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Riad Jenaï Demeures du Maroc

3.0 star property
Riad with free breakfast, steps from Ben Youssef Madrasa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Jenaï Demeures du Maroc

Terrace/patio
Point of interest
Double Room | Egyptian cotton sheets, Select Comfort beds, in-room safe
Flat-screen TV, DVD player
Outdoor pool, sun loungers

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Room options

View all photos for Double Room

Egyptian cotton sheets, Select Comfort beds, in-room safe

Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Egyptian cotton linens
Select Comfort bed
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Riad Mandalay

Pool
Kids pool
Free WiFi
Restaurant
7.4 out of 10, Good, (20)
Riad Mandalay

About the neighborhood

Map
11 Derb Belbakkar, Marrakech, 40000

What's nearby

  • Ben Youssef Madrasa - 2 min walk - 0.2 km
  • Marrakech Museum - 3 min walk - 0.3 km
  • Le Jardin Secret - 4 min walk - 0.4 km
  • Jemaa el-Fnaa - 12 min walk - 1.0 km
  • Majorelle Garden - 5 min drive - 3.6 km

Getting around

  • Marrakech Central Station - 17 min drive
  • Menara Airport (RAK) - 23 min drive

Restaurants

  • ‪Nomad - ‬7 min walk
  • ‪Café des Épices - ‬6 min walk
  • ‪Le Jardin - ‬2 min walk
  • ‪Ristorante I Limoni - ‬5 min walk
  • ‪Terrasse des Épices - ‬4 min walk

About this property

Riad Jenaï Demeures du Maroc

Riad near Ben Youssef Madrasa
Located close to Marrakech Museum and Shrob ou Shouf Fountain, Riad Jenaï Demeures du Maroc provides free full breakfast, a rooftop terrace, and shopping on site. Treat yourself to spa services, such as a manicure/pedicure or a massage. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, express check-out, and concierge services
  • Multilingual staff, tour/ticket assistance, and laundry services
  • A gift shop, a TV in the lobby, and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with DVD players
  • Balconies or patios, wardrobes/closets, and electric kettles

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service

Food and drink

  • Free full breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Local maps
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: 8:00 PM
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from January 1 2025 to June 30 2025 (dates subject to change).
The property is closed between December 24 and January 3.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Jenaï Demeures du Maroc
Jenaï Demeures du Maroc Marrakech
Riad Jenaï Demeures du Maroc
Riad Jenaï Demeures du Maroc Marrakech
Riad Jenaï Demeures Maroc Marrakech
Riad Jenaï Demeures Maroc
Jenaï Demeures Maroc Marrakech
Jenaï Demeures Maroc
Jenai Demeures Du Maroc
Riad Jenaï Demeures du Maroc Riad
Riad Jenaï Demeures du Maroc Marrakech
Riad Jenaï Demeures du Maroc Riad Marrakech

Frequently asked questions

Does Riad Jenaï Demeures du Maroc have a pool?

Yes, this property has an outdoor pool.

Is Riad Jenaï Demeures du Maroc pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Jenaï Demeures du Maroc?

Riad Jenaï Demeures du Maroc doesn't offer parking.

What time is check-in at Riad Jenaï Demeures du Maroc?

Check-in start time: 8:00 AM; Check-in end time: 8:00 PM.

What time is check-out at Riad Jenaï Demeures du Maroc?

Check-out is at 12:30 PM.

Does Riad Jenaï Demeures du Maroc provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 200 per room applies.

Where is Riad Jenaï Demeures du Maroc located?

Located in Medina, this riad is steps from Ben Youssef Madrasa, Marrakech Museum, and Shrob ou Shouf Fountain. Le Jardin Secret and Dar el Bacha Palace are also within 10 minutes.

Riad Jenaï Demeures du Maroc Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 29 reviews" "
Rating 8 - Good. 1 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Guillaume

Stayed 2 nights in Oct 2022

6/10 Okay

nico

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Inside of the building is nice and peaceful and service is good, however getting to the hotel through a laberint of streets is complicated and there is no way to get close to it by car. You need to walk a lot to get there with your luggage.
Stayed 3 nights in Feb 2019

10/10 Excellent

Juilet & Jeremy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic accommodation, excellent host
This Riad has been beautifully renovated, preserving its original style including tadelakt and zellig features. Yannick is a delightful, friendly host whilst Hamman is quietly attentive and Khadiji provides tasty breakfasts of fruit and local delicacies. Although difficult to find initially, its position by the Ben Youseff Mosque and Medrasa in the north end of the Souks proved an excellent location for walking to all the main attractions and restaurants. We thoroughly enjoyed our week, which allowed sufficient time to spend seeing all the beautiful architecture and gardens, negotiating the mad scooter drivers and haggling for items in the souks whilst still having time to enjoy the sun and warmth in peace by the pool on the roof terrace of the Riad.
Stayed 7 nights in Oct 2017

8/10 Good

frank, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic, beautifully transformed boutique hotel.
This is a tranquil and very cozy place deep on the heart of the old Medina. It really gives a guest the cultural experience of living in a riad. The old place has been lovingly restored. It is tranquil and beautiful and a nice retreat from the crowded streets of Marrakech. It is not handicapped accessible. Our host, Lassen, made is feel very welcome. He extended to us the traditional hospitality for which Berber people are known.

