Riad Riva

2.5 star property
Hotel with free breakfast, a short walk to Jemaa el-Fnaa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Riad Riva

Interior
Outdoor pool
Classic Double or Twin Room (Sara) | Free WiFi, bed sheets
Free WiFi, bed sheets
Standard Double Room (Amina) | Free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Economy Double Room (Aicha)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 15.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room (Argana)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Double or Twin Room (Sara)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 14.9 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room (Amina)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Double or Twin Room (Hakima)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double or Twin Room (Mabrouka)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
10 Derb Smara Kandil Sidil Medina, Marrakech, Marrakech-Safi, 40000

What's nearby

  • Le Jardin Secret - 1 min walk
  • Marrakech Museum - 4 min walk
  • Jemaa el-Fnaa - 9 min walk
  • Bahia Palace - 18 min walk
  • Majorelle Garden - 4 min drive

Getting around

  • Marrakech Central Station - 17 min drive
  • Menara Airport (RAK) - 22 min drive

Restaurants

  • ‪Nomad - ‬5 min walk
  • ‪Le Jardin - ‬1 min walk
  • ‪Café des Épices - ‬5 min walk
  • ‪Terrasse des Épices - ‬1 min walk
  • ‪Fnaque berbere - ‬7 min walk

About this property

Riad Riva

Hotel near Jemaa el-Fnaa
At Riad Riva, you can look forward to free breakfast (local cuisine), a terrace, and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and multilingual staff
  • Tour/ticket assistance
Room features
All guestrooms at Riad Riva boast comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries

Languages

English, French, German, Portuguese, Spanish

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 9.90 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 150.00 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Riad Riva Marrakech
Riva Marrakech
Riad Riva Hotel
Riad Riva Marrakech
Riad Riva Hotel Marrakech

Frequently asked questions

Does Riad Riva have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riad Riva pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Riva?

This hotel doesn't offer parking.

What time is check-in at Riad Riva?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Riad Riva?

Check-out is at 11 AM.

Does Riad Riva provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 150.00 per room applies.

Where is Riad Riva located?

Located in Medina, this hotel is within a 10-minute walk of Souk Cherifia and Jemaa el-Fnaa. Le Jardin Secret and Ben Youssef Mosque are just steps away.

Riad Riva Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 15 out of 30 reviews" "
Rating 8 - Good. 5 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is out of business - do not book
This hotel is out of business and does not exist. Hotels.com will refuse to refund the cost even though this hotel is not there anymore.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Stayed 5 nights in Oct 2019

10/10 Excellent

margaritha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Great location. A little run down but nice folks and a good value
Stayed 1 night in Oct 2019

10/10 Excellent

Cam, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented this property for around $25 and for that price it exceeded the expectations! The hotel is in the market square so it’s about 12 minute walk from the main square. The staff was very friendly and were able to book us a tour the next morning even when we checked in late at night. Even though the market is very loud, once you go inside the property it’s very quiet. Just take into account that even though I booked and pairs in Expedia, once you are there you need to pay the city occupancy tax and they don’t accept credit card and you need to pay cash by dirham or euro (no dollars). The breakfast was included and it was the best breakfast from the different hotels I was in Marrakech! That being said, breakfast was one boiled egg, yogurt, bread and different jellies and coffee. So pretty basic but still, the quality was better than others!
Stayed 1 night in Oct 2019

6/10 Okay

Amalie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hassan and his friends
Hassan and his friends (the people working there) were all very talkative, so if you’re into making new friends and learning a few arab words as you go along this is the riad for you! Unfortunately we weren’t, we just wanted to relax when we got there. First night we got sent to a different riad next door as our room ‘was not ready’, and that riad was great! Nice bathroom, cool aircondition and a big bed. When we finally got to Riva Riad the next day, the pool was tiny, and it did not feel right to go there in a bikini, as it was in the middle of the riad, where everyone would eat as well. It was kinda annoying, as we were both looking forward to swimming some in the pool, but swimming is impossible in such a small pool. The room itself is another story. The sheets were spotty and I do not even want to think about what those spots were, and our shower overflooded (which they fixed quite quickly when made aware I must add). Air condition can barely be called air condition, as it wasn’t cold, so in July our room was very hot! The bed was also short so our feet would poke out the end. They didn’t really seem aware of our reservation, asked if we had ordered breakfast etc, so we had to repeat ourself a lot - yes we had ordered with breakfast, we were staying for three nights etc. They also kept asking what page we had our reservation through. Did not seem like they had heard about hotels.com before...
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The place was clean, the staff was nice They go and pick us up the first night to leG us to the riad, they were so friendly, but they rent our room, they give us another room in other riad, than was better than this one.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely friendly staff
Fabulous location close to centre of exciting vibrant city
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff allocated to us were very welcoming and helpful!
Stayed 6 nights in Jul 2018

10/10 Excellent

seer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place in Moroc3
It was one of my favorite places to stay on our whole trip because of the hospitality the service and the pool I enjoyed it and would definitely stay there any time I'm in Marakesh
Stayed 1 night in Jul 2018

10/10 Excellent

Sabrina, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience & lovely staff
The staff were all so lovely, helpful and generous and helped to make me feel very at home in Marrakech. It was a great experience and i'm very thankful.
Stayed 5 nights in Jun 2018

10/10 Excellent

Gabriele

Traveled with family
Liked: Cleanliness, staff & service
Personal extrem freundlich sehr hilfsbereit, Zimmer sind sehr klein, schlicht und einfach
Stayed 4 nights in Mar 2020

