitely stay again if in the area
Stayed 1 night in Dec 2024

6/10 Okay

Ro

Traveled with family
Liked: Amenities
It was ok. The coffee maching was out of order.
Stayed 1 night in Nov 2024

4/10 Poor

Todd Kenelm, Rocklin

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I've been traveling a lot for business this year and this is the worst place I've stayed. The hotel is fairly new, looks fine from the outside, the location is okay and the area is safe. But it is kind of sad, the place is quickly falling into disrepair. There are water leaks from the ceiling into the first floor hallway and fitness center that the property doesn't seem to be to bothered to fix. Pieces of the ceiling fell onto the fitness equipment that over the course of three days no one attempted to clean up. All the staff managed to do for the hallway leak above the ice machine was to put a wet floor sign out. There was never an attempt to mop it up. This caused a musty odor that was present in the hallway and our room. The coffee maker in the lobby never seemed to work and when the staff was asked or informed about it, they would just shrug. They once put out a bag of hot chocolate by the machine that sat there opened and partially spilled for an entire day. The breakfast options were very limited. I guess the usual clientel has low standards and accepts this. Most troubling was the level of malaise shown by they staff. I found the night clerk sleeping while sitting upright on the sofa. We needed to check out at 5:30am to catch an early morning flight and had to wake up the clerk to check out. She did not seem to be pleased. It's her job!
Stayed 3 nights in Nov 2024

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities
We spent five nights in this property. It was one of the loudest hotels we’ve ever stayed in with lots of hall noise and noise from other rooms. Although they had brewed coffee, they had a coffee machine that worked one out of five days that we were there. It was not functioning because it needed to be cleaned, and apparently nobody could clean it. There was not juice for breakfast because they were waiting on an order for three of the five days that we stayed there. Our room was never cleaned. In all fairness, we had our do not disturb sign up for one day and for a couple hours one morning. We got clean towels on the third day and our trash emptied on the third day. There was a hole in our sheets that was never addressed. The bathroom was not cleaned the entire time we were there. Our carpet was tacky and I would not walk barefoot on it. At this price point, we had higher expectations. We also relied on the reviews of this property to make a decision about where to stay. Those reviews seem a little inflated at this point. Some of these problems I can see occurring for a one or two nights stay, but for a five nights stay it was ridiculous. We also had a need to use the business center and print some materials. We picked a hotel that had business centers available so we would have access to this kind of equipment. None of the hotel staff knew how to use the printer and there were no directions and no visible way to print from our computer to their printer. Disappointing.
Stayed 5 nights in Nov 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Oct 2024

8/10 Good

Cassandra

Traveled with family
The room was nice & spacious.It would have been nice to have extra blankets for the bed because the comforter/duvet was very thin. They also had a good breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Claire

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient and safe, breakfast is good as well
Stayed 2 nights in Oct 2024

2/10 Terrible

Kiara

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The floors in my room were filthy. My towels had hair on them and when I returned the towels back to the front desk I was told they didn’t have anymore clean towels until the next morning when housekeeping returned. I was offered pool towels!!!!!! Also be aware that hotel indicate they offer early check-in but I was told at 1PM when I got there I couldn’t, even though they had available rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Carpets were filthy wear shoes!!
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been great through the times I've stayed there - that is a number of times. This time we could not ask for our freezer packs to be stored overnight in the hotel's freezer - theft was the reason given. Too bad. It's good to know going in. The breakfast was markedly declined in quality but still ok. There was no hot water for tea not hot coffee - both being tepid - with no microwave available to further heat the items.Overall, ok, but I'll search for another place next time. BTW, the staff was kind and accommodating.
Stayed 1 night in Oct 2024

2/10 Terrible

Amie

Traveled with family
Disliked: Cleanliness, staff & service, amenities
This was one of the worst stays in a hotel in 30 years! Got into the room (booked for 4) very late. Only one towel in the room. Asked for more the next morning at 8am and was told they didn’t have any and would have to wash our towels first. Asked then to clean the room 2 days in a row; never did. Had to go to front desk for toilet paper since they didn’t clean or stock. After complaining about asking for our room to be cleaned twice, not having adequate towels, no toilet paper and finding 2 dead roaches in our room, I was told they were busy yesterday. Finally the last of our 4 day stay, our room was clean. Still not a towel for each of us, and they only did one of the two beds!!! Who does that !? This place! One of the dead roaches was still there upon checkout. Wonder if they’ll ever find it!?!?
Stayed 4 nights in Oct 2024

6/10 Okay

Allison

Traveled with group, Business traveler
Liked: Cleanliness
Weird experience checking in. The property was locked, which I understand because it was a late night check-in, but nobody was answering the phone at the front desk. We could see in and that there was nobody near the front desk. We spotted someone sleeping on a couch in the lobby. After pounding one the window, the employee woke up and let us in. She was nice, but I’ve never seen someone sleeping while on the job like that. Breakfast was fine and the room was clean. Their policy on fresh towels is odd. If you want new ones, you have to bring your dirty ones to the front desk to exchange them.
Stayed 2 nights in Oct 2024

8/10 Good

Carolyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Sterling

Stayed 1 night in Sep 2024

4/10 Poor

Leonard

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
All good except room carpeting very dirty...needs regular shampooing
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024