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Alex Hotel & Spa

3.0 star property
Hotel with a full-service spa, near Old Port of Marseille

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing
Sauna, steam room, deep-tissue massages, Swedish massages
Property entrance
Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
The price is SAR 368
SAR 415 total
includes taxes & fees
24 Nov - 25 Nov

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Bathrobes
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Club Room

Club Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Signature Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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9.2 out of 10, Wonderful, (894)
The price is SAR 448
SAR 510 total
includes taxes & fees
24 Nov - 25 Nov
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About the neighborhood

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

What's nearby

  • Le Panier - 15 min walk - 1.3 km
  • Old Port of Marseille - 17 min walk - 1.5 km
  • Museum of European and Mediterranean Civilisations - 3 min drive - 2.6 km
  • Grand Port Maritime de Marseille - 5 min drive - 3.1 km
  • Velodrome Stadium - 5 min drive - 4.7 km

Getting around

  • St. Charles Station - 1 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Café de France - ‬2 min walk
  • ‪Il Cafe Di Roma - ‬3 min walk
  • ‪Sur le Pouce - ‬4 min walk

About this property

Alex Hotel & Spa

Hotel near Old Port of Marseille
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Alex Hotel & Spa. Treat yourself to a sports massage at SPA, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), free newspapers, and multilingual staff
  • A 24-hour front desk, coffee/tea in the lobby, and a reception hall
  • A front-desk safe, smoke-free premises, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Alex Hotel & Spa offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Highchairs, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 per person
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour fitness center
  • Full-service spa

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Is Alex Hotel & Spa pet-friendly?

Yes, Alex Hotel & Spa allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Alex Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Alex Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Alex Hotel & Spa?

Check-out is at noon.

Where is Alex Hotel & Spa located?

Located in 1st Arrondissement, this spa hotel is within 1 mi (2 km) of La Canebiere and Old Port of Marseille. Centre Bourse and Saint Vincent de Paul Church are also within 10 minutes. St. Charles Station is only a 2-minute walk and Marseille (XRF-Saint Charles SNCF Train Station) is 3 minutes.

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 595 reviews" "
Rating 8 - Good. 187 out of 595 reviews" "
Rating 6 - Okay. 34 out of 595 reviews" "
Rating 4 - Poor. 7 out of 595 reviews" "
Rating 2 - Terrible. 16 out of 595 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again!!! the staff were super helpful and friendly!
Stayed 2 nights in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
great convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew, Yakima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay at the Alex after arriving by train and before heading in to the countryside. Excellent location, room clean and comfortable, very helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff upon check in. Area a bit dodgy at night. Very convenient as it's literally right next to station.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Paris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, great sleep. Location is perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey, Arlington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Staff were really outstanding and my junior suite was very comfortable. The location is a good walk to the most popular tourist areas of Marseille but can't be beat for convenience when it comes to the train station.
Stayed 3 nights in Oct 2024

8/10 Good

Ana

Stayed 2 nights in Sep 2024

8/10 Good

MARINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice breakfast. A room was a little small but overall we liked the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and the room was beautiful.
Stayed 1 night in Aug 2024

8/10 Good

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding is too noisy’
Stayed 2 nights in Sep 2024

6/10 Okay

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly nice hotel - lovely staff very warm welcome, very clean and suite was very specious. Breakfast is very limited and not replenished. 2 female travellers and felt the area around the hotel was not the best. Not the hotels fault just personal feelings.
Stayed 2 nights in Sep 2024

8/10 Good

Sinead

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Friendly staff, very close to Train Station
Stayed 1 night in Jun 2024

10/10 Excellent

Annie

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karma

Liked: Cleanliness, staff & service, property conditions & facilities
Although this was right by the train station, meaning the location wasn’t amazing. It was also very easy to get to and the property itself was clean air conditioned. The staff was friendly and it was super cute! I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a couple of nights at this oasis of a hotel in the heart of Marseille. On arrival, just across from the train station, we were warmly welcomed by Xander who went above and beyond to make us feel at ease and show us to our room. We had a large family room with comfortable beds which was very clean, modern and quiet. We loved the courtyard area and had breakfast at the hotel which was great - plenty of choice and fresh waffles were made for my teens when requested! The hotel is in a convenient location for accessing the train station and is a short walk to the port area. Overall we would highly recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous little hotel across from Ste Charles train station. The area around is okay. The hotel is clean and quiet. We had a room for 4 which worked well. One quirk, the toilet was in one part of the room and the sink/shower at the other end. Air conditioning was perfect for the hot weather. Breakfast was a little pricey but there were lots of options: pastry, bacon and eggs. There’s a patisserie two doors up. Front desk staff were extremely helpful. Highly recommend this hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Andrew

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
It kind of sucks.
When I arrived there was a couple who had all of their stuff stolen from their room. They charge you $35 to use the spa so this really isn't a spa hotel. It's just a hotel and it's near the train station, so whatever you expect you should lower your expectations dramatically.
Stayed 1 night in Jul 2024

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The rooms were nice, the area was convenient (right next to the train station and a short walk from the old port) and the inner courtyard was lovely. Would definitely stay here again. FYI - the spa is extra and you need to book in advance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and the staff very friendly. There is a restaurant right next to it which makes it very convenient if you are hungry at anytime. It is open 24/7. I did not like how dirty it was outside the property, however, I am not sure if the property can do anything about it. Overall, the hotel was very nice. They do have amenities that I would have liked to have used but they do charge extra for everyone of them. That would have made the stay way too expensive. Same with laundry, they charge way too much so I had to find a laundry facility to do our laundry.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yael

Stayed 1 night in Jul 2024