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Graha Ayu Hotel

3.0 star property
Hotel in Mataram with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Graha Ayu Hotel

Outdoor pool
Lobby sitting area
Terrace/patio
Superior Room | Desk, rollaway beds
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Desk, rollaway beds

Superior Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Desk, rollaway beds

Deluxe Room

Highlights

Air conditioning
LED TV
Rollaway/extra beds
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Desk, rollaway beds

Family Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 45 sq m
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Map
Jl. Ismail Marzuki No.5, Mataram, Lombok

What's nearby

  • Mataram Mall - 5 min walk
  • Pura Meru - 2 min drive
  • Mayura Park - 2 min drive
  • Lombok Epicentrum Mall - 3 min drive
  • Islamic Center NTB - 3 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • ‪Citi Crab - ‬11 min walk
  • ‪Idoop Hotel - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Bubur Bandung Sari Rasa - ‬9 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬5 min walk

About this property

Graha Ayu Hotel

Hotel in the city center
A coffee shop/cafe, a garden, and a restaurant are just a few of the amenities provided at Graha Ayu Hotel. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and a 24-hour front desk
  • 2 meeting rooms
Room features
All 93 rooms feature comforts such as air conditioning, in addition to amenities like free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Rollaway/extra beds, cable channels, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway beds available

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Meeting rooms - 2

Outdoors

  • Garden

Room amenities

Bedroom

  • Air conditioning
  • Rollaway beds available

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Graha Ayu Hotel Mataram
Graha Ayu Hotel
Graha Ayu Mataram
Graha Ayu
Graha Ayu Hotel Lombok/Mataram
Graha Ayu Hotel Hotel
Graha Ayu Hotel Mataram
Graha Ayu Hotel Hotel Mataram

Frequently asked questions

Does Graha Ayu Hotel have a pool?

Yes, this property has an outdoor pool.

Is Graha Ayu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Graha Ayu Hotel?

Self parking is free at this property.

What time is check-in at Graha Ayu Hotel?

Check-in start time: 1 PM; Check-in end time: 1 AM.

What time is check-out at Graha Ayu Hotel?

Check-out is at noon.

Does Graha Ayu Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Graha Ayu Hotel located?

Located in the heart of Mataram, this hotel is within 1 mi (2 km) of Mataram Mall and Pura Meru. Lombok Epicentrum Mall and Mayura Park are also within 2 mi (3 km).

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Graha Ayu Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

4.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Okay

Louise

Liked: Staff & service, room comfort
Ikke det bedste, ikke det værste
Dårlig wifi, og myrer overalt. Der var heller ingen liggestole ved poolen. Maden var også dyr. Servicen var i top og poolen var lækker.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Tim R.

Disliked: Cleanliness, staff & service
dont do it
1 .the hotel was next to a couple of mosques,so you had praying on load speaker from 5 am ,5 times a day 7 days a week. 2.i left some money in a bag in a flight wallet ,locked the door and went to have a coffee ,came back to 2 cleaners in my room ,1 looking more like a lookout for the other , they remade the bed i slept in even though i was checking out and they remade the other bed that had food stains on it,when they left i noticed ,some of the money in the wallet id just counted was less than before i went for my coffee,taking some not all is a bit of a common trick over there so as to not raise suspicion and to make the victim second guess themselves,a common trick over there. 3. i was booked in for 7 days,i cancelled after 1st day am in the process of trying to get a refund.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
싸지만 친절한과 편안함
대체로 직원들이 매우 친절하나 청결은 조금 부족. 옆에 사원이있어 새벽에 기도음악으로 시끄러움. 하지만 힐링을 위한 여행이 아니라면 그 또한 장점일듯.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Horrible place. The pictures on this site is not even the same hotel. Do NOT stay here.