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Hotel Hasna

3.0 star property
Hotel with 2 restaurants, near Jemaa el-Fnaa

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January 2025

Photo gallery for Hotel Hasna

Interior
Exterior
Outdoor pool
Interior detail
Single Room | Rollaway beds, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Rollaway beds, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Cable channels
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Rollaway beds, free WiFi, bed sheets

Double or Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Rollaway beds, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Single Room | Rollaway beds, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
247 Avenue Mohamed V, Guéliz, Marrakech, 40020

What's nearby

  • Marrakech Plaza - 4 min walk - 0.3 km
  • Palais des Congrès - 15 min walk - 1.3 km
  • Majorelle Garden - 2 min drive - 1.7 km
  • Menara Mall - 2 min drive - 2.5 km
  • Jemaa el-Fnaa - 3 min drive - 1.9 km

Getting around

  • Marrakech Central Station - 17 min walk
  • Menara Airport (RAK) - 11 min drive

Restaurants

  • ‪L'escapade - ‬2 min walk
  • ‪L'ADRESSE - ‬2 min walk
  • ‪Layali Karoun - ‬3 min walk
  • ‪Charif Pâtisserie - ‬3 min walk
  • ‪Sports Lounge - ‬4 min walk

About this property

Hotel Hasna

Hotel near Avenue Mohamed VI
Close to Majorelle Garden and Menara Mall, Hotel Hasna provides free continental breakfast, dry cleaning/laundry services, and 2 restaurants. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • A TV in the lobby, a front-desk safe, and a 24-hour front desk
  • A porter/bellhop, an elevator, and concierge services
  • Luggage storage
Room features
All 50 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Free continental breakfast
  • 2 restaurants
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop

Accessibility

  • Elevator

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Refrigerator

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Hasna Marrakech
Hasna Marrakech
Hotel Hasna Hotel
Hotel Hasna Marrakech
Hotel Hasna Hotel Marrakech

Frequently asked questions

Does Hotel Hasna have a pool?

Yes, this property has an outdoor pool.

Is Hotel Hasna pet-friendly?

Yes, Hotel Hasna allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet.

How much is parking at Hotel Hasna?

This hotel doesn't offer parking.

What time is check-in at Hotel Hasna?

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Hasna?

Check-out is at noon.

Where is Hotel Hasna located?

Located in Gueliz, this hotel is within a 15-minute walk of Place du 16 November and Avenue Mohamed VI. Jemaa el-Fnaa and Menara Mall are also within 1 mi (2 km). Marrakech Central Station is 17 minutes by foot.

Hotel Hasna Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 6 out of 34 reviews" "
Rating 4 - Poor. 6 out of 34 reviews" "
Rating 2 - Terrible. 7 out of 34 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
50/50
Hot water was unavailable. Air conditioning remote was unavailable. Inexperienced reception team.
Stayed 1 night in Jun 2019

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK THIS HOTEL
What a joke. DO NOT STAY HERE. We booked this hotel upon arrival the hotel was under construction and was not available for us to enter. Someone came out and informed us they moved us to Hotel Hicham, I was told to find a taxi and go there. The worst experience I have ever had
Stayed 4 nights in May 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
The hotel was poor, rooms dated, air conditioning was not working well. Rooms were not clean, rugs dirty, patio doors in room 401 were not accessible. No roof terrace and pool as described. Young female receptionist was unfriendly and unhelpful. Location was good. Continental breakfast was poor and basic. No snacks or drinks available and no facilities in rooms. Would not recommend
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, needs improvement
Booked at the last minute after another booking cancelled on us and we needed a room late at night. Friendly staff, good location, however...the room was old, dated and dirty. The shower curtain stopped a foot above the shower, patches of plaster were missing from the ceiling, one of the light fittings was coming loose and the room smelled musty. The sheets looked clean but I’m not sure about the blankets and pillowcases. We faced onto a balcony and someone was staring into the room one morning while I was still in bed with the window slightly open, we think he was another guest. We travel all the time and this is one of the worst hotels we have ever stayed in due to the cleanliness and dated appearance.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
The property is located in the center of the city and I like this they are kind But they need more cleaning .
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located in the city . Easy to get around. Everyone there was kind and helpful. It’s an old building but enjoyable. Especially waking up to someone’s morning prayer.
Stayed 6 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it filthy with no effort towards cleanliness. It was difficult to identify chromeium in the bathroom; obvious dust in many places. There was confusion as to the booking, although it was eventually resolved.
Stayed 3 nights in Apr 2019

