See all properties
Save

Luna Palace Hotel and Suites

3.0 star property
Relax on your own terms with an outdoor pool and children's waterslide nearby. Take advantage of concierge services for a seamless stay.

Choose dates to view prices

Photo gallery for Luna Palace Hotel and Suites

Outdoor pool
Poolside bar
Front of property
On the beach
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • All inclusive
  • Breakfast available
  • Housekeeping
The current price is SAR 401
SAR 477 total
includes taxes & fees
5 Mar - 6 Mar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, Kitchenette, Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Kitchenette, Garden View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Hair dryer, towels

Junior Studio Suite

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Kitchenette, Partial Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Kitchenette, Partial Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Junior Suite, Kitchenette, No view

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Kitchenette, No view

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, Kitchenette, Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, Kitchenette, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Studio Suite

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Costa De Oro Beach Hotel

  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.2 out of 10, Very Good, (1212)
The price is SAR 273
SAR 325 total
includes taxes & fees
4 Mar - 5 Mar
Costa De Oro Beach Hotel

About the neighborhood

Map
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100

What's nearby

  • Playa Brujas - 2 min walk
  • El Cid Country Club Golf Course - 5 min drive
  • Mazatlan International Center - 6 min drive
  • Mazatlán Aquarium - 9 min drive
  • Cerritos Beach - 9 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Angelo's - ‬4 min walk
  • ‪Sushi Yoko Restaurant - ‬7 min walk
  • ‪La Catrina Restaurant y Cantina - ‬1 min walk
  • ‪Los Panchos-pueblo Bonito - ‬3 min walk
  • ‪Restaurante Cilantros - ‬6 min walk

About this property

Luna Palace Hotel and Suites

Family-friendly hotel near The Mazatlan Malecón
Cerritos Beach is located near Luna Palace Hotel and Suites, which provides a swim-up bar, a poolside bar, and a terrace. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Wedding services, a banquet hall, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils
  • 29-inch TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 280 for adults and MXN 220 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Kitchenette
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 29-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán

Frequently asked questions

Does Luna Palace Hotel and Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Luna Palace Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luna Palace Hotel and Suites?

Self parking is free at this property.

What time is check-in at Luna Palace Hotel and Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Luna Palace Hotel and Suites?

Check-out is at noon.

Are there all-inclusive benefits at Luna Palace Hotel and Suites?

Some rate plans available at this hotel are all-inclusive.

Where is Luna Palace Hotel and Suites located?

Located in Zona Dorada, this beachfront hotel is in the entertainment district, steps from Islands and Protected Areas of the Gulf of California, and 2.5 mi (3.9 km) from The Mazatlan Malecón. Playa Brujas and Punta Camaron Beach are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Luna Palace Hotel and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 720 reviews
Rating 8 - Good. 256 out of 720 reviews
Rating 6 - Okay. 117 out of 720 reviews
Rating 4 - Poor. 38 out of 720 reviews
Rating 2 - Terrible. 52 out of 720 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Stayed 9 nights in Feb 2025

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
Stayed 8 nights in Feb 2025

10/10 Excellent

DEBRA JOANNE LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
Stayed 7 nights in Feb 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
Stayed 6 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities
The location is perfect, the heated pool and beach are great & all the staff are great!
Stayed 26 nights in Nov 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 14 nights in Feb 2025

8/10 Good

inis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly right on beach it is NOT an all inclusive so activites are limited if that is what u want Quiet is what I an after
Stayed 14 nights in Jan 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view to the beach.
Stayed 4 nights in Dec 2024

8/10 Good

Timothy David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.
Stayed 6 nights in Jan 2025

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 7 nights in Dec 2024

10/10 Excellent

Alastair Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who cleaned my room Noemi was the best. If I’d change one thing they need a real restaurant and bar. It seemed it was always a buffet
Stayed 28 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good very family-friendly
Stayed 3 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and the works very helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except we were not all inclusive and when we tried to eat there they didn't know what to do?
Stayed 7 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well situated, plenty transportation around. Really loved the beach access, and poll area. Staff at pool was great, reception staff was nice especially the door attendant he was awesome. Overall nice place to stay very quiet at night .
Stayed 3 nights in Jun 2024

4/10 Poor

Ricardo Rosales

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The hotel is relatively new and well-located, but the rooms require some improvement. Upon arrival, there was a moldy odor, the amenities could be enhanced. For instance, the breakfast menu at the hotel restaurant was repetitive, and we eventually discovered we could dine at the Oceano Palace. Knowing this beforehand, I might have chosen a different hotel. Furthermore, the advertised activities were only available at a different location. Why offer reservations at one location, yet require guests to travel elsewhere for meals and activities? In my opinion, the housekeeping staff could benefit from additional training—I have experience in the hospitality industry myself. The bathroom mirror remained unclean throughout our stay, despite multiple housekeeping visits. The amenities were lacking; for example, while coffee makers were provided, coffee was not. Guests must purchase coffee downstairs or by calling room service. I will likely stay at the Oceano Palace next time.
Stayed 5 nights in Jan 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Best beach Great rooms
Stayed 2 nights in Nov 2022

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before and this time we saw that everything is renovated and looking very nice,loved the look of the gardens and the new paint !!!
Stayed 4 nights in Jan 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort, with a beautiful pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Nayely

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful!! Close to the beach..it’s calm and peaceful…
Stayed 3 nights in Apr 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
Stayed 21 nights in Jan 2023

10/10 Excellent

Brian Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
Stayed 14 nights in Nov 2024