10/10 Excellent

Mir, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
Great Riad, decorated beautifully in traditional Moroccan style with some French touch. The owner and the staff were super nice and welcoming. My room was big, bed was very comfy, in room coffee or tea making option was really great. Internet was fast and accessible from the room. The roof top terrace was a great get away. Nearby restaurants recommended by the owner were really good. I think finding the Riad on your own first time would be very difficult.

10/10 Excellent

Gerhard, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
difficult to find, but what an oasis to stay
really hidden in the Medina, but what a great home to stay. 11 Nights and what a joy it was. The Host Lahcen prepared beautiful breakfasts, however, it's Continental/French. Riad Jenai does not accept Credit Cards! even confirmation showed MC and VI symbols.

10/10 Excellent

Allan, Carmel Valley, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World with Comfort
I consider myself very lucky for having stayed at Riad Jenaï Demeures du Maroc. I had never been to Morocco and with only 3 days in-country, I chose Marrakech and then scanned possible hotels. I liked the price and the general description and booked 2 nights. When I arrived, I was more than pleasantly surprised by the fantastic atmosphere of arches, tree filled open to the sky courtyard and wonderful staff welcome. It only has five rooms, at least 4 of which front the courtyard. My room had a bit of the Arabian nights to its ambience. I was more than well treated by Luchen (sp?) and other staff during my stay. The breakfast was excellent and the rooftop verandah a pleasure at night. Added to all that, the Riad is in the old city and 2 minutes from all the shops and interesting sights therein. The one caveat I would offer is obtain a good map of the city, as I got lost several times in the winding streets - it wasn't that unpleasant, as everyone was friendly and helped me find my way, however, late at night the shops are all closed and it would be better to have a good guide. I have stayed in 100's of hotels over 45 years and would heartily recommend this one!

10/10 Excellent

Yen Mon, Salford, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Riad gem in the middle of the Medina.
An amazing stay in this beautiful traditional Riad in the centre of the Medina, near the Medersa and north of the souks. Definitely book the airport shuttle service for the Riad, you won't make it on your own. The service from our most wonderful host Lechen was friendly and first class. Our room was located on the roof terrace (I think the best spot), very peaceful and only noise interruption was the morning prayer call and the twittering of the birds (ear plugs needed if you don't like your sleep disturbed in the morning). We loved the quality of the heavily heavenly scented shower gel and shampoo. The housemaid (sorry didn't get her name) does the most amazing tidy up of the room (and again in the evening) better than any hotel service. If you like watching TV the only telly is downstairs & they provide a small DVD player in the room & you can choose DVDs downstairs. Our first night we had our Morrocan dinner in the courtyard - simple but so tasty. The breakfast was simple and presented beautifully, I even got tea with milk, and you can have breakfast wherever in the Riad, we preferred the lower levels as the wi-fi connection was stronger. We didn't make use of the outside roof terrace or the plunge pool as the weather had turned on us when we stayed, but it has amazing views. We moved on to the coast after our stay and our taxi to the bus station was kindly booked for us. Definitely a place to return to. Thank you Lechen for the turban tutorial <3

10/10 Excellent

Ian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Riad
We loved staying at Riad Jenai. The riad was much better than we hoped for, and Lahcenand Khadija were brilliant. They cared for us so well and made us feel so at home. The decoration is a delight. We love the roof garden and would have loved to swim in the pool if only it was warmer - next time. Lots of lovely places to rel axand very clean. So many lovely touches made for a memorable experience. We really liked the neighbourhood. We wouldn't consider staying anywhere else. Thank you Lachen, Khadija and Jannick. Ian and Bobbie Smith

10/10 Excellent

Alex, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the center of the Medina
wonderful and charming little hotel in the middle of the Medina. Works more like a guesthouse with only 4 guest rooms, and hosts on the premises. Staff was great and really helpful/service minded, the room was lovely, very authentic yet having the necessary modern comforts. good value for the price. Only minus was our day trip to Essaouira, arranged through the hotel, where despite good intentions the driver/guide did not at all live up to expectations or price level. Highly recommend staying at the Riad jenai

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are grateful for a very comfortable 2-night stay. The staff and owner are very likeable and pleasant, and will try to provide you with anything they can. The riad 's location is very central in the old town. We also enjoyed the roof terrace for breakfasts. Be aware of needing a bank wire for payment since no credit cards accepted, or just have cash at hand.
Stayed 2 nights in Feb 2024

