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Riad Elsagaya

3.0 star property
Riad with free breakfast, near Jemaa el-Fnaa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Elsagaya

Standard Room, 1 Double Bed (Marhaba) | Terrace/patio
Terrace/patio
Indoor pool
Double Room (Aladin) | Pillowtop beds, in-room safe
Double Room (Califs) | Pillowtop beds, in-room safe

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite (Douiria)

Suite (Douiria) | Pillowtop beds, in-room safe

Suite (Douiria)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Living room
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Double Room

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Touaregs)

Double Room (Touaregs) | Pillowtop beds, in-room safe

Double Room (Touaregs)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Marhaba)

Standard Room, 1 Double Bed (Marhaba) | Pillowtop beds, in-room safe

Standard Room, 1 Double Bed (Marhaba)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Sultana)

Double Room (Sultana) | Pillowtop beds, in-room safe

Double Room (Sultana)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Living room
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Califs)

Double Room (Califs) | Pillowtop beds, in-room safe

Double Room (Califs)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Sindibad)

Double Room (Sindibad) | Pillowtop beds, in-room safe

Double Room (Sindibad)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Kahina)

Double Room (Kahina) | Pillowtop beds, in-room safe

Double Room (Kahina)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 25.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Saliha)

Double Room (Saliha) | Pillowtop beds, in-room safe

Double Room (Saliha)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Aladin)

Double Room (Aladin) | Pillowtop beds, in-room safe

Double Room (Aladin)

Highlights

Air conditioning
Pillowtop bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
150 Arset Ihiri Rue El Gza Bab Doukkala, Médina, Marrakech, 40008

What's nearby

  • Le Jardin Secret - 12 min walk
  • Majorelle Garden - 13 min walk
  • Marrakech Plaza - 15 min walk
  • Jemaa el-Fnaa - 19 min walk
  • Palais des Congrès - 4 min drive

Getting around

  • Marrakech Central Station - 10 min drive
  • Menara Airport (RAK) - 16 min drive

Restaurants

  • ‪Le Jardin - ‬10 min walk
  • ‪Ristorante I Limoni - ‬12 min walk
  • ‪Kesh Cup - ‬11 min walk
  • ‪Dar Moha Restaurant - ‬11 min walk
  • ‪Les Terrasses Des Arts Marrakech - ‬7 min walk

About this property

Riad Elsagaya

Riad near Jemaa el-Fnaa
Located close to Majorelle Garden, Riad Elsagaya provides free continental breakfast, a terrace, and laundry facilities. For some rest and relaxation, visit the steam room. The on-site restaurant offers breakfast, lunch, and dinner.
You'll also find perks like:
  • An indoor pool and a children's pool
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a front-desk safe
  • Luggage storage, laundry services, and multilingual staff
  • A 24-hour front desk, concierge services, and tour/ticket assistance
Room features
All guestrooms at Riad Elsagaya have comforts such as 24-hour room service and air conditioning, in addition to amenities like safes.
More conveniences in all rooms include:
  • Bathrooms with showers

Languages

Arabic, English, French

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:30 AM–11:00 AM
  • 1 restaurant
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Children's pool
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bathroom (partially open)
  • Hair dryer (on request)
  • Shower
  • Towels

More

  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Check-out

Check-out before 1:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

24-hour pool access
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Elsagaya
Elsagaya Marrakech
Riad Elsagaya
Riad Elsagaya Marrakech
Riad El Sagaya Marrakech
Riad El Sagaya Hotel Marrakech
Riad Elsagaya Riad
Riad Elsagaya Marrakech
Riad Elsagaya Riad Marrakech

Frequently asked questions

Does Riad Elsagaya have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is available 24 hours a day.

Is Riad Elsagaya pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Riad Elsagaya?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Riad Elsagaya?

Check-out is at 1:30 PM.

Does Riad Elsagaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person, one-way fee applies.

Where is Riad Elsagaya located?

Located in Medina, this riad is within a 15-minute walk of Place Bab Doukkala and Majorelle Garden. Jemaa el-Fnaa is 1 mi (1.6 km) away.

Riad Elsagaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 43 reviews" "
Rating 8 - Good. 19 out of 43 reviews" "
Rating 6 - Okay. 12 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Riad tucked into the busy streets.
Everything about this Riad was very nice. The staff were by far the best part, as they were very nice and helpful. The rooms were well-kept, although the pictures posted on the booking sites are not quite accurate. Some lead you to believe there is more space in the rooms than there really is. I understand space is at a premium at these Riads, and that this size is the standard, but the pictures depict rooms as being larger than they really are. Just be prepared! Overall though, the stay was very nice.
Stayed 5 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Quite and nice. Breakfast included but same everyday.

