Neuhaus Zillertal Resort Reviews, Deals & Photos 2025

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Family-friendly hotel with a full-service spa and free breakfast

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Where to?

Dates

May 2025

June 2025

Loft (am See) | In-room safe, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk
Bar
Gym
Room service

SAR 905 total

includes taxes & fees

6 May - 7 May

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 23 of 23 rooms

Suite (Garden)

Highlights

Balcony

Separate sitting area

Free cribs/infant beds

Flat-screen TV

2 bedrooms

Bathrobes

Private bathroom

Hair dryer

Mountain view
65 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Apartment, 1 Bedroom

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

Separate bedroom

46 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Duplex (Interio)

Highlights

Balcony

Separate sitting area

Fireplace

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Bathrobes

Separate bathtub and shower

Mountain view
75 sq m
Sleeps 4
1 King Bed and 2 Twin Sofa Beds

32-inch flat-screen TV with cable channels, TV, toys

Apartment, 2 Bedrooms (Maisonette)

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

2 bedrooms

Mountain view
68 sq m
Sleeps 5
1 Double Bed and 3 Twin Beds

Room (Interio)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Cable channels

City view
35 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Classic Suite

Highlights

Balcony

Separate sitting area

Flat-screen TV

Separate bedroom

Bathrobes

Private bathroom

Hair dryer

2 bathrooms

Mountain view
50 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Chalet, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

2 bedrooms

Mountain view
95 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Room (Bergblick)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Cable channels

Mountain view
32 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Apartment, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

2 bedrooms

55 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Family Suite

Highlights

Balcony

Separate sitting area

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

2 bedrooms

Bathrobes

Separate bathtub and shower

80 sq m
Sleeps 5
2 King Beds

Loft (am See)

Highlights

Balcony

Separate sitting area

Private pool

Flat-screen TV

Separate bedroom

Day bed

Bathrobes

Separate bathtub and shower

Mountain view
80 sq m
Sleeps 2
1 Double Bed

Suite (Hamberg)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Separate bedroom

Day bed

Bathrobes

Hair dryer

Private bathroom

Mountain view
40 sq m
Sleeps 2
2 Twin Beds

Studio

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

Bathrobes

Mountain view
36 sq m
Sleeps 2
1 Double Bed

Room (Grünberg)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Minibar

Mountain view
32 sq m
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Room (Marchkopf/Steinerkogel)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Cable channels

Mountain view
30 sq m
Sleeps 2
1 Double Bed

Chalet, 1 Bedroom

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

Separate bedroom

70 sq m
Sleeps 2
1 Double Bed

Family Suite (Interio)

Highlights

Balcony

Separate sitting area

Free cribs/infant beds

Flat-screen TV

2 bedrooms

Day bed

Bathrobes

Separate bathtub and shower

City view
55 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Suite (Romantik)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Separate bedroom

Bathrobes

Separate bathtub and shower

Hair dryer

Private bathroom

Mountain view
40 sq m
Sleeps 2
1 Double Bed

Room (Romantik)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Minibar

Mountain view
20 sq m
Sleeps 2
1 Double Bed

Classic Room

Highlights

Balcony

Separate sitting area

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Cable channels

35 sq m
Sleeps 2
1 Double Bed

Duplex (Garden)

Highlights

Balcony

Separate sitting area

Flat-screen TV

2 bedrooms

Bathrobes

Private bathroom

Hair dryer

2 bathrooms

Mountain view
105 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Family Suite

Highlights

Balcony

Separate sitting area

Flat-screen TV

2 bedrooms

Bathrobes

Separate bathtub and shower

Hair dryer

2 bathrooms

60 sq m
Sleeps 4
1 King Bed and 1 Twin Bunk Bed

Classic Room (Astegg)

Highlights

Balcony

Separate sitting area

Free cribs/infant beds

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

23 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

About the neighborhood

202 Am Marktplatz, Mayrhofen, 6290

What's nearby

Congress Zillertal - Europahaus Mayrhofen - 2 min walk - 0.2 km
Erlebnisbad Mayrhofen - 9 min walk - 0.8 km
Penkenbahn Gondola - 11 min walk - 1.0 km
Ahorn Ski Area - 14 min walk - 1.2 km
Zillertal Dairy - 18 min walk - 1.6 km

Getting around

Mayrhofen Station - 2 min walk
Kranebitten Airport (INN) - 57 min drive

Restaurants

‪Mo's Esscafe-Musicroom GmbH - ‬5 min walk
‪Café Kostner - ‬6 min walk
‪Berg&Tal - ‬8 min walk
‪Restaurant Pane e Vino da Michele - La Bottega dei Sapori - ‬8 min walk
‪Scotland Yard Pub - ‬6 min walk

