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"This was a splurge reservation at the end of our ten days in Tanzania. What a treat that was-especially after struggling with Internet and other “missing” items at other properties. Everything about the Neptune property was first rate from the furnishings to the food to the convenience and the staff. Yes, the price point was higher than we normally spend but truly if you get what you pay for, the price seems justified. At Neptune we received what we paid for and then some!"

"As the name would imply, the hotel is located uphill from the main street of the town. The rooms were spacious and were separated by a wall, so each person had their own section. The bathroom was an issue as the toilet, sink and shower were all in the same place, so that if someone had a shower, the whole floor would get wet. The wi-fi was inconsistent but worked better in the dining area. The restaurant had minimal options and you had to order what you wanted for the evening hours beforehand. I did not expect too much from this hotel but the staff were very friendly and helpful, especially in finding us something to do on our free day there. There are no lifts, so a bit of walking to do to get to your room. "

"Excellent lodge with great food and service and beautiful interiors and extreriors… with stunning views of the Crater"

"Comfortable budget rooms with lovely staff. Very popular with the tour guides. "