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Riad Assala

4.0 star property
Riad with a steam room, a short walk to Jemaa el-Fnaa

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November 2024

Photo gallery for Riad Assala

In-room safe, individually decorated, individually furnished
Terrace/patio
Courtyard
In-room safe, individually decorated, individually furnished
Breakfast, lunch, dinner served; Moroccan cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite (Bahia)

Junior Suite (Bahia) | In-room safe, individually decorated, individually furnished

Junior Suite (Bahia)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
In-room safe
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Casa)

Standard Double Room (Casa) | In-room safe, individually decorated, individually furnished

Standard Double Room (Casa)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Romantic Suite (Douéria)

Romantic Suite (Douéria) | In-room safe, individually decorated, individually furnished

Romantic Suite (Douéria)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Double Room, Balcony (Essaouira)

Premium Double Room, Balcony (Essaouira) | In-room safe, individually decorated, individually furnished

Premium Double Room, Balcony (Essaouira)

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (Fez)

Twin Room (Fez) | In-room safe, individually decorated, individually furnished

Twin Room (Fez)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
In-room safe
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Patio (Atlas)

Deluxe Double Room, Patio (Atlas) | Lobby

Deluxe Double Room, Patio (Atlas)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
In-room safe
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior
Riad Marraplace
Breakfast included
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (457)
The price is SAR 295
SAR 346 total
includes taxes & fees
14 Oct - 15 Oct
Riad Marraplace

About the neighborhood

Map
8 derb Ouayhah, Sidi Abdelaziz, Marrakech, 40000

What's nearby

  • Le Jardin Secret - 2 min walk
  • Marrakech Museum - 5 min walk
  • Jemaa el-Fnaa - 10 min walk
  • Bahia Palace - 19 min walk
  • Majorelle Garden - 5 min drive

Getting around

  • Marrakech Central Station - 19 min drive
  • Menara Airport (RAK) - 25 min drive

Restaurants

  • ‪Nomad - ‬6 min walk
  • ‪Le Jardin - ‬1 min walk
  • ‪Café des Épices - ‬6 min walk
  • ‪Terrasse des Épices - ‬2 min walk
  • ‪Fnaque berbere - ‬8 min walk

About this property

Riad Assala

Upscale riad near Jemaa el-Fnaa
Take advantage of an adjacent golf course, a rooftop terrace, and a garden at Riad Assala. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a manicure/pedicure or a massage. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and concierge services
  • A front-desk safe, tour/ticket assistance, and a 24-hour front desk
  • Meeting rooms and luggage storage
  • Guest reviews say good things about the overall condition
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Heating and daily housekeeping

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 200 mi (EUR 3 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 7 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 17.00 per vehicle (one way)
  • Nearby parking fee: EUR 3 per night (1056102 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riad Assala Marrakech
Assala Marrakech
Riad Assala Riad
Riad Assala Marrakech
Riad Assala Riad Marrakech

Frequently asked questions

Does Riad Assala have a pool?

Yes, this property has an outdoor pool.

Is Riad Assala pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Riad Assala?

Check-in start time: 7 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Riad Assala?

Check-out is at noon.

Does Riad Assala provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 17.00 per vehicle applies.

Where is Riad Assala located?

Located in Medina, this golf riad is within a 10-minute walk of Souk Cherifia and Jemaa el-Fnaa. Le Jardin Secret and Ben Youssef Mosque are just steps away.

Riad Assala Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 50 reviews" "
Rating 8 - Good. 18 out of 50 reviews" "
Rating 6 - Okay. 0 out of 50 reviews" "
Rating 4 - Poor. 3 out of 50 reviews" "
Rating 2 - Terrible. 3 out of 50 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, room spacious and clean.
Stayed 3 nights in Jan 2020

2/10 Terrible

Leona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/10 Poor

Jayce

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
You get what you pay for—opt to pay more
The riad was quite far from the entrance and we had to drag our bags over 5 minutes through the Medina to get to the riad. There also was a horrible stench right outside the riad. They were extremely nice once we made it inside the venture to get there just was not pleasant. The bathroom also did not have a door which was gross. Lastly their recommended transportation to and from the airport was overpriced and he was extremely rude.
Stayed 3 nights in Sep 2019

10/10 Excellent

Steve, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in Marrakech at Riad Assala. The staff were all really friendly and extremely helpful. When we arrived from the airport in the transport they had arranged for us Ahmed met us at our taxi and took our cases through the narrow streets to the Riad where we were greeted by Fatima and Mustafa and offered mint tea as we settled in. They were also very accomodating to my wife's need of a gluten free diet and provided us with delicious food (breakfast every day and some dinners). The location in the heart of the medina was great being within walking distance of most of the main tourist attractions. When we left they once again organised our transport to the airport and Ahmed helped take our cases to the pick up point ensuring that we and our luggage were safely aboard. We would heartily recommend Riad Assala to anyone visiting Marrakech.
Stayed 6 nights in Apr 2019