About this property

Neuhaus Zillertal Resort

Upscale family-friendly hotel in the mountains

At Neuhaus Zillertal Resort, you can look forward to a free breakfast buffet, a terrace, and designer stores on site. Active travelers can enjoy cycling at this hotel. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

You'll also enjoy the following perks during your stay:

An indoor pool and an outdoor pool, with a waterslide and sun loungers
Free self parking
Bike rentals, an elevator, and a 24-hour front desk
A front-desk safe, luggage storage, and smoke-free premises

Room features

All 150 rooms feature comforts such as separate sitting areas and bathrobes, as well as thoughtful touches like free WiFi and safes.

More amenities include:

Separate tubs/showers, hair dryers, and shampoo
32-inch flat-screen TVs with cable channels
Wardrobes/closets, balconies, and separate sitting areas

Languages

English, French, German, Italian

Similar properties

Pool
Breakfast included
Spa
Pet friendly

SAR 620 total

includes taxes & fees

11 May - 12 May

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Ski shuttle nearby
Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Couples/private dining

Things to do

Bicycle rentals
Children's pool
Designer stores
Full-service spa
Gym
Indoor pool
Outdoor pool
Playground
Sauna
Ski passes
Ski storage
Steam room
Waterslide

Family friendly

Art supplies
Baby toys
Children's games
Children's pool
Children's toys
Free supervised activities for children
Indoor pool
Laundry facilities
Outdoor pool
Playground
Waterslide

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Outdoors

Garden
In the mountains
Pool loungers
Terrace

Full-service spa

Hot tub
Massage
Sauna
Spa open daily
Steam room

Accessibility

Elevator
Hardwood flooring in public areas
Hardwood flooring in room
Smooth flooring in public areas
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room

Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Hair dryer
Shampoo
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Room service

Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night

Welcoming dogs and cats only

1 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

Pet fee: EUR 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen

Alpendomizil Neuhaus Hotel

Alpendomizil Neuhaus Mayrhofen

Alpendomizil Neuhaus

Neuhaus Zillertal Resort Hotel

Neuhaus Zillertal Resort Mayrhofen

Neuhaus Zillertal Resort Hotel Mayrhofen

Frequently asked questions

Does Neuhaus Zillertal Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Neuhaus Zillertal Resort pet-friendly?

Yes, Neuhaus Zillertal Resort allows cats and dogs (limit 1 total). There's a fee of EUR 12 per pet, per night.

How much is parking at Neuhaus Zillertal Resort?

Self parking is free at this property.

What time is check-in at Neuhaus Zillertal Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Neuhaus Zillertal Resort?

Check-out is at 11:00 AM.

Where is Neuhaus Zillertal Resort located?

This family-friendly Mayrhofen hotel is located in the mountains, within a 5-minute walk of Zillertal, Hauptstraße, and Congress Zillertal - Europahaus Mayrhofen. Zimmereben Fixed-Cable Route and Erlebnisbad Mayrhofen are also within 10 minutes. Mayrhofen Station is only a 2-minute walk.

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Neuhaus Zillertal Resort Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Elizabeth

16 April 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about the Neuhaus was perfect!!

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul Andrew

28 February 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus

Stayed 7 nights in Feb 2025

10/10 Excellent

Abbie

23 October 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this hotel. Hope to visit again soon.

Stayed 7 nights in Oct 2024

10/10 Excellent

??? ??????

30 April 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..

Stayed 3 nights in Apr 2024

8/10 Good

Albert

9 January 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice traditional hotel with partially modern restaurant. Nice location close to the center, bus stop, Railway station.

Stayed 7 nights in Dec 2023

10/10 Excellent

Abbie

7 March 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too

Stayed 5 nights in Mar 2024

4/10 Poor

Kjetil

12 July 2024

Liked: Cleanliness

Disliked: Staff & service

Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.

Stayed 4 nights in Jul 2024

10/10 Excellent

Shairon

23 August 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.

Stayed 6 nights in Aug 2023

10/10 Excellent

Martin

27 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I am returning customer because I love how the hotel is situated. Mayrhofen is still a village but with many options to spend a day. The new garden of the hotel is amazing. I am sure I will revisit this hotel.

8/10 Good

Gary

30 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.

Stayed 7 nights in Jul 2023

8/10 Good

Karen

22 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working

Stayed 7 nights in Jul 2024

10/10 Excellent

GABRIELE

1 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Splendida spa comoda la piscina per adulti ideale per poter nuotare.

