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Sanctuary Hotel

3.5 star property
Hotel in Mandalay with 2 restaurants and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Hotel

Aerial view
Balcony
Exterior
Property grounds
Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Air conditioning
  • Room service
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, Private Bathroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Private Bathroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
78th, between 36-37, Maharaungmyae Township, Mandalay, 11111

What's nearby

  • Yadanarpon Diamond Plaza - 7 min walk - 0.6 km
  • Jade Market - 2 min drive - 2.1 km
  • Mahamuni Buddha Temple - 3 min drive - 3.1 km
  • Mandalay Palace - 4 min drive - 4.0 km
  • Mandalay Hill - 8 min drive - 7.6 km

Getting around

  • Mandalay Central Railway Station - 13 min walk
  • Mandalay (MDL-Mandalay Intl.) - 44 min drive

Restaurants

  • ‪Karaweik Cafe - ‬8 min walk
  • ‪Nova Coffee - ‬5 min walk
  • ‪Shwe Muse Shan Noodle - ‬16 min walk
  • ‪Shwe Pyi Moe Cafe - ‬13 min walk
  • ‪Mandalay Restaurant - ‬2 min walk

About this property

Sanctuary Hotel

Hotel in the city center
You can look forward to a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe at Sanctuary Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), ATM/banking services, and concierge services
  • A banquet hall, a 24-hour front desk, and a TV in the lobby
Room features
All guestrooms at Sanctuary Hotel include comforts such as fireplaces and premium bedding, as well as thoughtful touches like air conditioning and separate dining areas.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Separate dining areas, electric kettles, and ceiling fans

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Free babysitting
  • Laundry facilities
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Sanctuary Hotel Mandalay
Sanctuary Mandalay
Sanctuary Hotel Hotel
Sanctuary Hotel Mandalay
Sanctuary Hotel Hotel Mandalay

Frequently asked questions

Is Sanctuary Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Hotel?

Self parking is free at this property.

What time is check-in at Sanctuary Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Sanctuary Hotel?

Check-out is at noon.

Does Sanctuary Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per vehicle applies.

Where is Sanctuary Hotel located?

Located in the heart of Mandalay, this hotel is within 1 mi (2 km) of Yadanarpon Diamond Plaza, Jade Market, and Mandalay religious sites. Sanda Muni Paya and Setkyathiha Paya are also within 2 mi (3 km). Mandalay Central Railway Station is 13 minutes by foot.

Sanctuary Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good locations, close to famous gold leaf workshops, close walk to the train station. Hotel is very new rooms in good condition, cool roof top bar with puppet show. Good food.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t stay as condition unacceptable. Smelly room, dirty towels, gaps around window, very noisy.
Stayed 3 nights in Dec 2019

10/10 Excellent

Mini, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and nice clean rooms. Location is not close to main attractions but not far either.
Stayed 1 night in Nov 2019

10/10 Excellent

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central for visiting most sites. Near to Station.
Loved this hotel. Easy to get to from the airport and a great welcome from the reception staff. Arrived slightly early so room was not ready for occupation. Supplied with cold fruit juice while we waited. Room was spacious clean with a great bathroom and real comfy bed. Housekeeping is superb clean towels everyday bed made up and room made spotless. The breakfast and staff in restaurant were terrific. Thoroughly enjoyed our stay here. Highly recommended.
Stayed 5 nights in Nov 2019

10/10 Excellent

CasandraG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Staff is really friendly and helpful. Good location. Drinks and food are a little expensive, priced in US dollars, but breakfast is included and it's really good!
Stayed 2 nights in Nov 2019

2/10 Terrible

Lukshmi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Advise not to stay here
No hot water, the air conditioning can't be turned on until some time after you come in and turns off sporadically, and the staff aren't trustworthy. Also as the other reviews say it's quite loud. Linens don't appear clean. Bathroom not as in the pictures but more like a wet room, no water pressure maybe because there's no hot water and nowhere to put anything. More like a 1* hotel.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Nearby noise can cause insomnia
People who like to sleep quietly and comfortably, it is best not to come to this hotel.
Stayed 15 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Room was nice. Bathroom was very well stocked with items Sochi as a shaver and sewing kit. Fridge was roomy and bed was comfortable. However, ‘complimentary’ items such as the mini bar could cost as much as 2500 Kt depending on what you drank.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for Mandalay
Great service, nice and clean rooms. I did not like the fact there is a metal layer in front of windows. Could have a better breakfast.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I come to Mandalay I stay here. Perfect place. Clean room ,kind staff, good food.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small clean a d convenient, but on a main road so a little noisey
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town,but a bit noisey,plus it was the water festival
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
So so
I was transferred to your hotel not caude of my will, and the one I booked suppose to have the bathtub. In Sanctuary I did not find it. Plus the room smell was horrible, dont know where it comes from, but the sheets and towels were clean
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel, nice staff ready to please, free bike rental, a bit noisy because near busy road, but centrally located
Stayed 2 nights in Nov 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2018

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but could be better
We had two stays in this hotel, either side of a trip to Bagan. The room we booked was a suite, it was comfortable and clean. However the room was at the front of the hotel and there was traffic noise all the time, especially from people using their horns, which drivers in Mandalay do a lot. There was also a problem with general noise as all the windows seemed to be ill fitting with gaps between window and frames. The suite was on the first floor, on our second stay we did ask for a room higher up but were told this was not possible. We also noticed a bad drain smell a few times. We ate in the restaurant a few evenings, however the food was bland and uninspiring, there was also a cultural puppet show which appeared to be on most nights. It was nice on there first night but after that not so much as it was the same show. Staff in the restaurant were very polite and friendly however refused to take any dollar notes that were marked or old.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Hotel : Cheap, clean, comfortable, friendly & helpful service, fast wifi Location : Quite noisy (honk) as the hotel is on the main road and next to the junction, not far from the big mall (But nothing much at the mall) Food : Verities, tasty

10/10 Excellent

Man Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff and good amenities
This is a very good choice in Mandalay, though location is a bit far from the Mandalay hill area, the good service and friendly staff are paid off. The hotel generally has good amenities that you have all that you need. The staff is super helpful, we can get rid of problem to arrange transportation for sightseeing, all you need to do is just ask the staff, they are very quick response and helpful. The breakfast is standard, can’t complain more at this budget price. Would love to stay in this hotel again

10/10 Excellent

Man Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Staff are super friendly and helpful, we didn’t need to spend too much effort to arrange transportation or tour as the receptionist is amazing to arrange that, all we need is to ask for help only! Breakfast has various choices from salad, Asian food and eggs/toast. The waitress are very well service every morning. The hotel’s amenities are also up to standard. Overall this is a very good choice for tourist or business travellers.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best value for money
we stayed here twice and every time we extended our stay. brand new hotel so everything is very clean. we loved the hot shower and dining in the restaurant on the rooftop serving great meals for very reasonable price
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed our stay
the room was small, but clean. hot shower and water pressure was good too (check if the boiler is switched on).