Arrow on Swanston

3.5 star property
Family-friendly Melbourne aparthotel in Carlton with a fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board
4 Bedrooms Apartment | Terrace/patio
Front of property - evening/night
Deluxe Family Apartment | Living area | 40-inch LCD TV with digital channels, TV
Premium Penthouse Apartment | City view

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Pool
    Pool
The price is SAR 322
Price available on 03/11/2024

Room options

Available filters for rooms
Showing 12 of 12 rooms

Studio Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Deluxe King Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

4 Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
4 bedrooms
  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

Two Single Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Two Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
2 bedrooms
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Triple Single Beds Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

Premium Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Family Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
2 bedrooms
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

Similar properties

About the neighborhood

Map
488 Swanston Street, Carlton, VIC, 3053

What's nearby

  • Queen Victoria Market - 7 min walk
  • Melbourne Museum - 14 min walk
  • Princess Theatre - 14 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 4 min drive

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Captain Melville - ‬4 min walk
  • ‪Hareruya Pantry - ‬4 min walk
  • ‪Humble Rays - ‬4 min walk
  • ‪The Curtin - ‬5 min walk

About this property

Arrow on Swanston

Family-friendly Melbourne aparthotel in Carlton with a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Free toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with digital service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • 4 meeting rooms
  • Business center
  • Laptop workspace
  • Conference center (9688 square feet of space)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Local maps
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Vending machine
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city center
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness center
  • Theme parks nearby
  • Bicycle rentals nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 200 rooms
  • 9 floors
  • 1 building
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

Does Arrow on Swanston have a pool?

Yes, this property has an outdoor pool.

Is Arrow on Swanston pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arrow on Swanston?

Self parking is available for AUD 25 per night.

What time is check-in at Arrow on Swanston?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Arrow on Swanston?

Check-out is at 10:00 AM.

Where is Arrow on Swanston located?

This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 14 minutes.

Arrow on Swanston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 539 out of 2212 reviews" "
Rating 8 - Good. 724 out of 2212 reviews" "
Rating 6 - Okay. 419 out of 2212 reviews" "
Rating 4 - Poor. 273 out of 2212 reviews" "
Rating 2 - Terrible. 257 out of 2212 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were newly built with having great balcony and space, food is also very nice which is served by the friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay at perfect location with great staff and food is also very delicious
Stayed 1 night in Nov 2024

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff members were very helpful in the process of check in and welcome their guests with welcome gifts
Stayed 1 night in Oct 2024

10/10 Excellent

Penelope

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location, clean and spacious rooms with great facilities makes the stay perfect
Stayed 1 night in Oct 2024

8/10 Good

Gloria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wasn't able to open the fridge if the front door was closed, because the door handle is in the way. Was hoping a better city view, but we got the inside of the building room, so all we saw were the balconies/back side of other buildings. But nonetheless, good price for good location.
Stayed 1 night in Oct 2024

10/10 Excellent

Felicity

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice bedroom with big and clean bathroom and having a great view of the city. And near the stay there are numerous restaurants with great dining options
Stayed 1 night in Oct 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay, with friendly staff and great food too. Rooms were spacious with clean bathrooms
Stayed 1 night in Oct 2024

6/10 Okay

Paulina

Traveled with partner
Disliked: Amenities, property conditions & facilities
Problems with access card, very average service, sheets on the bed did not cover the mattress at the foot end
Stayed 2 nights in Oct 2024

2/10 Terrible

Maryjane

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing very old no facilities, lifts dont work fire escape locked. Very noisy ALL night. Everything broken in room. Says for 4 but its 1 single and a double so I had to sleep on lounge. Not enough towels. Overall worst place I have ever stayed at.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very polite and friendly especially with children and old age, mice and clean bathroom. In my words, stay is perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room and nice view from the balcony of the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very polite and friendly with their guests and had a warm welcome with receiving the gift from the staff
Stayed 1 night in Oct 2024

10/10 Excellent

Penelope

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in the middle of the city which makes it more safer place than other stays
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Stay is very quiet and safe, with great location and spacious rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay, I especially liked the way of welcome and the welcome gifts which is given to their guests
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in process is very smooth and quick, rooms were newly renovated and very quiet
Stayed 1 night in Oct 2024

6/10 Okay

Kirsten

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived after midnight and had to wait for access. The door was locked, no one was at reception or attended the bell. A staff appeared after around 10 mins. There might have been renovation going on in the building so we got waken up by different sort of noises.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb stay, great location, with friendly staff which welcome you with special hospitality
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location with spacious bedrooms and staff members are very humble with their guests
Stayed 1 night in Oct 2024

4/10 Poor

Dawn

Insufficient towels, cold water shower, coffee cups not big enough. No communication, no do or dont information. No idea how the key worked. We weren't given any information when booking in. The room was small, and tv in small bedroom. We thought we were getting a decent sized room, and didn't. Thankfully, we only used it to sleep in. nothing else. TV only had 4 chanels. Will definetly not be staying there again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Natalie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked for 3 adults and two 18month old children, there was alot of mould in the shower , a mouse in our room and were bitten by somethinh in the bed they chaned our room and in that one discovered cockroach in the bathroom in the middle of the night we will never recomend this place to any family we had the worst experience not a relaxing holiday full of stress moving all our things as well steer clear not as shown in brochure.
Stayed 3 nights in Oct 2024

2/10 Terrible

Gemma

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Poor customer service. No management on weekends. No hot water available - no communication about this or compensation or alternative options. Access to the room isn't via hotel lobby - seperate building than advertised. Very basic old dirty rooms - not a hotel or apartments at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities
I booked this property without reading any reviews. I then read some reviews and became concerned. But on arrival I was pleasantly surprised. We arrived in the late evening and the external doors were locked. But another guest helped us get inside. Once inside the staff were very friendly and helpful. The check in process was quick and efficient. Our room was showing some signs of wear but was very clean and comfortable. There were guest amenities such as tea and coffee, fresh towels and toiletries. We enjoyed a late night meal at a local eatery. In the morning the reception staff were happy to assist us with attaching luggage tags on our bags during checkout. The on-site Cafe makes a delicious egg and bacon roll and good coffee for a very reasonable price. For a budget room for 3 people overnight it was very good value. I would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Pippa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with ample space of parking and grocery store and shopping malls are located near the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Lily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in process is very quick and staff is very friendly, rooms were spacious with clean and big washroom
Stayed 1 night in Oct 2024