10/10 Excellent

donghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor wifi. Other things were good.
Stayed 1 night in Feb 2019

8/10 Good

Syed al

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice and simple
Amazing hotel Good staff Nice breakfast Very very good location Happy to stay again
Stayed 1 night in Oct 2018

8/10 Good

RABIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Everything was ok , The only thing which a bit annoying , the reception keeps asking you to be quite inside your rooms . Even you just talk on the on the phone at 8:30 pm .
Stayed 1 night in May 2018

8/10 Good

isabelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel HASNA devient hotel MBROUK
Cela fait plusieurs années que nous venons à l'Hotel Hasna et nous n'avons jamais été déçus. Seulement cette année, nous avons découvert que l'hotel avait changer de nom : Hotel MBROUK. Ce qui ne change en rien à la qualité du service mais surpris en arrivant devant l'hotel.
Stayed 1 night in Jan 2020

2/10 Terrible

Raffaele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vecchio con camere piccole letti scomodi, colazione continentale zero, portavano un panino vecchio scongelato una scatolina di marmellata e un mini cornetto ,caffè nero nel bidone e latte nel bidone in un ristorante spoglio e sporco.al momento di pagare la tassa di soggio9negavano la ricevuta di pagamento, perché dicevano che doveva darla hotel.com. sconsiglio questo hotel
Stayed 5 nights in Mar 2019

4/10 Poor

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Gunilla

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Edullinen ja hyvä sijainti. Huone oli epäsiisti ja lämmintä vettä ei tullut.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
L'endroit est bien situé mais tous est vieux lequipement le matériel et le petit déjeuner nul.
Stayed 3 nights in Feb 2019

8/10 Good

Michel

Liked: Staff & service
Disliked: Cleanliness, room comfort
propreté à revoir
Déjà commenté
Stayed 2 nights in Jan 2019

2/10 Terrible

Sissi

Disliked: Cleanliness, property conditions & facilities
Hôtel vieux insalubre sale. A ne pas conseiller même pour une nuit.. Salle de bains désastreuse. Salle. Des travaux à prévoir. On ne peut pas s installer dans la baignoire. De plus la robinetterie est défectueuse.. Des cheveux par terre. Ce n est pas balayé ni lavé par terre à chaque changement de client
Stayed 3 nights in Dec 2018

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Комфортный и экономичный отель
Достаточно чистые номера, уборка каждый день, приветливый персонал, в отеле имеется свой бассейн, отличное месторасположения - до площади Джемаа эль Фна 15-20 минут пешком. Минус - старая мебель, но номера теплые, что немаловажно для глубокой осени в Марокко.
Stayed 2 nights in Nov 2018

8/10 Good

Badher, LYON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon personnel et bonne relation avec la clientèle Grande chambre, lit confortable sauf qu'un coup de nettoyage des robinetterie à revoir (juste un peu de saleté vu que je suis assez maniaque) mais dans l'ensemble à ce prix la c'est bien. Petit déj. normale sans grande surprise mais suffisant (beurre, confiture, pain, jus d'orange frais) 12 min à pied de la place de Marrakech sinon bcp de resto et magasins à 2 minutes
Stayed 2 nights in Nov 2018

6/10 Okay

Trille

Disliked: Room comfort
I hjerte af Marrakesh
Et lille familiehotel. Noget slidt , men rent. Personalet er venlige . Prisen er superbillige og adressen er helt perfekt . Man kan gå til alt herfra . Kæmpe fordel er at de har parkingskælder .
Stayed 1 night in Aug 2018

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities, room comfort
Agreable petit hotel marocain typique
Hôtel marocain typique. Il faut donc respecter les marocains en vacances et leurs habitudes sans agresser l'agent d'accueil s'il manque du papier toilette par exemple ou la télécommande de la climatisation ... Il fera son possible pour vous contenter. La piscine est appréciable après une journée de marche dans la ville. Petit bémol, le petit déjeuner qui est une mauvaise copie d'un petit dej' français.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel proche de toutes commodités.
Calme, bien situé, qualité prix très bien. Chambre un peu juste en superficie.
Stayed 2 nights in Aug 2018

2/10 Terrible

Anaïs

Disliked: Cleanliness, staff & service, property conditions & facilities
Chambres sales ou non faites, réservation des chambres non conformes a ce que j'avais réservé sur internet, personnel non accueillant...
Stayed 1 night in May 2018