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Medina Loft & Spa

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

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Photo gallery for Medina Loft & Spa

Seasonal outdoor pool
Reception
Front of property
Apartment, 2 Bedrooms | 3 bedrooms, premium bedding, down comforters, minibar
Apartment, 2 Bedrooms | 3 bedrooms, premium bedding, down comforters, minibar

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room, 1 Bedroom

Junior Room, 1 Bedroom | 3 bedrooms, premium bedding, down comforters, minibar

Junior Room, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 3 bedrooms, premium bedding, down comforters, minibar

Apartment, 2 Bedrooms

Highlights

Yard
Soundproofed
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
3 bedrooms
  • 135 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 3 bedrooms, premium bedding, down comforters, minibar

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout drapes/curtains
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
No 5 lot OLM 2 neighborhood El Ghoul, Marrakech, 40000

What's nearby

  • Marrakech Plaza - 3 min drive - 2.1 km
  • Palais des Congrès - 3 min drive - 2.7 km
  • Le Grand Casino de la Mamounia - 3 min drive - 2.4 km
  • Majorelle Garden - 3 min drive - 2.7 km
  • Jemaa el-Fnaa - 6 min drive - 4.3 km

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 17 min drive

Restaurants

  • ‪Montecristo - ‬13 min walk
  • ‪Fayrouz Charwama Loubnane - ‬9 min walk
  • ‪Haj Boujemaa - ‬11 min walk
  • ‪SALAD BOX - ‬9 min walk
  • ‪Chez Ouazzani - ‬13 min walk

About this property

Medina Loft & Spa

Luxury family-friendly hotel near Avenue Mohamed VI
At Medina Loft & Spa, you can look forward to a poolside bar, a terrace, and a coffee shop/cafe. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski-in/ski-out access. Treat yourself to a body treatment, a massage, or a manicure/pedicure at SPA Medina Loft, the onsite spa. The on-site restaurant, The Terrace Lofts, features al fresco dining. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), a 24-hour front desk, and concierge services
Room features
All guestrooms at Medina Loft & Spa boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and bathrobes.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down comforters
  • Rainfall showers and designer toiletries
  • 42-inch Smart TVs with premium channels
  • Ovens, stovetops, and freezers

Languages

Arabic, English, French

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Interior detail

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • The Terrace Lofts

Things to do

  • Children's pool
  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski-in/ski-out access
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath/hammam

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch Smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Minibar
  • Oven
  • Stovetop

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from May to December
No pets and no service animals are allowed at this property
Guests under 3 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Médina Loft
Médina Loft Hotel
Médina Loft Hotel Marrakech
Médina Loft Marrakech
Medina Loft Hotel Marrakech
Medina Loft Hotel
Medina Loft Marrakech
Medina Loft
Medina Loft & Spa Hotel
Medina Loft & Spa Marrakech
Medina Loft & Spa Hotel Marrakech

Frequently asked questions

Does Medina Loft & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Medina Loft & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Medina Loft & Spa?

Self parking is free at this property.

What time is check-in at Medina Loft & Spa?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Medina Loft & Spa?

Check-out is at 11 AM.

Does Medina Loft & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 200.00 per vehicle applies.

Where is Medina Loft & Spa located?

Conveniently located near the ski slopes, this hotel in Gueliz is within 3 mi (5 km) of Business Services Center, Jemaa el-Fnaa, and Majorelle Garden. Avenue Mohamed VI and Carré Eden Shopping Center are also within 1 mi (2 km). Marrakech Central Station is 25 minutes by foot.

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Medina Loft & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

9.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Nisserine

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

ifran

Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
Établissement à la hauteur des 5 étoiles. Serveur du matin très gentil. On a déjeuné au restaurant de l hotel très bon. Le petit déjeuner est copieux. L appartement était magnifique et très propre tout est à disposition. On reviendra volontier.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

lovette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and super awesome staff
Our stay at Medina loft and Spa was amazing. Kanza was super awesome she arranged a driver for us who took us to the main sites we wanted to see. He was also totally awesome. Everything was fantastic! Marrakech is a beautiful city. Our hotel was within walking distance to everything including the bus and train station to go to our other destinations in Morocco. I would highly recommend Medina Hotel And Spa!!! It's clean, the rooms are large apt size with all the conveniences of home, the restaurant served excellent food, location was great and All of the staff were awesome in making sure our visit to Marrakech was perfect! Thank you to Kanza and all of the staff at Medina hotel loft and Spa for making our visit to Marrakech super awesome and memorable. Lovette Davis
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this prooerty for 4 days with my wife and 3 kids. All i can say is what an amazing apartment very modern clean, staff are fantastic and really care about their customers. This is fantastic value for money. Only thing that lets it down is the pool is abit small and is not heated and was cold to swim in, so we never used it and that was in 27 degrees sunshine awell. Shops are close by. The main souk bazaar and square is just 5 mins in a taxi. Although the markets and food places are walking distance. In a very quiet area no sound of traffic just peace and quiet and birds tweeting away. I highly reccomend this apartment the receptionists were very polite and helpful. When they make an error they quick to fix the problem to make sure cust is happy. 10/10 , cant reccomend enough......extremely spacous apartment. Dont hesiate !!book it now!!
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Chambre correct, petit déjeuner bien, serveur attentionné terrasse tres sympathique.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good.
Do it. Don't stay for the pool or the bar or the restaurant but if your looking for a comfortable spacious safe place to stay thats away from the crazy city centre then this place scores highly. The hotel is 'just' out of town. We walked into the centre in 45 minutes. If you get the hotel to book a cab and fix the price then £5 gets you into the centre in 10 minutes. Airport in a taxi £6 The breakfast is quality french fare. Some french language would go a long way in this hotel - but that is true for the whole of Marrakech. The wife loved a 30 minute hotel £20 massage nearest supermarket - 5 mins. Off licence - 9 mins. wifi - just pool - just
Stayed 3 nights in Mar 2019

