Hotel Helene Reviews, Deals & Photos 2025

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Hotel with a 24-hour front desk, steps from Lleras Park

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Dates

March 2025

April 2025

Premium Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

40-inch Smart TV with cable channels, TV

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Housekeeping
Free WiFi
24/7 front desk
Air conditioning

SAR 275 total

includes taxes & fees

16 Mar - 17 Mar

Room options

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

Highlights

Air conditioning

Smart TV

Down duvet

Premium bedding

Rainfall showerhead

Private bathroom

Hair dryer

Electric kettle

Sleeps 2
1 Queen Bed

Premium Room

Highlights

Air conditioning

Smart TV

Down duvet

Separate bedroom

Premium bedding

Rainfall showerhead

Private bathroom

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Room

Highlights

Air conditioning

Smart TV

Down duvet

Separate bedroom

Premium bedding

Rainfall showerhead

Private bathroom

Hair dryer

Sleeps 2
1 Queen Bed

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

SAR 282 total

includes taxes & fees

30 Mar - 31 Mar

About the neighborhood

10a29 Cra. 40, Medellín, Antioquia, 050021

What's nearby

Lleras Park - 1 min walk - 0.2 km
Poblado Park - 5 min walk - 0.4 km
Medellín Clinic - El Poblado - 9 min walk - 0.8 km
El Tesoro Shopping Park - 3 min drive - 2.4 km
Santafé Mall - 4 min drive - 3.1 km

Getting around

Poblado Station - 18 min walk
Jose Maria Cordova Intl. Airport (MDE) - 34 min drive

Restaurants

‪Ajiacos Y Mondongos El Poblado - ‬1 min walk
‪Alambique - ‬2 min walk
‪Desayunadero La 10 - ‬2 min walk
‪Mosquito - ‬1 min walk
‪El Altar - Parque Lleras - ‬1 min walk

About this property

Hotel Helene

Hotel near Oviedo Shopping Center

Hotel Helene provides a restaurant and more. Stay connected with free in-room WiFi.

Other perks at this hotel include:

Full breakfast (surcharge), a 24-hour front desk, and luggage storage
A living plant wall, local meal delivery service, and smoke-free premises
Outdoor furniture and an elevator
Guest reviews say great things about the helpful staff

Room features

All guestrooms at Hotel Helene offer perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.

More conveniences in all rooms include:

Free tea bags/instant coffee and electric kettles
Rainfall showers, hair dryers, and shampoo
40-inch Smart TVs with cable channels
LED light bulbs and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Full breakfast available for a fee daily 6:00 AM–8:30 AM: COP 25000-50000 per person
1 restaurant
Room service available

Conveniences

Elevator

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Outdoors

Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 100
Smooth flooring in room
Stair-free path to entrance
1 stairs to reach property
Tile flooring in room
Visual fire alarm
Well-lit path to entrance

At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Couples dining
Living plant wall
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Romance packages available
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Down comforter
Premium bedding

Bathroom

Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

40-inch Smart TV
Cable channels

Food and drink

Champagne service
Electric kettle
Free tea bags/instant coffee
Local meal delivery service
Minibar

Eco-friendly cleaning products used
Energy-saving switches
Iron/ironing board (on request)
LED light bulbs
Mobile key entry
Safe
Water-efficient showers only
Water-efficient toilets only
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately COP 25000 to 50000 per person
Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

No pets and no service animals are allowed at this property

Property is also known as

Hotel Helene Hotel

Hotel Helene Medellín

Hotel Helene Hotel Medellín

Frequently asked questions

Is Hotel Helene pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Helene?

This property doesn't offer parking.

What time is check-in at Hotel Helene?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from 10:00 PM– 5:00 AM for a fee of COP 100000.

What time is check-out at Hotel Helene?

Check-out is at 11:00 AM.

Where is Hotel Helene located?

Located in El Poblado, this hotel is within a 5-minute walk of Lleras Park and Poblado Park. Oviedo Shopping Center and Santafé Mall are also within 1 mi (2 km). Poblado Station is 18 minutes by foot.

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