Stayed 1 night in Apr 2025

10/10 Excellent

Julian

14 April 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top Hotel mit hochmodernen Wellnessbereich. Klare Weiterempfehlung und das wohl beste Wellness Hotel im Zillertal. Völlig begeistert waren wir vom Spa Bereich. Das Ambiente und die Auswahl an Saunen und Becken ist einfach der Hammer. Es gibt es nur ein paar kleine Kritikpunkte: Es gibt keinen Raum ohne Entspannungsmusik. Zudem ist die Musik für unseren Geschmack viel zu laut. Der Infinity Pool und die Saunen sind erst ab halb 3 geöffnet. Das ist etwas spät wenn man an einem regnerischen/bewölkten Tag den kompletten Wellnessbereich nutzen möchte. Nur das Innenbecken hat geöffnet. Lage und Ausstattung auf höchstem Niveau. Reisezeitraum würde ich allerdings zukünftig nicht mehr in den Zeitraum des Snowbombing Festivals legen, da hier die Briten die Nacht zum Tag machen und man kaum schlafen kann. Das war sehr störend. Es bietet sich an ein Zimmer mit Bergblick zu nehmen, da der Weg zum Bahnhof direkt am Hotel vorbeiführt und man hier früh morgens schon einige Koffer rollen hört. Das 5 Gänge Menü könnte noch einen Tick ausgefallener sein ansonsten gibt es eine große Auswahl. Mein Schollenfilet war etwas trocken und die Kartoffeln nicht ganz durch. Die Rinderhüfte war hingegen perfekt. Das Salatbuffet ist sehr reichlich. Ebenso das Frühstück lässt nichts zu wünschen übrig. Das Nachmittags Dessert bietet wenig Auswahl und ist sehr zuckerhaltig. Um Umwegen an der Bar kann man sich einen Kaffee bestellen. Zum Abschluss: Das urige wird hier erhalten!

Stayed 2 nights in Apr 2025

10/10 Excellent

Henry

2 February 2025

Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

9 January 2025

Stayed 6 nights in Dec 2024

10/10 Excellent

Alexander

7 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

4/10 Poor

Manfred

20 December 2024

Liked: Cleanliness, amenities

Man hat das Gefühl, dass das Hotel an gewissen Stellen eine Baustelle ist. -Zum Nebenhaus, keine Beschilderungen aber man kann sich leicht verlaufen. -Im Saunabereich, kein Duschgel -Frühstück geht bis 10:00 Uhr - das Frühstück wird 9:45 Uhr abgebaut und wird ab 9:30 Uhr nicht mehr nachgelegt. Qualitativ jedoch ein hochwertiges Frühstück.

Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

18 August 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Treu

30 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

10/10 Excellent

Dennis

10 July 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Sehr gute Unterkunft im Haupthaus die Zimmer Extrems abgewohnt die Betten zu kurz , für große Menschen eher schlecht, Matratzen völlig durchgelegen! Die renovierten Bereiche kann ich Nix zu sagen aber ich geh davon aus um einiges besser !!

Stayed 1 night in Jun 2024

10/10 Excellent

Sofia

29 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2024

8/10 Good

Wolfgang Ludwig

2 June 2024

Liked: Cleanliness, property conditions & facilities

Unterkunft war sauber, Badesee sehr schön.

Stayed 5 nights in May 2024

10/10 Excellent

Basel

28 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wir haben einen sehr schönen Urlaub gehabt

Stayed 3 nights in May 2024

6/10 Okay

Sonja

20 April 2024

Liked: Cleanliness

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

10 April 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2024

Neuhaus Zillertal Resort

Choose dates to view prices

Photo gallery for Neuhaus Zillertal Resort

Reviews

Popular amenities

Room options

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Suite (Garden)

Highlights

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Apartment, 1 Bedroom

Highlights

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Duplex (Interio)

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Apartment, 2 Bedrooms (Maisonette)

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Room (Interio)

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Classic Suite

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Chalet, 2 Bedrooms

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Room (Bergblick)

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Apartment, 2 Bedrooms

Highlights

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Family Suite

Highlights

View all photos for Loft (am See)

Loft (am See)

Highlights

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Suite (Hamberg)

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Studio

Highlights

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Room (Grünberg)

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Room (Marchkopf/Steinerkogel)

Highlights

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Chalet, 1 Bedroom

Highlights

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Family Suite (Interio)

Highlights

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Suite (Romantik)

Highlights

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Room (Romantik)

Highlights

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Classic Room

Highlights

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Duplex (Garden)

Highlights

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Family Suite

Highlights

View all photos for Classic Room (Astegg)

Classic Room (Astegg)

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property