2/10 Terrible

Daniel

Disliked: Staff & service, room comfort
Ciertamente una estafa
Una estancia lamentable, ciertamente es una estafa. Está lejos de todo, no hay comunicación, no tiene servicios y hace frío en las habitaciones. Al llegar al hotel nos recibió un hombre bastante amable que nos enseñó las habitaciones pero el resto de los días las recepcionistas ni nos buscaron un taxi, ni nos hicieron caso con el aire acondicionado, ni nos imprimieron los billetes. Asimismo, y ya cansados de la situación, les pedimos una hoja de reclamaciones pero no tenían o no nos la quisieron dar. Sinceramente he estado en muchos hoteles de 4 y 5 estrellas pero a este pese a ser las habitaciones muy grandes y venderse muy bien, se le caen las estrellas por su propio peso. Solo recomendable para quienes quieran estar en un apartamento sin servicios y a las afueras, en una zona no muy agradable.
Stayed 2 nights in Feb 2019

8/10 Good

CLN, Le Mans

Liked: Cleanliness, staff & service, room comfort
L’établissement en lui-même ne souffre pas beaucoup de critiques. Le personnel est charmant, la cuisine très correcte, les petits déjeuners sont très copieux, les appartements sont vastes, propres et agréables, le ménage est efficace, le service des repas en chambre est ponctuel et fait avec le sourire... Deux points négatifs cependant : - sa situation : situé dans le quartier du lycée Français de Marrakech (les élèves étaient en vacances pendant notre séjour) il est un peu excentré. La vue n’est pas extraordinaire et donnait, pendant notre séjour, sur des travaux ; les montagnes de l’Atlas, bien que visibles de la petite terrasse, semblaient bien loin... - les travaux dans l’hôtel : la vie hors des appartements se trouvent sur la terrasse de toit : restaurant, vue, hammam, (très petite) piscine... Durant notre séjour, des travaux ont rendu la terrasse inaccessible. Dommage. Je pense que c’est un endroit qui peut être agréable pour prendre son petit-déjeuner ou un verre après une longue journée de balade.
Stayed 4 nights in Dec 2018

4/10 Poor

Ebrahim

Disliked: Staff & service
Poor Experience
The hotel is not a 5 star hotel. They charged me 120 dirhams for water lol. Further to this the pool area was not available, breakfast was limited to the same basic stuff that would be brought to our room all cold. There is no choice. The water in the room did not work and when we complained they said there is nothing they can do. Further to this when I checked out they insisted I pay another 250 dirhams for a bent mirror that was this way when we arrived.
Stayed 6 nights in Dec 2018

10/10 Excellent

naveed, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel with 5 star facilities. Rooms are clean and breakfast is good.
Stayed 2 nights in Oct 2018

8/10 Good

Paolo

Liked: Cleanliness, property conditions & facilities, room comfort
Sadness overload
Location was very isolated and it seems scary to walk alone.
Stayed 2 nights in Oct 2018

2/10 Terrible

Nick, Miami

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Upon arriving Front desk desk manager stated they do not accept 3 adult people as requested in the booking paid to Expedia He said they Do Not want to do business with Expedia because Expedia hold more money than it suppost to be. That is something that is not irrelevant to us. Business relationship between Medina Loft & Sps and Expedia is not our business They overcharged me with extra 90 Euros for the 3rd person. In the booking itinerary appear a request for 3 adult people
Stayed 3 nights in May 2018

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel
Our stay at the Medina Lofts and Spa was outstanding! The staff was extremely helpful and made our stay very comfortable and welcoming. Yasin and the other front desk employees were very accommodating and provided us with great food recommendations and set up tours at our request. We would absolutely stay at this hotel again. Thank you Medina Lofts and Span!

10/10 Excellent

Einar Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Very big two bedroom appartment. Very high standard.

10/10 Excellent

Catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marakech
Hotellet var bra för utom Polen som var liten det var inte som bilden på nätet .
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I've stayed in Marrakech in my 5 visits. Would recommend to everyone travelling to Marrackech.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Dr M, UK

Liked: Cleanliness
Disliked: Room comfort
Misadvertised
This has tried to give a 5* experience but falls short on attention to detail. Mis advertised as having relaxing bath tubs but nil in our superior apartment and this was one of the reasons for booking. Says kitchen is fully equipped but no crockery or utensils to use! Biggest problem is noise. Located right in front of a sports academy for children/teens. Daily noise of them training. For our stay 2 days involved noise pollution of their commentary and music for their tournaments from 8am to 5pm. So loud the inside of our apartment vibrated.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Ali

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stedet har mange begræninger i form af restriktioner som fx hvem man må have med til hotellet og stedet er røgfrit hvilket ikke giver nogen som helst mening, da det er tilladt at ryge alle andre steder i morrokko ! Alt i alt en ringe oplevelse !