Apartments in Mascara Province

"Si c’était un 4 étoiles je dirais que c’est parfait mais pour un 5 étoiles il y a beaucoup de points à améliorer commençant par l’entretien des vitres extérieures de l’hôtel.manque d’oreiller confortable, pas de housse protectrice sur les matelas pas de sortie de bain pas de pantoufles pas de stylo ni de bloc note ni d’instruction pour le téléphone sur le bureau pas de boisson dans le mini bar à part de l’eau pas de fer a repasser pas d’extracteur d’air dans la toilette par de porte savon ni de mouchoirs ni verre ni de débarbouillette dans la salle de bain. La lunette des toilettes tombe directement sur la toilette avec un bruit fracassant non automatique Pas de distributeur de glaçons dans le palier "

"The Stay was good very good customer service and the room was clean "

"Good"

"I can't praise the hotel enough. I was looked after like a VIP from the moment I arrived. They always enquired how I was and went out of their way to help me with any enquiry or transport need and the reception staff and Managers did speak some English to my relief. Felt absolutely safe as a solo female traveller and lots of things are in walking distance The hotel has a beautiful big reception lounge and there is a restaurant, which on the occasion I used served me with some very tasty food, other nice local cuisine simple eating places within 10min walk. The room was spacious and comfortable and it had hot water. Like everywhere in Algeria cash is preferred but I think they may accept visa for bookings but can't verify. Great 3star+ "

"Customer Service not good at all"

"Great place!!"

"breakfast is lot choice, room is clean. outside the hotel under the construction."

"Great place to stay accessible and great service "

"Nice, comfortable, very clean hotel, just a short distance from the center of town and sights of interest. Staff were friendly and helpful, but perhaps not entirely accustomed to dealing with tourists. Wi-fi in the rooms wasn't as strong as it could have been. Overall, though, a good choice."