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City Express by Marriott Mazatlán

3.0 star property
Hotel with free breakfast, near La Gran Plaza Mall

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for City Express by Marriott Mazatlán

Garden
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Business center
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is SAR 222
SAR 265 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Park Inn by Radisson Mazatlán
Pool
Breakfast included
Pet friendly
Parking included
8.4 out of 10, Very Good, (1001)
The price is SAR 210
SAR 250 total
includes taxes & fees
27 Nov - 28 Nov
Park Inn by Radisson Mazatlán

About the neighborhood

Map
Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110

What's nearby

  • The Mazatlan Malecón - 19 min walk
  • Mazatlán Aquarium - 5 min drive
  • Mazatlan International Center - 9 min drive
  • Cerritos Beach - 11 min drive
  • Olas Altas Beach - 16 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 27 min drive

Restaurants

  • ‪Los Huevos Dias - ‬5 min walk
  • ‪Julia y Mayel - ‬3 min walk
  • ‪Carl's Jr. Marina - ‬7 min walk
  • ‪Mariscos Omar - ‬10 min walk
  • ‪Tacos Wicho - ‬4 min walk

About this property

City Express by Marriott Mazatlán

Hotel near The Mazatlan Malecón
Located close to La Gran Plaza Mall and Mazatlán Aquarium, City Express by Marriott Mazatlán provides free breakfast (local cuisine), a garden, and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, a banquet hall, and an elevator
  • Coffee/tea in the lobby, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 110 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–10:30 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

City Express Mazatlán
City Express Mazatlán Hotel
City Express Mazatlan Hotel Mazatlan
City Express Mazatlán Hotel Mazatlan
City Express Mazatlán Mazatlan

Frequently asked questions

Does City Express by Marriott Mazatlán have a pool?

Yes, this property has an outdoor pool.

Is City Express by Marriott Mazatlán pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Mazatlán?

Self parking is free at this property.

What time is check-in at City Express by Marriott Mazatlán?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Mazatlán?

Check-out is at 1 PM.

Where is City Express by Marriott Mazatlán located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of La Gran Plaza Mall and The Mazatlan Malecón. Mazatlán Aquarium and Mazatlan International Center are also within 6 mi (10 km).

City Express by Marriott Mazatlán Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 396 out of 888 reviews" "
Rating 8 - Good. 273 out of 888 reviews" "
Rating 6 - Okay. 108 out of 888 reviews" "
Rating 4 - Poor. 54 out of 888 reviews" "
Rating 2 - Terrible. 57 out of 888 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca E

Stayed 1 night in Aug 2024

4/10 Poor

LUIS F

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
INCONFORMIDAD POR SERVICIO
demasiada FALTA DE ATENCION EN RECEPCION Y EN EL SERVICIO DE MANTENIMIENTO DURE UNA SEMANA Y NO PUDIERON SOLUCION PROBLEMAS DE INTERNET en recepcion les falta atender POR PRINCVIPI SALUDAR, del bufet siempre falto pan dulce, y no vario el menu TODOS LOS DIAS HUEVO Y TOTOPOS CON CHILE, siempre estar pidiendo las cosas SEÑORITA FALTA PAN, SE ACABO EL DESAYUNO no estan al pendiente de que falta y eso es en todo JUGOS, CAFE DESAYUNO, PAN y personal para la limpieza de las mesas, POR EXCESO DE CLIENTES NO PUSIERON EN LA SALA DE CONFERENCIAS y sin aire de abanico porque la refrigereracion NO SERVIA la primera vez estaba en el LOOBY y jamas regreso MAL SERVICIO
Stayed 7 nights in Jul 2024

2/10 Terrible

Javier

Stayed 1 night in Aug 2024

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomendable
Todo bien solo que no me cambiaron las toallas el primer dia. También la zona del comedor es muy pequeña, no se da abasto con tanto huesped, obviamente la gente se toma su tiempo para consumir sus alimentos, la espera se hace eterna para poder tomar los nuestros.
Stayed 2 nights in Aug 2024

10/10 Excellent

ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo, cerca del malecón, tiendas de autoservicio, el desayuno muy rico, el personal muy atento, la regadera se me hizo muy chiquita, pero todo excelente, lo recomiendo
Stayed 1 night in Jul 2024

8/10 Good

JOSE ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

Patricia

Stayed 2 nights in Apr 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My luggage was miss tagged and I could not recover it for a while. The land line in the hotel room was not functioning when I needed it for a conference call. There was construction being performed in an adjacent room. David C.
Stayed 2 nights in Apr 2024

8/10 Good

Martin

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Karyn-grace

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel!
Stayed 3 nights in Apr 2024

8/10 Good

Carlos Alberto

Stayed 2 nights in Apr 2024

8/10 Good

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good we only used for one night
Stayed 1 night in Apr 2024

6/10 Okay

Darlene, Hay River

Disliked: Amenities, property conditions & facilities
Heneen
Stayed 1 night in Apr 2024

8/10 Good

Nelly Viridiana

Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Mar 2024

6/10 Okay

Ana

Traveled with family
When arriving my room had a bad small. I expected nicer place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rene

Stayed 3 nights in Mar 2024

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Room nice and clean. Very good location.
Stayed 1 night in Mar 2024

10/10 Excellent

Josh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went down for the Mazatlán Carnaval 2024, great hotel and safe,
Stayed 4 nights in Feb 2024

4/10 Poor

IVAN

Stayed 2 nights in Feb 2024

8/10 Good

Rigoberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a mini fridge in the rooms
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I expected better conditions after knowing that Marriot got this hotels. Not a lotnof changes but still good. Onky thing: very expensive price for a room, maybe because is Mazatlan in a weekend
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 4 nights in Sep 2023