B&B in Masvingo

"Prior arrangement made were not honoured. No accountability was taken. We were advised that rooms include breakfast only to be told we have to pay for it on check-out."

"Great staff, and the rooms were clean fresh and quiet. Sunset from the veranda was great"

"Unfortunately my stay at Urban Lifestyles Guest House was a complete disappointment. The door into the room could not be locked from the outside and had to be changed. There was no hot water (afternoon, evening nor early morning) and I was told that it is to be expected due to the electricity outages in Zimbabwe; yet other properties within the same area had solar geysers. Sleeping was near impossible - loud noises and conversations at reception in the early hours of the morning. "

"Extremely spacious and comfortable room in a lovely setting. Very friendly, helpful staff. Not many guests but slightly off-season. Would warmly recommend this place as a comfortable option at Great Zimbabwe full of character. Slightly over-priced food, but worth it for the quality of setting, staff and facilities."

"they claimed we did not book and i had to make a separate payment making my experience the worst"

"Lovely views and lovely cosy cottages the property has"

"Staff communication and leadership by management needs a lot of improvement. It was a nightmare making the booking to start with and we were expected to pay for breakfast during checkout even through staff had confirmed it was inclusive of our stay when we specifically asked during checkin."