8/10 Good

TC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Riad in very central location, albeit accessed by a small (dark) alley. Staff were brilliant for friendliness and helpfulness.
Stayed 4 nights in Jan 2019

10/10 Excellent

Chiara, Marrakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad in the heart of the Médina, close to the souk and other attractions. Staff friendly and able to speak English, Spanish, French and Arabic so comunication was excellent!! The Road was beautiful and in great condition, the bfast room/dining room lovely and relaxing. Bfast was excellent and included omelette, yogurt, maroccan bread with marmalade and honey, mint tea, coffe and orange juice.
Stayed 3 nights in Oct 2018

10/10 Excellent

Marcus/Shannon, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let me start by saying I was a little nervous about using Expedia to pick us up at the airport and drop us off at the hotel. If you are anything like me don’t worry it work for us. I was extremely happy a repensative was sent to pick us up from drop off point. I do not know if they knew we wasn’t moving because it so busy when you are dropped off, but it was appreciated. This should be a norm for all guest if it’s not. Arrived and was greeted with open arms, the hotel staff really took care of us. They guide us every step of the way. They were very understanding of language barriers and found the person who spoke English well. The room was comfortable, beware the water is so hot. Loved it. Also the dinner was great on first night to get your bearing. I asked for a laundry mat and they even washed our clothes for a small fee which freed us up too enjoy more of Morocco. This was one of the best Raid we have stayed in. So if you book you shouldn’t be disappointed. Rooms are decent size for money, no tv but we not there too watch tv. Enjoyed our stayed and if we go back we will definitely book again. The bed was a little too firm for my taste, however it was clean.
Stayed 4 nights in Sep 2018

10/10 Excellent

SK, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahmed & Fatima made our stay at Riad Assala. They were accommodating and kind, even with the language barrier. The riad itself is like a quiet refuge in the busy city. We loved it so much we booked with them again at the end of our stay. One thing to note: it’s a little tricky to find (you have to go down a few internal alleys). It’s helpful to download map.me app to give you precise directions.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Disappointing and not worth the money at all
We did NOT enjoy our experience at Riad Assala at all. 1) After making the reservation, Catherine emailed us to ask if we would like dinner arranged for our arrival. We followed up with her via email 5 times to ask re: menu, pricing and other details, but never heard back. When we arrived to check in, we were told that they had dinner ready for us. We weren't hungry and felt guilty for turning down food prepared for us; however it was $35 per person, and we did not want to pay that much for a dinner we didn't want. The staff insisted that we ordered it but we showed them our booking to confirm that we did not. 2) One night my husband fell ill and we couldn't go out for dinner. I asked the riad staff if they could order food delivery for me (since I don't speak french and most delivery places required an order in french), but they declined and said it wasn't allowed. I asked if they had anything at the riad I could eat (I was willing to pay); they said nothing was available. I went to bed hungry that night. I was extremely upset. 3) Overall, there was a sense of stinginess at the riad. Anytime we asked for something, the answer was no. No extra egg, no soap, no water. They were very rigid in their rules. 4) Make sure you get the hotel to arrange for pickup from airport or you will never find it yourself. Positives: The staff was usually helpful and would go outside the riad to show us directions. They were nice people.

10/10 Excellent

Danika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We enjoyed our stay at Riad Assala. Staff was friendly & helpful, space was clean, and in a great central location within the Medina.
Stayed 4 nights in Oct 2017

8/10 Good

Gary, NW England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for walking everywhere and chilled.
Very quiet and chilled even tho very central. Staff very helpful and polite.
Stayed 3 nights in Jun 2017

10/10 Excellent

Laura, London / Mallorca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Riad in Marrakech
Really nice experience. Well located, the room was so cute, and the breakfast delicious. We are very happy :)

8/10 Good

steve, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the centre of the Riad
Marrakech and rhe Riad Assala is like no place/hotel I've ever stayed. The hotel booked a taxi from the airport which has is essential (20 euros) as a) the driving and mopeds are crazy, worse than Rome by a factor of 10, b) you wouldn't find the hotel as it's stuck in the centre of the Riad, souk area hidden away in the maze of small lanes. The taxi drops you at the edge of the Riad the Fatima comes to greet you and walk you in to the hotel. Take small notes with you and tip the porter about 20 drm. The hotel itself is totally authentic Moroccan, not lavish like the newer hotels in the new town but an experience for I would say a max of 3 days. Do not expect a TVs or bath just expect warmth, friendliness and a good central point for exploring the Riad. The decor is brushed shiny concrete, patterned rugs vivid colours. There are 2 main roof terraces to relax on accessed via narrow staircases, a hamman and a beautiful courtyard for taking the local mint tea. You are next door to a mosque so the call for prayer will wake you but that just adds to the atmosphere. Breakfast is the basics of pancakes, omelette, local rolls and farms plus a yoghurt. Evening meal is traditional Moroccan Fabre basic but ok. The souks are an assault on the senses in every way, the smells, noise and can be intimidating if you don't buy into the bartering process. Everything from a snack to a carpet is bartered, it can be exhausting on day 1, start incredibly low as they will start stupidly high.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vibrant break before Christmas
Short break prior to Christmas and loved it although found the huddle and bustle to be more tiring than I had expected and my daughter was a little overwhelmed with the constant shouts to go into their store

