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"Friendly reception"

"This property was a dream. Would go back in a heart beat. If you are driving, the parking is tight. We opted to cab to the city center. "

"Very good restaurant inside the hotel. Breakfast was very good as well. The staff were amazingly helpful. 10/10 will go back here again. "

"Alessandro the concierge was amazing, so helpful and efficient as was Rod the porter. All restaurant,breakfast and bar staff professional friendly amd made my birthday perfect "

"Muy grata y feliz estadía por la cordialidad, amabilidad y excelente prestación de servio de su Personal."

"The view was breathtaking. Service was very helpful. The spa was lovely! We had an amazing time there!"

"Very nice property and room was excellent "

"The hotel is a beautiful property but certainly it’s showing its age as even the room key is truly a room key and not a key card. I guess it’s just the nostalgia of an older hotel. There is also very limited dining in surrounding area but the restaurant in the hotel is great. Due its location, there is little to sometimes no uber or taxi available hence it can be pricey getting a car via the concierge. From the moment you arrive, the porter and the bell men are very friendly. As you accent the elevator to the second story, you are greeted with a grand staircase and the front desk are to the left hand side who are also very friendly. It’s certainly has the feel of the RITZ Paris without the multi-million dollar makeover. The overall experience was wonderful and the rooms are well appointed with all the expected amenities which one comes to expect from a true 5 star hotel. I think one thing is missing is maybe a hotel car which would allow guests to get to surrounding restaurants (within a 5 miles radius) or the boat terminal which is only a 15 min walk, but it would certainly make the lives of their patrons a lot easier. "

"Hotel is very nice, staff is friendly and helpful. The room was clean, the beds are comfortable and the pillows, I loved the pillows. Loved the restaurant on site. No complaints whatsoever. Great hotel near Malpensa."