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El Cid El Moro Beach Hotel

3.5 star property
Escape to an oceanfront getaway where you can tee off or relax by the pool with your favorite cocktail.

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Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
Aerial view
3 restaurants, breakfast served
View from room
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

One Bedroom Elite Golf Experience

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Elite Golf Experience

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite

View from room

1 Bedroom Suite

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room Deluxe With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Room Premium With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Premium With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite Premium With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

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About the neighborhood

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110

What's nearby

  • El Cid Country Club Golf Course - 19 min walk
  • The Mazatlan Malecón - 3 min drive
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 7 min drive
  • Cerritos Beach - 12 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 35 min drive

Restaurants

  • ‪Panamá - ‬4 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬3 min walk
  • ‪Rico's Café Zona Dorada - ‬5 min walk
  • ‪La Casa Club el Cid - ‬8 min walk

About this property

El Cid El Moro Beach Hotel

Family-friendly resort near The Mazatlan Malecón
You can look forward to an adjacent golf course, a swim-up bar, and a poolside bar at El Cid El Moro Beach Hotel. Active travelers can enjoy amenities like fitness classes and volleyball at this resort. For some rest and relaxation, visit the hot tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and ocean views. A terrace, shopping on site, and a coffee shop/cafe are available to all guests.
Other perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • A free area shuttle, tennis courts, and supervised childcare (surcharge)
  • Tour/ticket assistance, a gift shop, and smoke-free premises
  • Wedding services, multilingual staff, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 294 rooms boast comforts such as air conditioning, in addition to thoughtful touches like safes and room service.
Other amenities include:
  • Childcare services and cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, coffee/tea makers, and ceiling fans

All inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: internet access (surcharge)

Parking and transportation

  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • Fitness classes
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground
  • Shopping
  • Hot tub
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

Frequently asked questions

Does El Cid El Moro Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is El Cid El Moro Beach Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Cid El Moro Beach Hotel?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM.

What time is check-out at El Cid El Moro Beach Hotel?

Check-out is at 11:00 AM.

Does El Cid El Moro Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at El Cid El Moro Beach Hotel?

Some rate plans available at this resort are all-inclusive.

Where is El Cid El Moro Beach Hotel located?

Located in Zona Dorada, this beachfront resort is next to a golf course, 0.5 mi (0.8 km) from Playa Brujas, and 1.6 mi (2.5 km) from The Mazatlan Malecón. Punta Camaron Beach and El Cid Country Club Golf Course are also within 1 mi (2 km).

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 307 out of 822 reviews
Rating 8 - Good. 250 out of 822 reviews
Rating 6 - Okay. 124 out of 822 reviews
Rating 4 - Poor. 80 out of 822 reviews
Rating 2 - Terrible. 61 out of 822 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Candice

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

PATRICK CORD

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not honor our all inclusive , entire property was old and broken , limited selection witj goor. Eberyuokb was closed at 9 pm evert night
Stayed 7 nights in Jan 2025

6/10 Okay

Liliana

Traveled with family and small children, Traveled with group, Traveled with family
The property had different tiers that offered different amenities, however these weren’t given as an option when booking nor were we aware they had different tiers other than all inclusive or not. Also all inclusive was very limited on what they offered as far as food choices and types of alcoholic beverages.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little outdated but clean
Stayed 4 nights in Jan 2025

6/10 Okay

Hilda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The water wouldn’t drain from the tub the big windows in front of shower were a little creepy The blow dryer was not safe it kept heating up and would shut off
Stayed 3 nights in Jan 2025

10/10 Excellent

Ilieda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
Stayed 4 nights in Jan 2025

8/10 Good

Noemi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at El Cid El Moro. We went as a family with young children and everyone enjoyed themselves. The beach access is a plus and the restaurant La Concha was a delight to dine at. All the waiters were friendly and professional and always welcoming. We will be back soon!
Stayed 4 nights in Jan 2025

6/10 Okay

Sonia

Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Pam

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
Stayed 7 nights in Jan 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Andrea

Traveled with family
Disliked: Amenities, property conditions & facilities
Good location Old and dated. Lots of hidden fees. Not enough lounge chairs in the sunny party of the hotel. Bar staff pushy on over priced bad drinks.
Stayed 2 nights in Jan 2025

6/10 Okay

chad

Traveled with family and small children
Disliked: Property conditions & facilities
The staff that served the pool deck and beach area were fantastic. The drinks and food were all good. The rooms were clean but outdated. The pool chairs were old and worn. In general the hotel is run down and in need of some updates. Some of the staff could be more helpful or friendlier. The kids loved the pool but beware, as I cut my toe on one of the tiles in the pool floor. The first-aid attendants cleaned me up and treated the cut. Not much else was done. They had "beach" voleyball that my family was a big fan of and the staff running the activities were great.If you do not have the all inclusive package, skip the buffet as the price is outrageous and though the food was okay, it wasn't worth the price. The beach was wonderful, and to have service of food and drink brought to you while the kids pay in the sand and in the waves was a highlight of the trip. Worth staying here just for the location.
Stayed 7 nights in Dec 2024

10/10 Excellent

ALFREDO, FONTANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
Stayed 4 nights in Dec 2024

10/10 Excellent

Leanne

Stayed 7 nights in Nov 2024

4/10 Poor

Elsa, San Diego

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are terrible, including the pillows, which are super uncomfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Stayed 2 nights in Sep 2024

8/10 Good

kelly

Stayed 7 nights in Nov 2024

10/10 Excellent

Renato, Compton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel with all inclusive option, no need to go out everything is conveniently in resort
Stayed 3 nights in Dec 2024

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.

10/10 Excellent

Heike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience/ view/amenities were great!
Stayed 4 nights in Dec 2024

6/10 Okay

Antonia

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
Stayed 3 nights in Nov 2024

6/10 Okay

Angela, Ardrossan

Traveled with family
Liked: Staff & service, property conditions & facilities
Room was wonderful, the food was good (not great) but better with other restaurants that were included with the inclusive. Very strict on time with food menus; not-impressed, if you came 20 minutes early for breakfast you needed to wait 20 minutes before you could eat….even when the food is all laid out in front of you!
Stayed 6 nights in Nov 2024