10/10 Excellent

Niro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil et hospitalité exceptionnelle de la part de notre hôte Kamel. Il s’est occupé de tout du début jusqu’à la fin. De l’achat de la carte sim jusqu’à l’organisation des excursions. Petit déjeuner copieux et complet. Notre hôte Kamel etait au petit soins pour nous du 1er jusqu’au dernier jour. Nous avons eu la chambre au dernier etage, tres propre et spacieuse. Le seul bémol c’est l’emplacement du riad un peu déroutant, il faut avoir un bon sens de l’orientation pour s’y retrouver 😅 Excellent séjour nous ne pouvons que recommander
Stayed 4 nights in Feb 2020

10/10 Excellent

Françoise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Gerolamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meravigliosa scoperta!
Riad bellissimo, con sole 4 stanze che sembrano dei mini-appartamenti. L'impatto con i vicoli stretti di Marrakech, soprattutto quelli che portano al Riad, e la vista all'apertura del portone è incredibile. Gestito dal proprietario in maniera quasi familiare, offre una terrazza con piccola piscina che da sola vale il prezzo dell'alloggio. Colazione servita con vista incredibile, e di alta qualità. Stupendo!
Stayed 3 nights in Dec 2018

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les yeux fermés
Séjour Formidable, une équipe aux petits soins et un Riad magnifiquement tenu.
Stayed 4 nights in Jan 2019

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt boende med suverän service
Vi bodde på Riad Jenai i 7 nätter. Bli inte avskräckt när ni kommer in i Medinans trånga och lite ruffiga gränder som leder fram till boendet. Ni välkomnas av ägaren med ” öppna armar”. Inredningen är genuint Marockansk med vackra färger och med apelsinträd i entrén. Atmosfären och servicen är suverän. Varierande och bra frukost serveras på den soliga takterrassen. Riad Jenai ordnar också med transfer till och från flygplatsen, tipsar om restauranger och bokar utflykter. Vi lämnar våra varmaste rekommendationer.
Stayed 7 nights in Mar 2018

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so was wie 1001 Nacht
Zwar nicht ganz einfach zu finden, aber dann in meiner Wahrnehmung optimal gelegen. Sehr ruhig, ursprünglich, aber auf hohem Niveau sehr gut unterhalten. Ich fühlte mich sehr "zu Hause", in einer Oase der Ruhe und nur Minuten vom Zentrum, aber auch von den wenig touristischen nördlichen Quartieren entfernt. Leckeres Frühstück auf dem Dach.
Stayed 4 nights in Dec 2017

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le havre de la médina
Séjour très réussi au Riad Jenai. La disponibilité la gentillesse de Yannick et sa petite équipe y sont pour beaucoup. Le Riad offre tout ce qui est nécessaire entre chambre terrasses piscine et patio. Situation parfaite au cœur de la médina pour ceux qui aiment s’y perdre et s’y retrouver! Un endroit qui donne envie de revenir!
Stayed 7 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel VIP
Atención a la altura, excelente trato al cliente, muy responsables y puntuales. El desayuno es muy tradicional y de buen gusto.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget hyggelig lille Riad med god service
Husk at få konfirmeret afhentning i lufthavnen hvis I skal bo på Riad inde i medinaen!! Det er sandsynligvis umuligt at finde riad'en selv!!! Desværre glemte hotellet at hente os, så vi fik en meget dum og bøvlet start, men herfra gik alt glat og værten på riad'en taler OK engelsk og er meget venlig og hjælpsom. Morgenmaden kan fås når man ønsker det og er dejlig og afvekslende.

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMME DES ROIS
C'était pour le premier de l'an et nous avons été traités comme des rois. Sélectionné à partir des avis, le Jenai tient absolument toutes ses promesses. Accueil familial de Yannick et Yacène, somptueux petits déjeuners sur la terrasse au soleil, conseils judicieux pour les visites et restaurants… encore que le meilleur semble être la table même du Riad ! Chaudement recommandé pour une escapade en couple dans le cœur même de Marrakech.

10/10 Excellent

Doris, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles kleines Riad
Wir wurden so freundlich empfangen, dass man sich gleich wie zuhause fühlt - die Zimmer sind liebevoll dekoriert, das Zimmer wird 2x täglich gemacht, WLAN funktioniert hervorragend in den Zimmern (allerdings gibt es keinen Fernseher im Zimmer), die Lage ist sehr gut...man sollte sich aber gut kennen, wenn man ein Zimmer bucht, weil es zum Badezimmer/WC keine Tür gibt. Riad Jenai akzeptiert keine Kreditkarten - ich dachte, das Zimmer wäre über Expedia schon bezahlt, war es aber nicht...der Chef des Hauses war allerdings so flexibel und hat mir einfach seine Bankverbindung gesagt und ich hab den Betrag dann daheim überwiesen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unglaublich aufmerksamer Service. Winderschöne Location.