2/10 Terrible
Haylie
Traveled with partner
18 October 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in around 8pm on a Friday, we were planning to stay two nights. The room we got into was disgusting. Sheets were not changed- filled with crumbs and other things I’m not sure of. The towels smelt and seemed as if they were just hung to dry from the last use and refolded. The three toilet paper rolls on the back of toilet were once soaked. Within ten minutes of being in our room someone came and rattled the knob twice. We found a moldy burger and left over beer in the fridge- seems nothing was looked over after the last occupants left. When asking for a refund, not even for the whole weekend at least one night, i was told no and given no probable reason. When we decided to leave to find a new hotel, it was around 9pm- not even an hour later. We waited at the door for half an hour and the only way I got ahold of the lady was by calling and she told me to leave the key in our room and leave it unlocked. The two stars for staff was because she was nice when we first came in. Definitely wish I read the reviews before booking because they’re all accurate. This place has potential, just clearly lazy staff.
Haylie
Stayed 2 nights in Oct 2024