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Riad Jardin Secret

Family-friendly Marrakech riad in Medina with a rooftop terrace

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Courtyard
Superior Room | Blackout drapes, free cribs/infant beds, rollaway beds
Superior Room | Interior detail
Lobby sitting area
Junior Suite | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Blackout drapes, free cribs/infant beds, rollaway beds

Superior Room

Highlights

Individually decorated
Free cribs/infant beds
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Blackout drapes, free cribs/infant beds, rollaway beds

Standard Room

Highlights

Individually decorated
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Free bottled water
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

Highlights

Separate sitting area
Individually decorated
Fireplace
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Cribs/infant beds
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Suite

Family Suite | Blackout drapes, free cribs/infant beds, rollaway beds

Family Suite

Highlights

Separate sitting area
Individually decorated
Fireplace
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Cribs/infant beds
Bathrobes
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
43 ARSET AOUZAL BAB DOUKKALA,, MARRAKECH, RAK, 40030

What's nearby

  • Le Jardin Secret - 8 min walk
  • Marrakech Museum - 11 min walk
  • Jemaa el-Fnaa - 16 min walk
  • Koutoubia Mosque - 17 min walk
  • Majorelle Garden - 4 min drive

Getting around

  • Marrakech Central Station - 12 min drive
  • Menara Airport (RAK) - 18 min drive

Restaurants

  • ‪The Rooftop Terrace - ‬11 min walk
  • ‪Kabana - ‬12 min walk
  • ‪Safran By Koya - ‬10 min walk
  • ‪Terrasse des Épices - ‬8 min walk
  • ‪Kesh Cup - ‬8 min walk

About this property

Riad Jardin Secret

Family-friendly riad near Jemaa el-Fnaa
Le Jardin Secret and Marrakech Museum are located near Riad Jardin Secret, which provides free breakfast, a rooftop terrace, and a garden. Treat yourself to spa services, such as a facial, a Thai massage, or a manicure/pedicure. Guests can also expect to find a playground, a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A children's pool
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Barbecue grills, a TV in the lobby, and a front-desk safe
  • Concierge services, a gift shop, and laundry services
Room features
All guestrooms at Riad Jardin Secret have thoughtful touches such as bathrobes, as well as amenities like free bottled water and room service.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers

Languages

Arabic, English, French

Property amenities

Parking and transportation

  • Valet parking on site (EUR 2.5 per night)
  • Extended parking on site (EUR 3 per night)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - Thai

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • Free bottled water

More

  • In-room massage

Policies

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 PM - midnight
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per room (one-way)
  • Valet parking fee: EUR 2.5 per night
  • Extended parking fee: EUR 3 per night
  • Pet fee: EUR 10 per pet, per night
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 25 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Jardin Secret Marrakech
Riad Jardin Secret
Riad Jardin Secret Marrakech
Riad Jardin Secret Riad
Riad Jardin Secret MARRAKECH
Riad Jardin Secret Riad MARRAKECH

Frequently asked questions

Does Riad Jardin Secret have a pool?

Yes, this property has a children's pool.

Is Riad Jardin Secret pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.

How much is parking at Riad Jardin Secret?

Valet parking is available for EUR 2.5 per night. Extended parking is available for EUR 3 per night.

What time is check-out at Riad Jardin Secret?

Check-out is at noon. Late check-out is available for EUR 40 (subject to availability).

Does Riad Jardin Secret provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 15 per room applies.

Where is Riad Jardin Secret located?

This family-friendly Marrakech riad is located near the airport, within a 10-minute walk of Ensemble Artisanal and Le Jardin Secret. Jemaa el-Fnaa and Marrakech Museum are also within 1 mi (2 km).

Riad Jardin Secret Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

KS, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and classy
This hotel offers you quite and relaxing stay, with a nice patio and roof garden. The host is very amiable. Since this hotel locates on a small byroad (as "secret garden" should be so ;) next to a hammam, it is recommended for a first time visitor to call the hotel in advance, or use a taxi to reach.

2/10 Terrible

Sylidia Italiano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
Online pictures of accommodations did not match the actual hotel. The atmosphere is dark, dusty and dreary. There is no pool onsite it is 5K away at another hotel hat you need to take and pay for a taxi to go to. Posted Airport shuttle info is inaccurate. they charge more depending on the day of the week or time of day. Internet was always down.

2/10 Terrible

Sylidia Italiano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
It was a big scam!! We arrived to look at our room and the hotel was like a ghost town. It was dark, dreary and covered with dust. There is NO pool, a/c, or internet as it states on their description. When we arrived and noticed that it was not as advertised we declined to stay and the hotel manager threatened us and made us pay anyway because she said there was no cancellation. I attempted to tell her that it is false advertisement and it was not what we expected but she started yelling at us. I had to pay just to get away from her. Now I am stuck with a delima

10/10 Excellent

Sharon, San Francisco ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful get away
Inside craziness of medina is this beautiful quiet place. Wonderful personal service and delicious dinner.