6/10 Okay

LeGandin, Genève

Traveled with partner
Liked: Cleanliness, staff & service
Personnel sympathique, Riad en état moyen ! Dommage que le petit déjeuner soit facturé alors qu il est annoncé inclus sur le site mais comme le personnel ne parle pas français ni anglais difficile à l expliquer où ils ne veulent pas comprendre réellement ! Sinon rapport qualité prix correct ! Pdj copieux
Stayed 3 nights in Feb 2020

4/10 Poor

Leticia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional Riad in a great location in Marrakech. Close to all the sites. Our room was cleaned daily. The bed was very comfortable. The rooftop terrace was great to either sunbathe or relax in the evening. The breakfast was great and well worth the little extra. They also offer fantastic excursions and day trips at good prices. You are picked up from the Riad. Great service. Ayoub, Nora, and the rest of the staff were so kind and friendly and made our stay very special. Manny thanks and we will be back again.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El riad es confortable y el personal muy atento y simpatico. El punto negativo es que en la web de Expedia incluye desayuno y no es asi. Asi que el punto negativo es la web por publicidad engañosa
Stayed 1 night in Aug 2019

10/10 Excellent

Hiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel
Stayed 3 nights in Aug 2019

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities
Nice and helpfull stuff...just few minuts walk to the big square. Easy to find everywhere. Good service.
Stayed 11 nights in Mar 2019

10/10 Excellent

Minna, Haapajärvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiitos
Henkilökunta ystävällistä ja avuliasta. Hotellissa pääsee vanhan ajan tunnelmaan jos kaipaat luksusta paikka ei ole sinua varten. Sijainti on loistava. Valitsisin uudelleen
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Première nuit désastreuse... nous avons été logés dans une maison d'un particulier !!! Où nous n'avons pas pu prendre de douche car pas d'eau chaude, pas de papier toilette, des draps sales, oreillers sales remplis de cheveux, pas de housse de couette. (Photos pouvant l'attester) Apparemment tous les clients passent par cette 'case' maison car on suppose que le propriétaire pratique le surbooking!!! Nous avons donc bénéficier que de 3 nuits sur 4 sur le lieu loué ce qui a engendré d'autres problèmes à savoir que dès le lendemain nous devions partir en excursion avec une prise en charge à l'hôtel et un retour à l'hôtel mais comme nous n'étions pas au lieu prévu de depart nous avons failli rater notre activité et pour le retour comme nous ne connaissions pas la situation de la riad on s'est retrouvé lâchés en pleine ville sans repères et nous sommes retrouvés au commissariat car pris en charge par la brigade touristique car abordés par une personne ayant de pas très bonnes intentions à notre égard.... Je demande donc une insémination en dédommagement de cette réservation !!! Cordialement
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Centralt, måttlig standard
Vi betalade ca 300dh/natt. Läget är toppen om man vill bo mitt i marrakech, men man får vad man betalar för. Verkligheten levde inte upp till bilderna. Vi var där i december och då är det kyligt på morgnarna. Denna riad har inget glastak, så en varm jacka/tröja kan vara bra att ha med när man är i de allmänna utrymmena.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Points positifs: - Riad très bien situé dans la médina et à 5 minutes à pied d'un carrefour pour les taxis. - Le personnel est attentionné et disponible. - Calme , même si l'isolation phonique des chambres est très légère. - Petit déjeuner copieux. - Hygiène et équipement ok: couverture , sèche cheveux etc.. Points négatifs: - Problème de gestion du linge que l'on a donné à laver. - Très mauvaise surprise à l'arrivée avec l'annonce que le riad est complet et la proposition d'une chambre dans un autre riad qui était froide , donné sur une rue très bruyante et sans salle de bain... Après discutions avec le responsable nous avons pu aller dans un autre riad pour une première nuit. C'est apparemment systématique et cela gâche vraiment la première impression . Pour résumé, bon Riad bien situé, avec une équipe sur place disponible et agréable mais qui pratique un surbooking ...dommage de commencer un séjour avec une mauvaise impression.
Stayed 7 nights in Nov 2018

10/10 Excellent

Ruth, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar. Los dueños divinos amenos y súper solidarios. Recomendable 100%. Ame este hotel sobre todo la gente.
Stayed 3 nights in Nov 2018

8/10 Good

chunyan, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体不错
早餐很好吃,摩洛哥特有的房屋设计很可爱,地段也不错,出门能逛街。小小游泳池也很棒。 酒店小哥的服务真的很棒,特别赞一个
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos cambiaron el primer día de habitación pero al día siguiente ya pudimos dormir en nuestro Ríad y todo fenomenal.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Riad aceptable con buena ubicación en la medina
Nos recibieron con un té marroquí mientras rellenamos papeles del check in. Muy buen servicio del personal que no dudan en ayudarte con todo cuanto vayas necesitando, son muy amables y simpáticos. El desayuno fue muy abundante y rico, típico marroquí. También ponen a disposición una carta con platos que puedes pedir para comer o cenar. Posibilidad de contratar excursiones (Ouarzazate, desierto Merzouga, Ait Ben Haddou, etc.). Te preparan un té muy delicioso en cualquier momento. Lo negativo ha sido la habitación, pues estaba algo sucia y no tenía ventilación (nos dieron la de la planta baja). En general un riad con ubicación muy buena en la medina de Marrakech, mejorable en cuanto a estado y limpieza de las habitaciones pero aceptable si lo que buscas es empaparte bien de la cultura y el bullicio de la ciudad.
Stayed 4 nights in Sep 2018