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Riad Palais Azukar

3.0 star property
Family-friendly Marrakech riad in Medina with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Palais Azukar

Courtyard
Indoor pool
Steam room, hot springs, Turkish bath, body treatments, aromatherapy
Steam room, hot springs, Turkish bath, body treatments, aromatherapy
Standard Double Room (Anex) | Living area

Reviews

5.6 out of 10

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Room service
    Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Quadruple Room, Multiple Beds, Non Smoking

Highlights

Furnished patio
Air conditioning
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
In-room safe
In-room massage
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room (Anex)

Standard Double Room (Anex) | View from room

Standard Double Room (Anex)

Highlights

Furnished patio
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
In-room safe
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Suite, Ensuite, Executive Level

Family Suite, Ensuite, Executive Level | Premium bedding, in-room safe, blackout drapes, rollaway beds

Family Suite, Ensuite, Executive Level

Highlights

Furnished patio
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
In-room safe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Superior Triple Room, 3 Twin Beds, Non Smoking

Highlights

Furnished patio
Air conditioning
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
In-room safe
In-room massage
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, rollaway beds

Classic Double Room, 1 Double Bed, Non Smoking

Highlights

Furnished patio
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Pool View

Superior Double Room, Non Smoking, Pool View | Premium bedding, in-room safe, blackout drapes, rollaway beds

Superior Double Room, Non Smoking, Pool View

Highlights

Furnished patio
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
In-room safe
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Pool
Hot Tub
Breakfast included
Spa
9.8 out of 10, Exceptional, (59)
The price is SAR 431
SAR 500 total
includes taxes & fees
3 Dec - 4 Dec
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About the neighborhood

Map
84 Derb Lala Chacha, Douar Graoua, Marrakech, 40000

What's nearby

  • Bahia Palace - 8 min walk - 0.7 km
  • Jemaa el-Fnaa - 10 min walk - 0.9 km
  • El Badi Palace - 12 min walk - 1.1 km
  • Le Jardin Secret - 15 min walk - 1.3 km
  • Majorelle Garden - 8 min drive - 5.6 km

Getting around

  • Marrakech Central Station - 21 min drive
  • Menara Airport (RAK) - 18 min drive

Restaurants

  • ‪Café de France - ‬7 min walk
  • ‪Café Chez Chegrouni - ‬7 min walk
  • ‪DarDar - ‬6 min walk
  • ‪Le Grand Bazar - ‬8 min walk
  • ‪Restaurant Café Berbère Chez Brahim 1 - ‬7 min walk

About this property

Riad Palais Azukar

Family-friendly riad near Jemaa el-Fnaa
Free continental breakfast, an adjacent golf course, and a casino are just a few of the amenities provided at Riad Palais Azukar. Indulge in a Thai massage, a facial, and a body treatment at Azukar, the onsite spa. The on-site restaurant offers breakfast, lunch, dinner, and light fare. In addition to a nightclub and a poolside bar, guests can connect to free in-room WiFi.
Other perks at this riad include:
  • An indoor pool and a children's pool
  • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Tour/ticket assistance, coffee/tea in the lobby, and concierge services
  • Wedding services, multilingual staff, and a 24-hour front desk
Room features
All guestrooms at Riad Palais Azukar include comforts such as 24-hour room service and premium bedding, as well as perks like furnished patios and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Nightclub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Rollaway/extra beds (surcharge)

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Casino

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Outdoor space

  • Furnished patio

More

  • In-room massage
  • Safe

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 28.00
  • Christmas Eve (24 December) Gala Dinner per child: EUR 14.00 (from 6 to 10 years old)
  • Christmas Day (25 December) Gala Dinner per adult: EUR 35.00
  • Christmas Day (25 December) Gala Dinner per child: EUR 24.00 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 75.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 24.00 (from 6 to 10 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: EUR 20 (one way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one way)
  • Rollaway bed fee: EUR 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 6 years old are not allowed in the spa

Property is also known as

Azukar Marrakech
Riad Azukar
Riad Azukar Marrakech
Riad Palais Azukar Marrakech
Riad Palais Azukar
Palais Azukar Marrakech
Palais Azukar
Riad Palais Azukar Riad
Riad Palais Azukar Marrakech
Riad Palais Azukar Riad Marrakech

Frequently asked questions

Does Riad Palais Azukar have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Riad Palais Azukar pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Riad Palais Azukar?

Check-in end time: anytime.

What time is check-out at Riad Palais Azukar?

Check-out is at 11 AM.

Does Riad Palais Azukar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.