10/10 Excellent

Leslie, Folsom, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like royalty
This riad is wonderful in nearly everyway. It is reasonably priced and within walking distance to Djemaa el Fna and in a good area for restaurants and shopping. Youssef is the host and he is kind and attentive without being overbearing. The first 2 nights we were the only guests in the riad so we were told we were upgraded to a better room. It was truly amazing with a king sized bed in one room and a second attached room for our 2 children. We had to move for the second 2 nights. The second space was a huge step down. We still had 2 separate rooms but had to enter a hallway that was only semi private to get to the bathroom and kids room. The second bathroom was uncomfortably small with a shower that was really too small for an adult. Breakfast was included and was fabulous. There is a lovely rooftop terrace, no view but very private. I did yoga up there every morning which was really pleasant. One downside of the location and I am not sure if this is a problem everywhere in the medina: Every morning at 4:30 and again at 5:30 am there is a call to prayer that is very very loud and goes on for several minutes. Despite this I would definitely stay there again if we return to Marrakech.

10/10 Excellent

Ivar, oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt rolig hyggelig hotell i stille omgivelser
Eneste gjest på hotellet, følte meg som en greve.

2/10 Terrible

Thomas, Suisse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mauvaise gestion de ma réservation
Nous avions réservé une suite pour 2 adultes et deux enfants pour la période du 19.04 au 22.04.2014. En arrivant dans "Riad Jardin Secret", une personne responsable nous explique qu'ils avaient reçu DEUX réservations pour la même chambre et, pour 2 jours (du 19 au 21.04.2014). Notre réservation était parvenu via hotels.com et l'autre via un autre site de réservation. Parce que nous arrivions plus tard que la personne qu détenait l'autre réservation. On nous proposait d'autres chambres, dans un autre hôtel, non loin du "Riad Jardin Secret". On nous proposait de passer 2 nuits dans l'autre hôtel et une nuit dans Riad Jardin Secret ce que nous refusions. Nous sommes étonnés de cette manière de procéder. L'autre hôtel était correct, propre avec un personnel très agréable, mais sans jardin au centre. Nous avions envie de refuser complètement, mais, vue la fatigue du voyage, nous avons renoncé de rechercher un autre hôtel. Nous avons payé exactement la même somme pour l'hôtel proposé, ce qui nous semblait un peu étrange, vue qu'il était quand-même un peu plus modeste.

8/10 Good

David, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención y servicios del personal formidables
Estuvimos los 5 primeros dias de enero y destacamos la calidad y amabilidad del servicio. El estado del Riad muy correcto, las habitaciones no cuentan con calefacción cosa que se agradecería en las frías noches del invierno, aunque nos proporcionaron un calefactor que ayudó bastante. La ubicación del Riad perfecto para los que busquen tranquilidad a la hora de dormir estando a su vez bastante cerca de los zocos y otros sitios de interés (Museo, Medersa Ben Youseff, Mercado artesanal, La Plaza, La Koutoubia).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Martin, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utsökt och prisvärt!!!

10/10 Excellent

Martin, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm
Trevligt med bl.a. solterass

10/10 Excellent

Ingrid, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxte sfeer en prima service
Prettige, relaxte Riad inclusief lekkere ligbedden op het dakterras; een oase van rust op loopafstand van alle bezienswaardigheden. Goede service en prima ontbijt.

10/10 Excellent

monique et patrick, les Arcs-sur-argens ( var )

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on ne peut plus satisfaisant
avec toutes les photos que l'on a pris de ce riad , nous avons qu'une envie , c'est d'y retourner ; l'acceuil toujours souriant et très disponible , le calme , la propreté ,la déco , les petits-déj. avec les galettes de semoule faites le matin même , très bien situé ds la médina ; nous avons déjà recommandé cette adresse à nos amis et à la famille .Merci à la gérante de ce riad et à Youssef , toujours souriants et près à nous documenter ; bravo !

10/10 Excellent

Tilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prettig hotel in medina zeer dicht bij souks
Heel prettig hotel in de medina van Marrakesh. Heel vriendelijke ontvangst, zeer behulpzaam. Mooie grote kamers rondom een binnenplaats. Goede douche: heet water en goede straal (dat wil nog wel eens anders zijn in Marokko). Zonnig dakterras (jammer genoeg geen uitzicht over Marrakesh). Op 5 minuten loopafstand van souks. Naar Djemaa El-Fna Plein ook maar 10 of 15 minuten lopen.