The woman at the front desk was friendly. Staff interaction wasn't really the problem. There were several people hanging out in the parking lots, smoking and also in front of the doors to the lobby. As soon as you pull into the parking lot, you can smell marijuana. The hallways smelled like marijuana and some of the rooms smelled like urine.
Our room had a pull out sofa in it, but there were no extra sheets or blankets or pillows for the pullout sofa. So I had to call and ask for them, and after waiting 15 minutes no one came so I went down to the desk and apparently we were forgotten about, so I just got them myself.
Overall not a good experience, will not waste my money again.