8/10 Good

Suem, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Riad
Riad Assala is conviniently located in the medina and a short walk to Jamaa El Fna square. Catherine and her staff are great. Breakfast was included and they were very acccomodating on days when you have early excursions. Note: we stayed in the room that is above the front door of the Riad so it got pretty loud at night and in the morning. A few of the wall sockets did not work. The water pressure in the bathroom was not that great and we actually ran out of hot water one night right in the middle of my shower. The room was small so I feel like it would have been a better fit for a single occupant.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful riad in the heart of Marrakesh Medina!
Very nice Riad close to all the action of Marrakesh while still providing quiet tranquility inside its walls. The customer service was great! Highly recommended!

2/10 Terrible

Leila

Stayed 3 nights in Aug 2019

8/10 Good

GIANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia...
Llegar fue un poco complicado por las calles del Zoco. De ahí en fuera todo muy bien!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'emplacement est idéal dans la medina. Beaucoup de petits commerces à proximité. La place jemaa el Fna est facilement accessible à pied.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich bin Anfang März mit meiner Freundin nach Marrakech gereist. Das Riad liegt versteckt in einer Seitengasse, dennoch sehr zentral in Mitten der Médina. Wir wurden vom Hotelpersonal netterweise von unserem Taxi abgeholt und zum Riad gebracht. Alle wichtigen Sehenswürdigkeiten sind fußläufig zu erreichen. Obwohl man quasi direkt in einem Souk wohnt, ist es im Riad erstaunlich ruhig und erholsam. Der Pool bietet eine gute Gelegenheit zum Abkühlen und auf der verwinkelten Dachterrasse ist eine Erholung von der turbulenten Stadt möglich. In der Unterkunft haben wir uns sehr wohl gefühlt. Alle Mitarbeiter waren herzlich und zuvorkommend, haben uns bei jeder noch so kleinen Frage geholfen und wussten immer genau wann der richtige Zeitpunkt war, um uns eine Kanne frischen Minztee anzubieten ;) Merci beaucoup!
Stayed 4 nights in Mar 2019

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superbe!
Séjour formidable,emplacement parfait ,lieu typique ,beaux décors ,confortable, douillet ,chaleureux Accueil ,discrétion ,gentillesse efficacité du personnel Les petits déjeuners "fait maisons"de Fatima sont exquis !
Stayed 5 nights in Feb 2019

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 notti a Marrakech
Bellissimo riad, centrale ma una volta entrati si abbandona totalmente la frenesia della medina per rilassarsi tra alberi e fontane. Colazione ottima. Servizio cordiale e attento
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heel mooi, proper en centraal gelegen ! Heel lieve personeel
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Wir fühlten uns unsicher!
Das Zimmer war nur durch ein vom Hotel gestelltes Vorhängeschloss zu sichern. Leider hing das Schloss am Abend immer offen an der Tür. Das Zimmer stand damit den ganzen Tag offen. Die Dusche war verstopft, nach einer Minute duschen stand das Wasser für Stunden. Die Reparatur war während unseres Aufenthaltes nicht möglich. Ein Fenster schloss nicht, man konnte uns aus dem innenhof während der Nacht beim Schlafen beobachten, auch diese Reperatur konnte nicht während unseres Aufenthaltes durchgeführt werden. Ein Wechsel des Zimmers war nicht möglich. Verschiedene Mitarbeiter wollten uns Touren, Mietwagen etc verkaufen, als wir nichts kauften liess man uns jedoch in Ruhe. Bei Abreise wollte man das via hotels.com bereits bezahlte nochmals kassieren. Es scheint hier ein (temporäres?) IT Problem zu geben, wir empfehlen eine ausgedruckte Zahlungsbestätigung dabei zu haben. Am Ende liess uns der sehr freundliche Mitarbeiter gehen und glaubte uns. Zum positivem: Der Ort ist sehr zentral. Das Bad (exklusive der Dusche) ist auf gutem Niveau und sauber. Die Zimmer geräumig, das gesamte Hotel für ein Riad sehr hochwertig. (wir kennen schon ein paar). Das Frühstück ist nicht abwechslungsreich jedoch umfangreich und lecker.
Stayed 2 nights in Nov 2018