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Franchise One Hotel

3.0 star property
Art Deco Makati hotel in Makati Central Business District with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Franchise One Hotel

Family Room | Premium bedding, in-room safe, individually decorated
Exterior
Reception
In-room dining
Hallway

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is SAR 148
SAR 179 total
includes taxes & fees
27 Nov - 28 Nov

Room options

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually decorated

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Premium bedding
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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Room

City Garden Hotel Makati

Pool
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is SAR 155
SAR 170 total
includes taxes & fees
7 Dec - 8 Dec
City Garden Hotel Makati

About the neighborhood

Map
7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Makati, Manila, 1230

What's nearby

  • Makati Medical Center - 10 min walk - 0.9 km
  • Greenbelt Shopping Mall - 11 min walk - 1.0 km
  • Glorietta Mall - 17 min walk - 1.5 km
  • SM Mall of Asia - 6 min drive - 4.9 km
  • Newport World Resorts - 6 min drive - 5.3 km

Getting around

  • Libertad LRT Station - 3 min drive
  • Manila Pasay Road Station - 7 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 24 min drive

Restaurants

  • ‪Manmaru Japanese Restaurant - ‬1 min walk
  • ‪Little Tokyo - ‬2 min walk
  • ‪Izakaya Kikufuji - ‬1 min walk
  • ‪Shakey’s - ‬2 min walk
  • ‪Shakey’s - ‬2 min walk

About this property

Franchise One Hotel

Hotel near Greenbelt Shopping Mall
Franchise One Hotel provides amenities like a coffee shop/cafe and a restaurant. Treat yourself to a hot stone massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Luggage storage, multilingual staff, and books
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and bidets
  • 21-inch HDTVs with cable channels and DVD players
  • Refrigerators, daily housekeeping, and desks

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Area shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–1:00 PM: PHP 165-300 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • White Plate
  • White Plate Cafe

Things to do

  • Spa services

Family friendly

  • DVD player
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Books
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 450.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 165 to 300 per person
  • Airport shuttle fee: PHP 950 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franchise One Hotel Makati
Franchise One Hotel
Franchise One Hotel Makati
Franchise One Makati
Franchise 1 Hotel
Franchise One Hotel Makati, Metro Manila
Franchise One Hotel Hotel
Franchise One Hotel Makati
Franchise One Hotel Hotel Makati

Frequently asked questions

Is Franchise One Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Franchise One Hotel?

Self parking is free at this property.

What time is check-in at Franchise One Hotel?

Check-in begins at 1 PM.

What time is check-out at Franchise One Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Franchise One Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of PHP 950 per vehicle applies.

Where is Franchise One Hotel located?

Located in Makati Central Business District, this hotel is within a 15-minute walk of Makati Medical Center and Greenbelt Shopping Mall. Fort Bonifacio and Manila Bay are also within 3 mi (5 km). Manila Pasay Road Station is 7 minutes by foot and Gil Puyat Station is 11 minutes.

Franchise One Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 77 reviews" "
Rating 8 - Good. 26 out of 77 reviews" "
Rating 6 - Okay. 21 out of 77 reviews" "
Rating 4 - Poor. 11 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worse hotel
really bad!

4/10 Poor

N, Pampanga

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Affordable hotel in a good location but...
I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class. Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.

4/10 Poor

eddie, eddie-dallas-TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located.
Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Have seen better
No wifi in room but only lobby; 6 floors and no elevator which sucks after awhile; no AC control so whenever you leave room with key, need room service to turn it on once you return. Room is quite small and so is bathroom. For the price i have been in better rooms in Makati and QC. Won't stay again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. It is a nice hotel for one night. Good eateries nearby and a very safe location

6/10 Okay

Verified traveler

Basic accommodation, convenient for my needs at a very reasonable price without too much frills

10/10 Excellent

emj, cebu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
been there last year and this month october 2015 very nice , relaxing and comfortable .. i will go back there whenever im in manila 👏👍

6/10 Okay

RICK, Centerville ohio USA

Liked: Staff & service, property conditions & facilities, room comfort
take the stairs !
Nice place a few concerns are breakfast did not include American cuisine. They do not have an elevator. I ask for the roaches to cleaned up out of our room while we went to dinner and they did not.