8/10 Good

Alison, Virginia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful riad, poor customer service
Our first 2 nights were in Touaregs, a large, clean room, well worth the price, but a bit noisy. We left for a 3-day tour & then returned for a final night at the riad. Sindibad is a small 2nd-floor room that smelled of mold, but it was quieter. We changed our original reservation through hotels.com, but when we arrived we accidentally paid for an extra night. When we realized our mistake, we asked Barak for a refund. He said he "didn't get any email from hotels.com"; we provided the confirmation emails to show we had made the change in advance. Barak simply shrugged & never offered up a solution. Eventually I asked if we could have a dinner at the riad to compensate the overpayment. Thankfully Barak agreed. The evening prior to our tour, we asked Youssef if we should do anything to ensure we could have breakfast before we left at 8am. He said to just come downstairs whenever we were ready. At 7a no one was to be seen; at 730 we decided to go into the kitchen ourselves & found some bread & butter. The noise seemed to have woken Barack up. He didn't offer anything. We asked for some jam & juice, which was provided the prior morning. He replied with "breakfast service does not start until 8." We told him we had informed Youssef of the situation; he gave us the requested items. More customer service blunders ensued; we never asked for anything out of the ordinary. Barak's poor service was to the point where we'd recommend staying elsewhere to avoid the frustration.

8/10 Good

Wolfie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice area....
nice area as long as you have gps on your phone to get back without exiting the area

8/10 Good

Marco, Vancouver, BC

Liked: Staff & service, room comfort
Great staff and service
It is amazing the fact that just behind the entrance door of the Riad the environment changes. The owner/manager was very helpful and friendly and took all the necessary time to inform us and guide us about the destination. I firmly recommend this property

10/10 Excellent

Fred, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely quiet oasis
A lovely quiet riad, quite a way out from the centre but that gives you a great walk through the souks to get there. Although the rooms are small, the rooftop terrace more than makes up for it, with lots of space to sit and relax.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great building service but not well located
Lovely building, confortable and clean rooms, very good service. However the surroundings are quite tricky.

4/10 Poor

Marc, London

Disliked: Staff & service, property conditions & facilities, room comfort
Character Yes, a hotel...no!
I am by no way a fierce critic, and I would not normally bother to write a review but there were a few niggling things regarding this property that I feel I should make people aware. I visited in December and at night it gets cold, the rooms open directly to the open air courtyard there is no heating in the rooms and they charge you extra to rent a tiny electrical heater that I literally had to position next to my feet (fire risk) to keep to some level of warmth. The windows and doors to my room were hardly secure, more like wooden air vents and my lock was practically falling off. I had a lovely huge jacuzzi bath - It did not work and the hot water would only last to fill it about 3 inches! wifi did not work in the room, you have to go out to the courtyard to recieve reception and it is then very intermittent. You have to knock the door to come in from teh street there is no key to get in, sometimes you are waiting a very long time. I was advised it would be 6% extra to pay by credit/debit card, and this was a bank fee, not theirs. I accept this is as fine, but it should be made clear on the hotels.com website, the guy on reception did not seem to get this, when I suggested this! I did bring these issues up with them, no effort was made to remedy it, and no alternative room was offered with a better lock, It was only 2 nights so i thought I would just put up with it!

8/10 Good

Andy, Glasgow, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad El Sagaya in Marrakech Medina
To find the hotel it's best to get a taxi and have a written note of the address as many taxi drivers were unaware of the location. Once there, it's a genuine oasis of calm in a pretty hectic and bustling neighbourhood of the Medina. It's only a short walk to the souks and Djeema El Fna, as well as Gueliz and the Majorelle Gardens. The staff were friendly and polite and although the group I was with spoke almost exclusively English, they were attentive and couldn't have done more to help. The owner does speak great English but with limited French and a little patience on both sides, you can easily understand/be understood by all staff. The rooms were really clean and comfortable and the Riad is a prime example of it's type. The roof terrace is a great place to catch some sun or relax with a quiet drink (bring your own) in the evening. It's worth remembering that this isn't a 5* hotel so the pool is pretty small and there are no TV's in the room but if you want to stay someplace authentic and in the heart of the Medina then I really couldn't recommend the hotel more highly.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
bad stay
First of all i've like to note that the fee noted at hotels.com isn't the fee you'll end up paying because the hotel will charge you with some extra taxes (somewhat 25 % of the price on hotels.com). Off course it's our problem as the buyer of such a stay to note the text with little letters, but i've never experienced such extra taxes before and found it disgracefull. The staff was nice enough, but not really good at english which would have helped a lot. When asked about what to see outside Marrakesh, which in itself is an absolutely horrible city which we're never going back to, we were just refered to some board with a small variety of tours which we found somewhat expensive and inadeccuate. We ask the hotel staff where they normale are going when then go for a picknick and with what kind of transport and so on, but again there just refered to the board. well, in the end we took a 2 day trip to the city Essaouri, which is a much nicer city, because we couldn't stand marrakesh any longer, but when we came back to this riad, someone had taken a s**t in our toilet and the s**t was actually still in the toilet and absolutely unflushably because of it's huge size! we ovbiously complained and got to change room for that last night. our room was the smallest of their rooms and it had no window, and even though we were the only guests in the riad we were not allowed to change room, only if we'd pay more. The aircondition in our room was airconditioning, it was just one of those propel-things, and it was half broken so it made a lot of noise which made it dificult to sleep. the breakfast was pretty standard, some morrocan pancakes, a bit a bread and some tea and juice - i guess it was fine. the riad in itself is nice, especially the court-yard with the small pool. But a minus is that the owner's son lives in the room just next to the pool and some off the days he had the telly going extremely loud while he himself was out taking a dip in the pool or resting in the courtyard - just a small annoyance, but it all adds up. Overall my view of the riad could be twisted a bit towards all the negatives because of the fact that my girlfriend and I absolutely hated marrakesh as a city. If you expect to find a cheaper and closer destination, as a european, than india - then don't. You'll end up questioning yourself why you like india, and that bracked of countries, but still dislike this one. even despite our resentment of the city I think that all the facts I've been able to add up about the riad makes it for a pretty bad review and I'll advice anyone who wants to go there to be aware of the extra charges they'll put on you.

