Holiday Inn & Suites Marlborough by IHG

3.0 star property
Stay fit, work smart, then unwind in the hotel's cozy atmosphere.

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Photo gallery for Holiday Inn & Suites Marlborough by IHG

Exterior
Indoor pool
Exterior
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
265 Lakeside Ave, Marlborough, MA, 01752

What's nearby

  • Apex Entertainment Center - 3 min drive
  • UMass Memorial - Marlborough Hosptial - 4 min drive
  • New England Sports Center - 6 min drive
  • Marlborough Country Club - 6 min drive
  • Solomon Pond Mall - 7 min drive

Getting around

  • Southborough Station - 13 min drive
  • Logan International Airport (BOS) - 46 min drive

Restaurants

  • ‪Apex Entertainment - ‬20 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Holiday Inn & Suites Marlborough by IHG

Hotel remodeled in 2020
Dry cleaning/laundry services, a bar, and a gym are just a few of the amenities provided at Holiday Inn & Suites Marlborough by IHG. The on-site restaurant, Lago Grille, serves breakfast. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and an elevator
  • ATM/banking services, luggage storage, and a 24-hour front desk
Room features
All 172 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • On-request microwaves, coffee/tea makers, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 11.50-11.50 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lago Grille
  • Lago Lounge

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space (7298 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11.50 to 11.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006431700
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Marlborough
Holiday Inn Marlborough

Frequently asked questions

Does Holiday Inn & Suites Marlborough by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn & Suites Marlborough by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn & Suites Marlborough by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn & Suites Marlborough by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn & Suites Marlborough by IHG?

Check-out is at 11 AM.

Where is Holiday Inn & Suites Marlborough by IHG located?

Situated in Marlborough, this hotel is within 1 mi (2 km) of Peter Rice Homestead and Apex Entertainment Center. John Brown Bell and UMass Memorial - Marlborough Hosptial are also within 2 mi (3 km).

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Holiday Inn & Suites Marlborough by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 209 reviews
Rating 8 - Good. 58 out of 209 reviews
Rating 6 - Okay. 43 out of 209 reviews
Rating 4 - Poor. 19 out of 209 reviews
Rating 2 - Terrible. 13 out of 209 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Amenities
Clean, conveniently located Friendly staff, very good breakfast, easy check in and out
Stayed 1 night in Aug 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here on vacation
Stayed 1 night in Jul 2023

8/10 Good

Veronica

Liked: Staff & service
Hotel was conveniently located with good value for price.
Stayed 1 night in Jul 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.
Stayed 1 night in Sep 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a restaurant & Bar onsite with excellent service & very friendly staff
Stayed 2 nights in Aug 2023

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Could use some more activities within the hotel, especially food.
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasantly surprised with the hotel accommodations. Little pricey cause we booked last minute but the staff and general upkeep of the property are better than most Holiday Inns we've stayed at. Breakfast was really great!
Stayed 1 night in Feb 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Aug 2023

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent hotel
There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
Stayed 3 nights in Oct 2023

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and smells good. Environment is beautiful and rooms are good.
Stayed 2 nights in Sep 2022

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was nice & helpful! The room was clean. The rooms had a natural smell, not a weird smell like other hotels do. The bed were comfy!
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Great!
Stayed 2 nights in Jul 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Extremely Clean! Very courteous staff! Put me in the room that I recommended.
Stayed 2 nights in Aug 2022

8/10 Good

Jon A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovation of a older property. Very clean well maintained
Stayed 1 night in Feb 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Martin the night front desk assistant was extremely helpful and friendly.
Stayed 2 nights in Aug 2022

8/10 Good

Amy

Liked: Cleanliness
Nice
Stayed 2 nights in Aug 2023

10/10 Excellent

Freddy Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2022

6/10 Okay

Peggy

Liked: Staff & service
Disliked: Cleanliness
Proximity to highway and dining places. Easy to get around. Excellent customer service and helpful staff.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend
The hotel was beginning to show it's age but still clean and good place to stay. Caters to groups on weekends (like boys and girls soccer camps). Only downside No breakfasts served on Monday. Would stay there again
Stayed 2 nights in Aug 2022

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, everything perfect……
Stayed 1 night in Jul 2022

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diane&Bert
My husband and I stayed for 2 nights and were very impressed by the Holiday Inn kindness for anything we needed. I am going to make another reservation for Sept 14, 2022 . Great location.
Stayed 2 nights in Sep 2022

8/10 Good

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2022

8/10 Good

Daniel

Overall it was good
Stayed 2 nights in Aug 2022