6/10 Okay

okuno, japan

Liked: Staff & service
Disliked: Property conditions & facilities
Ok location but the toilet bowl...
You must need to fix your toilet bowl. It does not drain!

8/10 Good

Francis, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day stay
Mainly chose this hotel b/c of price and location. Very pleasant surprise! From the previous reviews I expected something of lesser experience. There were 3 of us with 2 double beds. The room was clean and tidy, but felt a little small b/c the two other travellers had a little too much luggage. The area felt safe even at night. Lots of shops and street vendors around, so if u needed some necessaries they were close by. The only negative is that they don't have a lift, but there was always someone there to help u with ur baggage.

8/10 Good

Adam, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Internet, too many hotel rules
Overall a very positive experience with excellent cable Internet available for 200 PHP per day, friendly staff, good location near major highways, shopping, and train station, and hot water as well as excellent air conditioning. Unfortunately, the hotels has many rules and just reading them makes one feel like a school child being reprimanded, however this is a minor inconvenience. Cleanliness could have been a bit better, and there were some bugs in the room, but I think this is unavoidable given the tropical climate. I will definitely stay here again on any future visits to Manila.

10/10 Excellent

bangkayz, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
All employees are very cooprative. Hopefully next time there is wifi in every room. Thanks

8/10 Good

JP, USA

Liked: Staff & service, property conditions & facilities
Makati bargain - Lobby internet only
I stayed here in order to pick up my visa for India. The hotel is located in the Makati biz area and thus useful for anything related there. Rooms are small but comfortable. Bed was nice and comfortable, with decent pillows -- something usually missing in the Philippines. Nice shower with big "rain" shower head. internet truly only in lobby. Nice lobby restaurant with good breakfast. 2 shopping malls just around the corner. Good value for what u get.

6/10 Okay

fliplover2001, cagayan de oro city

Liked: Staff & service
hard to find
Very hard to find and hi traffic area, not good for meeting others for fun times.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant experience
taxis didnt know the hotel but found it without any problem. plenty of hot water and internet access was good. the people working there were very friendly and helpful

8/10 Good

Fresh and Clean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Staff was great. Location was 15 minutes (via skyway) to airport. Mang Inasal just around the block. Very clean. Their wifi rules are annoying, you have to ask them for extra 60 minutes over and over. No elevator. Someone has to follow you to your room to turn your a/c on for you.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
On a budget accommodation
The hotel is OK, but we don't think we got a good deal for what we paid.The room was generally OK and clean, but the towels needed replacement.

8/10 Good

John, Helsinki, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good roomservice. Good thing that you could rent a laptop to your room. A small minus to the staff for forgetting my wakeup call one morning.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were great but there was no sunlight in the bedroom, street it was on was pretty rough and not a single taxi driver knew how to find it. Food was great, dining room good.

4/10 Poor

Verified traveler

Disliked: Room comfort
Basic place
Not much here...Basic place with very basic rooms and even more basic bathrooms. Breakfast was not good. Location is off the main drag so requires a taxi ride. It's in the "Washington" area of Makati.

6/10 Okay

Verified traveler

8/10 Good

S, Nanjing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok - but...
Rather strict policies with limited flexibility. Especially in regards to extending check out time even by a few (15) minutes - possible only at additional fee. Something already mentioned - frequent pop ups asking to re-enter WiFis password... I don't see a reason why the password couldn't work (without re-entering) for the whole 24hrs (especially, that number of places in Manila offers free and open internet). I stayed there for one night and it was overall ok, but I can imagine getting really tired of all the restrictions if staying for a longer period of time.