Where is Riad Palais Azukar located?

Located in Medina, this family-friendly Marrakech riad is within a 15-minute walk of Dar Tiskiwin Museum and Jemaa el-Fnaa. Souk El Bahja and Souk Semmarine are also within 10 minutes.

Riad Palais Azukar Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 3 out of 11 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

amir, LONDON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was terrible
Did not enjoy the stay at this hotel, was a bit scary as its in a small path road and it gets dark at night with no lights. The staff couldn't even speak arabic or english, just french which i found not helpful at all

8/10 Good

Supersue

Liked: Cleanliness, staff & service, room comfort
Comfortable sightseeing base
The staff were very obliging at this comfortable rather than luxurious riad. The decor was calming and tasteful as well as being different to our eyes. The hot water was a little temperamental at times. We would definitely return to this riad.

8/10 Good

REBECA

Liked: Staff & service, property conditions & facilities, room comfort
Volveria
Es un Riad sencillo, pero tambien hay que tener en cuenta lo que vale.Que sepas que no vas a un hotel cinco estrellas gran lujo, tampoco te lo cobran. El chico que nos atendio fue muy amable y super educado. Cuando llegamos con el taxi, como no se puede entrar por el callejon, vino a buscarnos hasta el taxi. Recomiendo llevar el telefono del Riad porque asi el taxista puede llamarle. El desayuno que te dan es super correcto. Cafe, te, creps, napolitana, pan, mermeladas, mantequilla y zumo de naranja natural. Para un fin de semana con amigos es un sitio estupendo ya que estas junto a la plaza en medio de la Medina. El ambiente del Riad era de gente joven y familiar. Por la noche no se oia ni una mosca, el descanso esta asegurado.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Accueil et personnel sur place irréprochable, très aimable et serviable .. le riad lui aurait besoin d une remise à neuf et d une remise en conformité . Robinet sdb cassé dans une chambre système WC HS , prise électrique arraché du mur , propreté passable..
Stayed 8 nights in Apr 2018

2/10 Terrible

coco, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas professionnels
Réservation 3 mois avant le départ Arrivé au riad PAS DE CHAMBRES POUR VOUS voilà la cueille me proposer de changer dan un autre riad J'ai de la chance tomber sur une personnalité très gentille Pour les personnels de azukar rein pas de contact pas de excuses
Stayed 5 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Não recomendo este Riad para ninguém!
Fizemos esta viajem em um grupo de 9 pessoas, que ficariam acomodadas em 5 quartos do Riad, no entanto no dia em que chegamos fomos surpreendidos ao fazer o check in, uma vez que não havia quartos disponíveis para todos. Assim, encaminharam 6 pessoas para outro Riad, o que foi um incômodo, pois já havíamos pagado um carregador de malas, e tivemos que nos deslocar novamente dentro da Medina com várias malas. Passamos uma noite no Riad Celia, que nos atendeu bem, mas no dia seguinte o dono do Riad Palais disse que levaria nossas malas, mas não cumpriu com o combinado, tivemos novamente que nos deslocar com malas pesadas dentro da Medida. Durante nossa hospedagem encontramos acomodações boas no Riad Palais, porém não houve limpeza de quarto em nenhum dia de hospedagem e nem troca de toalhas. Para conseguirmos papel higiênico era necessário requisitar. O café da manhã foi muito fraco todos os dias, eles forneciam uma quantidade irrisória que não dava para 9 pessoas. Sempre tínhamos que requisitar reposição, pois senão a metade das pessoas não comiam. Como passamos 2 noites no deserto, o dono do Riad disse que nos daria 2 lanches à noite, equivalente ao café da manhã, mas não forneceu em nenhum dia, sempre dava uma desculpa de que tínhamos que ter avisado, sendo que já estava tudo acertado. Ahmed se embebeda com outros homens o dia inteiro dentro do Riad o que é horrível. E por fim, nos cobraram taxa de quarto de 47 euros para cada ao final da hospedagem sem prévia informação.

6/10 Okay

Paula, Barcelona

Liked: Staff & service
Es un riad muy agradable en pleno corazon de la medina antigua

6/10 Okay

Verified traveler

Disliked: Staff & service
nähe von centrum
was ich als sehr negativ und ärgerlich empfand dass ich für ein zweites handtuch mehrmals betteln muste auch für toilettenpapier. mir wurde auch gesagt dass sei hier kein hotel wegen den beiden artikel. wenn jeman wert auf frühstück legt ist hier fehl am platz. frühstück sehr sehr mager und man kann auch nichts nachholen.