6/10 Okay

Sam, London

Liked: Cleanliness, room comfort
Good, not great
Our first experience with the riad saw us waiting outside the airport for an hour, waiting for our pre-arranged pick-up. We were later told the man who had come to pick us up 'couldn't find us'.. so we were left to battle it out with the taxi drivers hovering around the arrivals area. However, once we got there, the riad itself was very nice inside - we had the smallest room on the second floor, but it was comfortable and clean. The bathroom had some major issues, including the floor flooding every time we showered, and the curtain separating the bedroom from the bathroom took some getting used to. The roof area was fantastic - a really good place to chill out away from the madness outside. Also loved the resident dog, tortoise and noisy finches. The riad ?receptionist was pleasant but didn't speak a lot of English. There were a few occasions where we weren't sure if he had simply miscommunicated himself, or had been relaxed with the truth, i.e. our excursion costing 100 dh more than agreed the night before, the drive taking three hours instead of one hour.... The only other staff we met was the cleaner, who was also friendly but spoke minimal English. Breakfast was good, although repetitive. The riad, being open, meant that you could always hear the noises of other guests, but this wasn't a big deal. Overall, it was good for the price, but not great.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Riad in the old part of the town. Would stay there again.
Stayed 5 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

christine, romilly

Liked: Cleanliness, staff & service, room comfort
Tout était parfait sauf...
Personnel super accueillant on se sent en sécurité avec le veilleur de nuit Le riad est magnifique tout rappel le Maroc Mais la grosse déception sur les transats avec des matelas troués et sale dommage il suffirait de les changer et tous serait parfait
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
hotel assez médiocre et assez peu accueillant
Dès mon arrivée on a essayé de m'arnaquer sur le prix. Quelques jours avant mon arrivée, on ma' supprimé la dernière nuit. J'ai dû trouver moi-même un autre hébergement!!! le 3ème jour sur4 on m'a fait changer de chambre sans me demander mon avis car des clients de l'année dernière arrivaient et voulaient cette chambre!!! Petit déjeûner rigoureusement le même chaque jour (diabétiques: à fuir!!!!) Propreté des lieux très douteuse.
Stayed 4 nights in Oct 2017

8/10 Good

antoine, le havre

Liked: Cleanliness, room comfort
Joli riad à 20 min à pied de la medina
Super petit déj avec une dame très souriante et douce. Le riad est très charmant et calme pour le prix et la terasse sur le toit super. Au niveau du staff je dirais juste bon mais pas de conseils sur ce qu'il faut visiter ou de bonnes adresses où aller manger.
Stayed 3 nights in Sep 2017

2/10 Terrible

ben bihi , france

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je ne recommande as
Je ne recommande je signale ce site digne de voleur merci
Stayed 5 nights in Jul 2017

6/10 Okay

MARIA

Disliked: Cleanliness, property conditions & facilities, room comfort
god beliggenhed, men godt slidt
et dejligt ophold, men alt er slidt, og morgenmaden er meget spartansk

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Centralt hotel.
Hotellet var utroligt koldt i januar. Personalet er meget venlige, virkelig god morgenmad og god beliggenhed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Riad clásico, si buscas algo típico, es el lugar adecuado. El personal es muy amable.

10/10 Excellent

Romain, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
Séjour en couplé très bien accueilli service au top

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Matteo, Milano

Buona soluzione, ma non la migliore
Appena dentro alla medina, zona comodissima per la fermata dei pullman e i giardini Majorelle. Le condizioni sono però appena sotto la media dei Riad marocchini. Il wi-fi era debole e la doccia poco pratica.

6/10 Okay

Chris, Gothenburg

Liked: Cleanliness, staff & service, property conditions & facilities
Ok riad on one of the main streets in the medina.
Average riad - nothing too special. Good location close to one of the gates and situated on a main street. Pretty easy to find.