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Pan Pacific Melbourne

5.0 star property
Luxury Melbourne hotel connected to the convention center, steps from Melbourne Convention and Exhibition Centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pan Pacific Melbourne

Exterior
Premier King Room with City View | Premium bedding, minibar, in-room safe, desk
Exterior detail
Two Bedroom City Skyline Suite | Premium bedding, minibar, in-room safe, desk
Exterior detail

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Room service
The price is SAR 604
SAR 669 total
includes taxes & fees
10 Jan - 11 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Two Bedroom Bay View Suite

Two Bedroom Bay View Suite | Living room | 55-inch LCD TV with digital channels, TV, pay movies

Two Bedroom Bay View Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite | Premium bedding, minibar, in-room safe, desk

Two Bedroom City Skyline Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, minibar, in-room safe, desk

Deluxe King Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room with City View

Premier King Room with City View | Premium bedding, minibar, in-room safe, desk

Premier King Room with City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Queen Room

Family Queen Room | Premium bedding, minibar, in-room safe, desk

Family Queen Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access) | Premium bedding, minibar, in-room safe, desk

Pacific Club Room (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access) | Living area | 55-inch LCD TV with digital channels, TV, pay movies

Yarra Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access) | Premium bedding, minibar, in-room safe, desk

Panoramic Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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SAR 507 total
includes taxes & fees
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About the neighborhood

Map
2 Convention Centre Place, South Wharf, VIC, 3006

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino - 8 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Queen Victoria Market - 4 min drive
  • Melbourne Central - 5 min drive

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬2 min walk
  • ‪BangPop - ‬3 min walk
  • ‪The Melbourne Cellar Door - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury family-friendly hotel near Melbourne Convention and Exhibition Centre
Located close to DFO South Wharf and Crown Casino, Pan Pacific Melbourne provides a grocery/convenience store, a terrace, and a shopping mall on site. The on-site restaurant, Dock 37 Bar and Kitchen, offers breakfast and dinner. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Tour/ticket assistance, wedding services, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 396 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with deep soaking tubs and free toiletries
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 35 per day)
  • Secured covered valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 48 for adults and AUD 24 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Dock 37 Bar and Kitchen
  • Cafe Orr
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour fitness center
  • Shopping mall
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4844 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 180.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 for adults and AUD 24 for children
  • Covered self parking fee: AUD 35 per day
  • Covered valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 180.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

Is Pan Pacific Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pan Pacific Melbourne?

Self parking is available for AUD 35 per day. Valet parking is available for AUD 65 per night.

What time is check-in at Pan Pacific Melbourne?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Pan Pacific Melbourne?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pan Pacific Melbourne located?

This family-friendly Melbourne hotel is located on the riverwalk, just steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. Crown Casino and SEA LIFE Melbourne are also within 15 minutes. Southern Cross Station is 16 minutes by foot and Flinders Street Station is 22 minutes.

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1015 reviews" "
Rating 8 - Good. 196 out of 1015 reviews" "
Rating 6 - Okay. 68 out of 1015 reviews" "
Rating 4 - Poor. 24 out of 1015 reviews" "
Rating 2 - Terrible. 8 out of 1015 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities
Terrible check out experience. 4 lifts and none of them taking guests as all were full. After waiting 20 min, walked down the emergency stairs, only for the lower floor exits being locked. Walked back up to level 4 with other guests and had to knock on the door to be let on to that level. Waited another 20 before a random staff member helped by taking us out via the goods lift. Possibly the worst check out that I have experienced in 35 years of travel.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything. Lovely place
Stayed 3 nights in Dec 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, lots around to see and do. Lovely staff, great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Shaimaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place for a luxurious experience!
Stayed 8 nights in Dec 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super helpful and friendly. Location is superb as its right next door to DFO, Convention Centre and 15 min walk to the Crown complex as well as Melb free city tram stop - Batman Park. Breakfast buffet is a 'must have' as food quality and the variety of food is awesome. Suggestion for improvement will be having some designated carparking spaces for hotel guests as we stayed during Boxing Day Sale and we were too scare to move our car out of the carpark as if we did, there is no way we can park our car back into the carpark until after 9pm as there were so many cars trying to get in and out of the car park!
Stayed 5 nights in Dec 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! In the center of everything!
Stayed 3 nights in Dec 2024

8/10 Good

Rohana

Stayed 5 nights in Nov 2024

10/10 Excellent

Teris

Stayed 2 nights in Nov 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Loved that the room we had came with private lounge for dinning and free items from minibar. Really elevated the experience and stay.
Stayed 1 night in Dec 2024

10/10 Excellent

keith

Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and excellent breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Tashana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a conference at the convention centre and couldn't have picked a better spot. The convention centre is conveniently attached to the hotel by a walkway making it easy access with the unpredictable Melbourne weather. The club lounge access was definitely worth getting and the barista made coffee was great in addition to the club food options which were delicious and fresh. The Club was also very spacious and child-free after 5pm which made it pleasant to catch up on work and relax with some wine after the conference with amazing views of the city. Plentiful alcoholic and non alcoholic beverages to choose from including cocktail specials each day. The Club had a relaxing vibe to it and was the perfect option for relaxing while traveling solo on a work trip. Appreciated the room upgrade too. Professional check in staff and lovely porters. I wouldn't hesitate to book here again, especially if I was down in Melbourne for a conference at the convention centre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were made to feel very welcome, our room had the beautiful morning sun and view of the river . We had everything we needed in the room, including a good hairdryer . We stayed in the king pacific room and it included breakfast and evening drinks and nibbles which was perfect for us.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view, fantastic bed and pillows
Stayed 1 night in Nov 2024

8/10 Good

Geoffrey

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, but annoying whenever someone comes in the room (like to replenish water bottles at night) they take the room key in the electricity slot. So you return to a room with the wrong temperature and complete darkness.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a conference at the convention centre - extremely convenient. Lots of restaurants nearby and walking along the riverfront. Gym good - similar to other hotels of a similar standard, no pool unfortunately.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Business traveler
Liked: Property conditions & facilities
Still the best hotel in Melb for access from airport, straight off freeway and in. Fantastic rooms with amazing views and soft bed. Just need to get the staff firing and attention to detail could be a Melbourne landmark.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Danny

Stayed 1 night in Sep 2024

8/10 Good

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. We really like it for it's distance to shops but also that it makes you walk more as it is not right on the door stop of the city. Disappointed not to be offered a welcome drink. Reception staff both excellent on arrival and departure. thank you for another great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Winnie, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024